Outsourcing and Offshoring Business Services
Outsourcing and Offshoring Business Services

Author: Leslie P. Willcocks

Publisher: Springer

Published: 2017-07-25

Total Pages: 656

ISBN-13: 3319526510

DOWNLOAD EBOOK

Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy
Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

Author: Gupta, Amar

Publisher: IGI Global

Published: 2008-03-31

Total Pages: 440

ISBN-13: 1599049732

DOWNLOAD EBOOK

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Global Trade in Services
Global Trade in Services

Author: J. Bradford Jensen

Publisher: Peterson Institute

Published: 2011

Total Pages: 0

ISBN-13: 9780881326017

DOWNLOAD EBOOK

He finds that, in spite of US comparative advantage in service activities, service firms' export participation lags manufacturing firms. Jensen evaluates the impediments to services trade and finds evidence that there is considerable room for liberalization-especially among the large, fast-growing developing economies. The policy recommendations coming out of this path-breaking study are quite clear. The United States should not fear trade in services. It should be pushing aggressively for services trade liberalization. Because other advanced economies have similar comparative advantage in service, the United States should make common cause with the European Union and other advanced economies to encourage the large, fast-growing developing economies to liberalize their service sectors through multilateral negotiations in the General Agreement on Trade in Services and the Government Procurement Agreement.

The Handbook of Global Outsourcing and Offshoring
The Handbook of Global Outsourcing and Offshoring

Author: I. Oshri

Publisher: Springer

Published: 2009-10-09

Total Pages: 279

ISBN-13: 0230251072

DOWNLOAD EBOOK

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

Offshoring and Working Conditions in Remote Work
Offshoring and Working Conditions in Remote Work

Author: Jon Carleton Messenger

Publisher:

Published: 2010

Total Pages: 282

ISBN-13: 9780230296312

DOWNLOAD EBOOK

An historical context of the development of global outsourcing with case study analysis in four countries where the industry is large or growing. It provides policy advice from employers to policy makers on how the growth of good quality jobs can be ensured as this industry grows and matures around the world.

The Services Shift
The Services Shift

Author: Robert E. Kennedy

Publisher: FT Press

Published: 2009-01-09

Total Pages: 354

ISBN-13: 0137011210

DOWNLOAD EBOOK

Everyone's familiar with manufacturing offshoring by now. But a different phenomenon will soon drive even more powerful changes: the globalization of services. Until now, it's been virtually impossible to get a clear picture of what's going on, where, and why. Where are the jobs going? Which companies benefit -- or could benefit? How, exactly, does services offshoring work? Who makes a good partner? What are the public policy implications? The Services Shift answers all these questions and more, offering powerful insights for managers, policymakers, and citizens alike. Two leading researchers reveal how services offshoring is working in both industries and individual companies, and show how to define and implement realistic services sourcing goals. You'll review the types of players involved in services offshoring, and understand its geographical centers, from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with dozens of participants, the authors review the management skillsets associated with successful services offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Finally, the authors preview emerging trends in services globalization.

Services Offshoring and its Impact on the Labor Market
Services Offshoring and its Impact on the Labor Market

Author: Deborah Winkler

Publisher: Springer Science & Business Media

Published: 2009-09-18

Total Pages: 314

ISBN-13: 3790821993

DOWNLOAD EBOOK

Services – from information technology to research to finance – are now as subject to international trade as goods have been for decades. What are the labor market consequences of the recent surge in services offshoring? While offshoring has traditionally been found to affect only less-skilled workers in industrialized countries, this study finds that services offshoring also has negative consequences for high-skilled workers. Focusing on the case of Germany, Deborah Winkler shows how services offshoring has grown, who is most affected and what policy makers can do. Winkler measures the impact of services offshoring on German productivity, employment, and employment structure. She provides a well-balanced synthesis of theoretical insights, detailed empirical analysis, and economic policy recommendations. Although her main focus is on the case of Germany, many insights are also applicable to other developed countries.

Global Sourcing Of Services: Strategies, Issues And Challenges
Global Sourcing Of Services: Strategies, Issues And Challenges

Author: Shailendra C Jain Palvia

Publisher: World Scientific

Published: 2016-11-01

Total Pages: 723

ISBN-13: 9813109327

DOWNLOAD EBOOK

There are three stages to outsourcing: The first occurred at the dawn of industrial era in the 19th century, where mass production for consumption by many, became the norm and simple domestic means could not meet such demands. With the cost of labor soaring in developed countries, manufacturing of products started moving to countries like China to take advantage of labor arbitrage in the 1900s. This is the second stage of outsourcing. This book addresses issues and challenges in the third stage of outsourcing whose focus is on movement of services at electronic speed, utilizing the Internet platform.The book includes short essay questions, multiple choice questions, mini-cases at the end of most chapters and glossary of terms. It can also serve as a good reference book for practitioners.

Outsourcing and Offshoring
Outsourcing and Offshoring

Author: Mário Franco

Publisher: BoD – Books on Demand

Published: 2021-07-07

Total Pages: 130

ISBN-13: 1839684690

DOWNLOAD EBOOK

Outsourcing and offshoring are typically viewed as phenomena allowing competitive advantages for organizations, but some studies have not included the risks, benefits, and challenges of these types of strategies. As such, this book fills this gap by combining several studies from different perspectives. The chapters follow several approaches and applications that researchers explore in different contexts. This book adds to the body of knowledge in outsourcing and offshoring areas and shows how these strategies can stimulate organizations’ development in various countries and regions worldwide.