Co-Producing and Co-Designing
Co-Producing and Co-Designing

Author: Glenn Robert

Publisher: Cambridge University Press

Published: 2022-09-08

Total Pages: 87

ISBN-13: 1009237012

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Many healthcare improvement approaches originated in manufacturing, where end users are framed as consumers. But in healthcare, greater recognition of the complexity of relationships between patients, staff, and services (beyond a provider-consumer exchange) is generating new insights and approaches to healthcare improvement informed directly by patient and staff experience. Co-production sees patients as active contributors to their own health and explores how interactions with staff and services can best be supported. Co-design is a related but distinct creative process, where patients and staff work in partnership to improve services or develop interventions. Both approaches are promoted for their technocratic benefits (better experiences, more effective and safer services) and democratic rationales (enabling inclusivity and equity), but the evidence base remains limited. This Element explores the origins of co-production and co-design, the development of approaches in healthcare, and associated challenges; in reviewing the evidence, it highlights the implications for practice and research. This title is also available as Open Access on Cambridge Core.

Beyond Sticky Notes
Beyond Sticky Notes

Author: Kelly Ann McKercher

Publisher:

Published: 2020-05-31

Total Pages:

ISBN-13: 9780648787501

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This book includes a deep-dive into the mindsets and methods of Co-design. It draws on the authors' experience across Australia and New Zealand, as well as design, trauma-informed practice, collective learning and social movements.

Co-producing Research
Co-producing Research

Author: Banks, Sarah

Publisher: Policy Press

Published: 2018-12-19

Total Pages: 232

ISBN-13: 1447340787

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Offering a critical examination of the nature of co-produced research, this important new book draws on materials and case studies from the ESRC funded project ‘Imagine – connecting communities through research’. Outlining a community development approach to co-production, which privileges community agency, the editors link with wider debates about the role of universities within communities. With policy makers in mind, contributors discuss in clear and accessible language what co-production between community groups and academics can achieve. The book will be valuable for practitioners within community contexts, and researchers interested in working with communities, activists, and artists.

Designing Public Policy for Co-production
Designing Public Policy for Co-production

Author: Catherine Durose

Publisher: Policy Press

Published: 2016

Total Pages: 248

ISBN-13: 144731669X

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Drawing on twelve compelling international contributions, this important book argues that traditional technocratic ways of designing policy are now inadequate and suggest co-production as a more democratic alternative. The book will be a valuable resource for researchers and students.

Co-Production of Public Services and Outcomes
Co-Production of Public Services and Outcomes

Author: Elke Loeffler

Publisher: Springer Nature

Published: 2020-10-03

Total Pages: 455

ISBN-13: 3030555097

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This book examines user and community co-production of public services and outcomes, currently one of the most discussed topics in the field of public management and policy. It considers co-production in a wide range of public services, with particular emphasis on health, social care and community safety, illustrated through international case studies in many of the chapters. This book draws on both quantitative and qualitative empirical research studies on co-production, and on the Governance International database of more than 70 international co-production case studies, most of which have been republished by the OECD. Academically rigorous and systematically evidence-based, the book incorporates many insights which have arisen from the extensive range of research projects and executive training programmes in co-production undertaken by the author. Written in a style which is easy and enjoyable to read, the book gives readers, both academics and practitioners, the opportunity to develop a creative understanding of the essence and implications of co-production.

Co-Production and Co-Creation
Co-Production and Co-Creation

Author: Taco Brandsen

Publisher: Routledge

Published: 2018-03-15

Total Pages: 302

ISBN-13: 1351792563

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Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more of society’s capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. "Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.

Co-creating Digital Public Services for an Ageing Society
Co-creating Digital Public Services for an Ageing Society

Author: Juliane Jarke

Publisher: Springer Nature

Published: 2020-09-14

Total Pages: 241

ISBN-13: 3030528731

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This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

Co-producing Knowledge for Sustainable Cities
Co-producing Knowledge for Sustainable Cities

Author: Merritt Polk

Publisher: Routledge

Published: 2015-01-09

Total Pages: 313

ISBN-13: 1317604563

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At the current time, many issues and problems within sustainable urban development are managed within traditional disciplinary and organizational structures. However, problems such as, climate change, resource constraints, poverty and social tensions all exceed current compartmentalization of policy-making, administration and knowledge production. This book provides a better understanding of how researchers and practitioners together can co-produce knowledge to better contribute to solving the complex challenges of reaching sustainable urban futures. It is written for academic and professional audiences working with urban planning and sustainable cities around the world. Co-producing Knowledge is presented, by way of introduction, as a non-linear, collaborative approach to knowledge production which combines interdisciplinary, transdisciplinary, cross sector and policy approaches to societal problem solving. Examples are taken from Cape Town, Gothenburg, Kisumu, Manchester, Melbourne and a selection of cities in Southeast Asia. Each city chapter discusses the drivers and motivations behind knowledge co-production and gives concrete examples of activities and approaches that have been used to promote sustainable urban futures. Each chapter is written to promote mutual learning from the approaches that are already in use. Building upon these city cases, the conclusions outline an international practice and research agenda aimed at strengthening the promotion and implementation of the knowledge co-production for sustainability across diverse urban development contexts. This book provides an overview of the diverse driving forces behind co-production, and their specific contexts and constraints in a variety of cosmopolitan urban contexts. Some of these include institutional and cross-sector barriers to co-production, the need for learning across diverse levels and contexts, and strategies for balancing scientific excellence with the needs of societal change. This book offers valuable lessons regarding the concrete implications and potential impact that co-production processes can have for different user groups, such as planners, politicians, researchers, business interests and NGOs in different urban development contexts.

CoDesign for Public-Interest Services
CoDesign for Public-Interest Services

Author: Daniela Selloni

Publisher: Springer

Published: 2017-03-20

Total Pages: 206

ISBN-13: 331953243X

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This books focuses on co-design, and more specifically, on the various forms co-design might take to tackle the most pressing societal challenges, introducing public-interest services as the main application field. To do so, it presents an extensive study conducted within a particular community of residents in Milan: this is a social innovation story integrated into the discipline of service design, which simultaneously deepens the related concepts of co-design, co-production and co-management of services. Drawing upon this experience and further studies, the book presents the idea of a collaborative infrastructure and its related infrastructuring process in ten steps, in order to explore the issues of incubation and replication of services and to extensively investigate the creation of those experimental spaces in which citizen participation is fostered and innovation in the public realm is pursued. Lastly, the book develops other lines of reflection on co-design seen, for example, as a form of cultural activism, as an instrument for building citizenship, and as a key competence for the public administration and thus as a public service itself. The idea of co-design as a way to regenerate the practices of democracy is a recurring theme throughout the book: co-design is a process that seeks to change the state of things and it is intentionally presented as a long and complex path in which the role of designer is not only that of a facilitator, but also that of a cultural operator who contributes with ideas and visions, hopefully fostering a real cultural change.

Architecting Robust Co-Design of Materials, Products, and Manufacturing Processes
Architecting Robust Co-Design of Materials, Products, and Manufacturing Processes

Author: Anand Balu Nellippallil

Publisher: Springer Nature

Published: 2020-06-13

Total Pages: 368

ISBN-13: 3030453243

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This book explores systems-based, co-design, introducing a “Decision-Based, Co-Design” (DBCD) approach for the co-design of materials, products, and processes. In recent years there have been significant advances in modeling and simulation of material behavior, from the smallest atomic scale to the macro scale. However, the uncertainties associated with these approaches and models across different scales need to be addressed to enable decision-making resulting in designs that are robust, that is, relatively insensitive to uncertainties. An approach that facilitates co-design is needed across material, product design and manufacturing processes. This book describes a cloud-based platform to support decisions in the design of engineered systems (CB-PDSIDES), which feature an architecture that promotes co-design through the servitization of decision-making, knowledge capture and use templates that allow previous solutions to be reused. Placing the platform in the cloud aids mass collaboration and open innovation. A valuable reference resource reference on all areas related to the design of materials, products and processes, the book appeals to material scientists, design engineers and all those involved in the emerging interdisciplinary field of integrated computational materials engineering (ICME).