Righting Wrongs

Righting Wrongs

Author: Roy Gregory

Publisher: IOS Press

Published: 2000

Total Pages: 516

ISBN-13: 9781586030445

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6. Ombudsman in Australia: Dennis Pearce


Administrative Justice in Context

Administrative Justice in Context

Author: Michael Adler

Publisher: Bloomsbury Publishing

Published: 2010-04-30

Total Pages: 558

ISBN-13: 1847315755

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This book comprises a definitive collection of papers on administrative justice, written by a set of very distinguished contributors. It is divided into five parts, each of which contains articles on a particular aspect of administrative justice. The first part deals with the impact of 'contextual changes' on administrative justice and considers the implications of changes in governance and public administration, management and service delivery, information technology, audit and accounting, and human rights for administrative justice. The second part deals with conceptual issues and describes a number of competing approaches to the administrative justice. The third part deals with the application of administrative justice principles to private law disputes while the fourth part deals with the distinctive characteristics of administrative justice in three other jurisdictions. The final part deals with current developments in administrative justice and the book concludes with a discussion of legislative and policy developments in the UK. The general approach of the book is socio-legal and interdisciplinary. The chapters adopt a variety of disciplinary perspectives, including those derived from political science, public policy, social policy, accounting and information technology as well as from law. Although most of the contributors are academics, some are practitioners. For these reasons, the book should be of interest to lawyers, particularly those with interests in administrative law, and to social scientists, particularly those with interests in public administration, public policy and public management.


Disputing Doctors

Disputing Doctors

Author: Mulcahy

Publisher: McGraw-Hill Education (UK)

Published: 2003-08-01

Total Pages: 183

ISBN-13: 0335226582

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* What are patient experiences of making complaints against doctors and what do they seek to achieve? * How do doctors and managers respond to complaints and what do their responses reveal about the implicit tensions in the doctor-patient relationship? * What is the significance of the increasing incidence of disputes for approaches to the delivery of medical care? This book looks at the dynamics of doctor-patient disputes. Reflecting on fifteen years of empirical research in the NHS it considers the contexts in which these disputes arise, the different ways in which the parties construct disputing narratives and moral identities in the course of making and defending their claims, and the extent to which existing systems for resolving disputes are sensitive to their needs. This publication is timely. Since the 1970s there has been an increasing amount of concern about the rise in complaints and medical negligence claims made by patients and their relatives. Based on research with patients, relatives, doctors and NHS managers, the book analyses how they perceive these disputes and what they seek to achieve by holding each other to account. Disputing Doctors is valuable reading for all students, researchers and academics working in the fields of the sociology of health and illness, socio-legal studies, law and medicine, medical sociology, nursing and health policy.


The Howard Government

The Howard Government

Author: Gwynneth Singleton

Publisher: UNSW Press

Published: 2000

Total Pages: 226

ISBN-13: 9780868407616

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Contributors examine in detail a range of issues, including the controversy over the role of the High Court, economic management, waterfront reform and industrial relations, the Centrelink initiative, privatization, and contracting out.


Good Practice Guide

Good Practice Guide

Author: Richard Brindley

Publisher: Routledge

Published: 2021-12-24

Total Pages: 208

ISBN-13: 1000481867

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Professionalism is not automatic with qualification. It is decided by the manner in which you carry out your professional life – the conduct and qualities that you bring to your role. In architecture, it is founded on the principles of honesty, integrity and competence, and a concern for the environment and others. As a trusted expert, it is essential that you gain respect for your skills and knowledge while maintaining veracity and transparency in your relationships and dealings with clients, end users, design and construction professionals and the wider public. With a focus on professional judgement, this book is a personal guide on how to be a self-aware and successful practitioner, aspiring to best practice. It will give you the confidence to create meaningful industry connections and handle contractual disputes, insurance and negligence claims while maintaining a high standard of conduct. By paying attention to business planning, financial processes, good management and effective communication, it will help you to protect your practice’s reputation and increase profitability and cashflow. Ultimately, it will enable you to not only avoid professional pitfalls but to benefit from positive working relationships.


Administrative Justice in the 21st Century

Administrative Justice in the 21st Century

Author: Michael Harris

Publisher: Bloomsbury Publishing

Published: 1999-04-01

Total Pages: 619

ISBN-13: 184731337X

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The idea of administrative justice is central to the British system of public law, more embracing than judicial review, or even administrative law itself. It embraces all the mechanisms designed to achieve a proper balance between the exercise of public and quasi-public power and those affected by the exercise of that power. This book contains revised versions of the papers given at the International Conference on Administrative Justice held in Bristol in 1997. Forty years after the publication of the Franks Committee report on Tribunals and Inquiries, the conference reflected on developments since then and sought to provoke debate about how the future might unfold. Participants included policy makers, tribunal chairs and ombudsmen, other decision-takers as well as academics - a formidable combination of expertise in the operation of the administrative justice system. Among the themes addressed in the papers are the following: the effect of the changing nature of the state on current institutions; human rights and administrative justice; the relationship between decision taking, reviews of decisions, and the adjudication of appeals; and the overview of administrative justice, taking into account lessons from abroad. The new millenium provides an opportunity for the reappraisal of the British system of administrative justice; this volume presents an indispenable repository of the ideas needed to understand how that system should develop over the coming years. Contributors: Michael Adler, Margaret Allars, Dame Elizabeth Anson, Lord Archer of Sandwell, Michael Barnes, Julia Black, Christa Christensen, David Clark, Gwynn Davis, Godfrey Cole, Suzanne Day, Julian Farrand, Tamara Goriely, Michael Harris (Ed), Neville Harris, Tony Holland, Terence Ison, Christine Lally, Douglas Lewis, Rosemary Lyster, Aileen McHarg, Walter Merricks, Linda Mulcahy, Stephen Oliver, Alan Page, Martin Partington (Ed), David Pearl, Jane Pearson, Paulyn Marrinan Quinn, John Raine, Andrew Rein, Alan Robertson, Roy Sainsbury, John Scampion, Chris Shepley, Caroline Sheppard, Patricia Thomas, Brian Thompson, Nick Wikeley, Tom Williams, Jane Worthington, Richard Young.


Protecting Rights Without a Bill of Rights

Protecting Rights Without a Bill of Rights

Author: Jeffrey Goldsworthy

Publisher: Routledge

Published: 2017-11-30

Total Pages: 323

ISBN-13: 1351151223

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Australia is now the only major Anglophone country that has not adopted a Bill of Rights. Since 1982 Canada, New Zealand and the UK have all adopted either constitutional or statutory bills of rights. Australia, however, continues to rely on common law, statutes dealing with specific issues such as racial and sexual discrimination, a generally tolerant society and a vibrant democracy. This book focuses on the protection of human rights in Australia and includes international perspectives for the purpose of comparison and it provides an examination of how well Australian institutions, governments, legislatures, courts and tribunals have performed in protecting human rights in the absence of a Bill of Rights.


Good Practice Guide

Good Practice Guide

Author: Mark Kemp

Publisher: Routledge

Published: 2022-10-01

Total Pages: 122

ISBN-13: 1000600807

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Architecture can be a high risk and low-income profession. Planning to manage risks is essential. Workloads tend to be cyclical and managing lean periods and booms whilst being prepared for the next downturn is a key requirement. This book is a how-to guide to build business resilience into your architectural practice, offering methods for managing business-critical events and crises. It shows you how to analyse trouble, pre-emptively tackle pitfalls and gives you confidence in decision-making to stay ahead. Featuring case studies with expert insight into sole shareholder and director experience of a small practice, it’s aimed across all levels with straightforward, honest and accessible advice. It is structured with people and organisations as the core framework, exploring practice, staff, clients, projects, consultants and providers. It provides operational advice on the day-to-day running of practice and how to respond to disruption.