Writing, Speaking, Listening
Author: Helen Wilkie
Publisher: How To Books Ltd
Published: 2001
Total Pages: 100
ISBN-13: 9781857036930
DOWNLOAD EBOOKThis handbook provides guidance on the three major communication skills at work - writing, presenting, and listening. It is suitable for managers, professionals, training departments and anyone in a people related job. CONTENTS: Writing - write for your audience - choose the right words and the right structure Presenting - you need a strategy - make your visual aid Listening - listening is an active pursuit - ask the right questions