From Command to Empathy
From Command to Empathy

Author:

Publisher: Harper Collins

Published: 2017-12-22

Total Pages: 159

ISBN-13: 9352774507

DOWNLOAD EBOOK

'I believe that EQ starts with self-awareness and if we are aware that we need to make a change in our lives, this book can be of great help, if each one even practises a fraction of what is being read, [they] will see a sea change in their work life and personal life for sure.' -S.V. Nathan, chief talent officer, Deloitte India 'This book is an important contribution that provides us with insights about how to get the best from people and organizations in this volatile, uncertain, complex and ambiguous world.' -Sourav Mukherji, dean and professor of organizational behaviour, IIM-Bangalore 'One of the best books I have read on bringing EQ into the workplace.' -Prasad Kaipa, CEO Coach, board member, Indian School of Business, author of From Smart to Wise and TEDx speaker 'This book does a wonderful job of thinking about emotions in the Indian workplace. With its rich brew of personal experiences and learnings, engaging case studies, research and questionnaires, From Command to Empathy is essential reading for employees and their leaders.' -Manish Sabharwal, board member, Reserve Bank of India, and CEO, TeamLease In a world characterized by globalization and rapidly evolving technology, change is a given. The primary workforce is evolving and is now dominated by millennials who seek purpose and empathy - a phenomenon the top management grapples with. Most employers' understanding of this change is restricted, leading to most of the techniques used to address issues being in step with advances in process but overlooking the human element.Can an empathetic approach to our relationships at the workplace help us achieve more? Does the onus of creating and sustaining a supportive culture lie only with the top management? There is an urgent need to move away from traditional command-centred style of management towards an organizational culture that is inclusive, fosters trust and focuses on employee empowerment. From Command to Empathy addresses the tussle between the management and the employees, and investigates the reasons behind them through anecdotes, case studies, questionnaires and self-scoring exercises. Avik Chanda and Suman Ghose draw from real-life examples and their deep industry experience, and research on organizational behaviour and neuroscience, to arrive at practical tips on how to inculcate and use emotional maturity in workplace situations to help readers achieve both professional and personal goals.

Marketing with Strategic Empathy
Marketing with Strategic Empathy

Author: Claire Brooks

Publisher: Kogan Page Publishers

Published: 2016-08-03

Total Pages: 256

ISBN-13: 0749477555

DOWNLOAD EBOOK

We are living in an age of continual motion and change, and as a result traditional strategy planning has become outmoded. Every manager, perhaps even every employee, needs to become a strategist. Every strategist, in turn, needs to develop deep consumer insight - or empathy - as a basis for flexible strategy formation. This book offers a practical guide on how to develop and implement a systematic process of strategic empathy to lead to greater effectiveness and day-to-day success. Marketing With Strategic Empathy is written by Claire Brooks, the CEO of the global consulting firm where the strategic empathy framework and processes were developed. She has applied these in many successful projects for international corporations for more than 10 years.

Empowered by Empathy
Empowered by Empathy

Author: Rose Rosetree

Publisher: Women's Intuition Worldwide.

Published: 2001

Total Pages: 0

ISBN-13: 9780965114585

DOWNLOAD EBOOK

An estimated one in 20 people has a natural talent for perceptiveness. Could you be one of them? Usually they are unskilled empaths, which means they suffer from such problems as emotional instability, apparent co-dependence, low self-esteem, or hypochondria. This book explains how to improve the quality of life by turning off unwanted empathy. The how-to techniques also demonstrate how to turn empathy on. At will. Bigger than ever before. Interspersed with her teaching, Rosetree describes elusive spiritual travels that are sometimes humorous, sometimes moving, and consistently mind-boggling. Rosetree's pioneering discoveries will also revolutionise how you understand empathy. You will learn why it happens and how it goes far beyond 'Emotional Intelligence' or 'sympathy'. True empathy, you will discover, comes in many varieties, including physical, intellectual, spiritual, and emotional gifts. Although an increasing number of authors today discuss empathy, Rosetree is the one who will satisfy you if you are really an empath. The depth and scope of her work will bring you relief.

Empathy
Empathy

Author: Roman Krznaric

Publisher: Penguin

Published: 2014-11-04

Total Pages: 274

ISBN-13: 0698176049

DOWNLOAD EBOOK

Discover the Six Habits of Highly Empathic People A popular speaker and co-founder of The School of Life, Roman Krznaric has traveled the world researching and lecturing on the subject of empathy. In this lively and engaging book, he argues that our brains are wired for social connection. Empathy, not apathy or self-centeredness, is at the heart of who we are. By looking outward and attempting to identify with the experiences of others, Krznaric argues, we can become not only a more equal society, but also a happier and more creative one. Through encounters with groundbreaking actors, activists, designers, nurses, bankers and neuroscientists, Krznaric defines a new breed of adventurer. He presents the six life-enhancing habits of highly empathic people, whose skills enable them to connect with others in extraordinary ways – making themselves, and the world, more truly fulfilled.

The War for Kindness
The War for Kindness

Author: Jamil Zaki

Publisher: Crown Publishing Group (NY)

Published: 2019

Total Pages: 274

ISBN-13: 0451499247

DOWNLOAD EBOOK

"A Stanford psychologist offers a bold new understanding of empathy, revealing it to be a skill, not a fixed trait, and showing, through science and stories, how we can all become more empathetic"--

A Sense of the Enemy
A Sense of the Enemy

Author: Zachary Shore

Publisher: Oxford University Press

Published: 2014-03

Total Pages: 267

ISBN-13: 0199987378

DOWNLOAD EBOOK

A bold explanation of how and why national leaders are able—or unable—to correctly analyze and predict the intentions of foreign rivals

Listening Well
Listening Well

Author: William R. Miller

Publisher: Wipf and Stock Publishers

Published: 2018-01-03

Total Pages: 88

ISBN-13: 1532634854

DOWNLOAD EBOOK

Are you a good listener? How well do you really know the people around you? A capacity for empathic understanding is hard-wired in our brains, but its full expression involves particular listening skills that are seldom learned through ordinary experience. Through clear explanation, specific examples, and practical exercises, Dr. Miller offers a step-by-step process for developing your skillfulness in empathic listening. With a solid basis in sixty years of scientific research, these communication skills are not limited to professionals, and can be learned and applied in your everyday life. Instead of assuming that you know the meaning of what you think you heard, empathic listening lets you develop a more accurate understanding and prevent miscommunication. Empathic understanding can help to deepen personal relationships, alleviate conflict, communicate across differences, and promote positive change. The author also discusses skills for expressing yourself clearly, and for strengthening close relationships and friendships. Through empathic understanding you have access to life experience far beyond your own, and over time, listening well and deeply becomes a way of being, fostering a compassionate and patient acceptance of human frailties--those of others as well as your own.

Empathy and the Historical Understanding of the Human Past
Empathy and the Historical Understanding of the Human Past

Author: Thomas A. Kohut

Publisher: Routledge

Published: 2020-04-08

Total Pages: 231

ISBN-13: 100004498X

DOWNLOAD EBOOK

Empathy and the Historical Understanding of the Human Past is a comprehensive consideration of the role of empathy in historical knowledge, informed by the literature on empathy in fields including history, psychoanalysis, psychology, neuroscience, philosophy, and sociology. The book seeks to raise the consciousness of historians about empathy, by introducing them to the history of the concept and to its status in fields outside of history. It also seeks to raise the self-consciousness of historians about their use of empathy to know and understand past people. Defining empathy as thinking and feeling, as imagining, one’s way inside the experience of others in order to know and understand them, Thomas A. Kohut distinguishes between the external and the empathic observational position, the position of the historical subject. He argues that historians need to be aware of their observational position, of when they are empathizing and when they are not. Indeed, Kohut advocates for the deliberate, self-reflective use of empathy as a legitimate and important mode of historical inquiry. Insightful, cogent, and interdisciplinary, the book will be essential for historians, students of history, and psychoanalysts, as well as those in other fields who seek to seek to know and understand human beings.

Using Relentless Empathy in the Therapeutic Relationship
Using Relentless Empathy in the Therapeutic Relationship

Author: Anabelle Bugatti

Publisher: Routledge

Published: 2020-12-30

Total Pages: 141

ISBN-13: 1000300420

DOWNLOAD EBOOK

With a refreshing approach to resistance in therapy, Using Relentless Empathy in the Therapeutic Relationship offers practical tools and tips to help therapists and clinicians across all modalities of counseling work with their most challenging clients. By illustrating the power of empathic responsiveness coupled with attachment science and interventions, the author goes straight to the heart of what’s vital for building strong therapeutic alliances with even the most difficult clients. Using Relentless Empathy in the Therapeutic Relationship presents effective tools that clinicians and therapists can use to move away from pathological diagnostic labels toward engaging with people in their distress. This is a valuable resource to anyone in a helping profession, teaching them to effectively use their most valuable instrument—themselves—by harnessing the power of relentless empathy to shape relationships with not only clients but also the outside world.

Design for an Empathic World
Design for an Empathic World

Author: Sim Van der Ryn

Publisher: Island Press

Published: 2013-10-03

Total Pages: 0

ISBN-13: 9781610914260

DOWNLOAD EBOOK

Despite an uncertain economy, the market for green building is exploding. The US green building market has expanded dramatically since 2008 and is projected to double in size by 2015 (from $42 billion in construction starts to $135 billion). But green-building pioneer Sim Van der Ryn says, “greening” our buildings is not enough. He advocates for “empathic design”, in which a designer not only works in concert with nature, but with an understanding of and empathy for the end user and for ones self. It is not just one of these connections, but all three that are necessary to design for a future that is more humane, equitable, and resilient. Sim’s lifelong focus has been in shifting the paradigm in architecture and design. Instead of thinking about design primarily in relation to the infrastructure we live in and with—everything from buildings to wireless routing—he advocates for a focus on the people who use and are affected by this infrastructure. Basic design must include a real understanding of human ecology or end-user preferences. Understanding ones motivations and spirituality, Sim believes, is critical to designing with empathy for natural and human communities. In Design for an Empathic World Van der Ryn shares his thoughts and experience about the design of our world today. With a focus on the strengths and weaknesses in our approach to the design of our communities, regions, and buildings he looks at promising trends and projects that demonstrate how we can help create a better world for others and ourselves. Architects, urban designers, and students of architecture will all enjoy this beautifully illustrated book drawing on a rich and revered career of a noted leader in their field. The journey described in Design for an Empathic World will help to inspire change and foster the collaboration and thoughtfulness necessary to achieve a more empathic future.