Though the history of tipping can be traced to the Middle Ages, the practice did not become widespread until the late 19th century. Initially, Americans reviled the custom, branding it un-American and undemocratic. The opposition gradually faded and tipping became an American institution. From its beginnings in Europe to its development as a quintessentially American trait, this work provides a social history of tipping customs and how the United States became a nation of tippers.
Completely revised and updated with a focus on civility and inclusion, the 19th edition of Emily Post’s Etiquette is the most trusted resource for navigating life’s every situation From social networking to social graces, Emily Post is the definitive source on etiquette for generations of Americans. That tradition continues with the fully revised and updated 19th edition of Etiquette. Authored by etiquette experts Lizzie Post and Daniel Post Senning—Emily Post’s great-great grandchildren—this edition tackles classic etiquette and manners advice with an eye toward diversity and the contemporary sensibility that etiquette is defined by consideration, respect, and honesty. As our personal and professional networks grow, our lives become more intertwined. This 19th edition offers insight and wisdom with a fresh approach that directly reflects today’s social landscape. Emily Post’s Etiquette incorporates an even broader spectrum of issues while still addressing the traditions that Americans appreciate, including: Weddings Invitations Loss, grieving, and condolences Entertaining at home and planning celebrations Table manners Greetings and introductions Social media and personal branding Political conversations Living with neighbors Digital networking and job seeking The workplace Sports, gaming, and recreation Emily Post’s Etiquette also includes advice on names and titles—including Mx.—dress codes, invitations and gift-giving, thank-you notes and common courtesies, tipping and dining out, dating, and life milestones. It is the ultimate guide for anyone concerned with civility, inclusion, and kindness. Though times change, the principles of good etiquette remain the same. Above all, manners are a sensitive awareness of the needs of others—sincerity and good intentions always matter more than knowing which fork to use. The Emily Post Institute, Inc., is one of America’s most unique family businesses. In addition to authoring books, the Institute provides business etiquette seminars and e-learning courses worldwide, hosts the weekly Q&A podcast Awesome Etiquette and trains those interested in teaching Emily Post Etiquette.
In an engaging book that sweeps from the Gilded Age to the 1960s, award-winning author Laura Claridge presents the first authoritative biography of Emily Post, who changed the mindset of millions of Americans with Etiquette, a perennial bestseller and touchstone of proper behavior. A daughter of high society and one of Manhattan’s most sought-after debutantes, Emily Price married financier Edwin Post. It was a hopeful union that ended in scandalous divorce. But the trauma forced Emily Post to become her own person. After writing novels for fifteen years, Emily took on a different sort of project. When it debuted in 1922, Etiquette represented a fifty-year-old woman at her wisest–and a country at its wildest. Claridge addresses the secret of Etiquette’s tremendous success and gives us a panoramic view of the culture from which it took its shape, as its author meticulously updated her book twice a decade to keep it consistent with America’s constantly changing social landscape. Now, nearly fifty years after Emily Post’s death, we still feel her enormous influence on how we think Best Society should behave.
Have you ever wanted to become a Tour Guide but not known where to start? Do you yearn to travel the world, explore exotic locations and lead groups of people around unfamiliar places like it's your own backyard?This book can help you become a Tour Guide. It will teach you what you need to say, how to advertise your services and even how to get paid. It will teach you how to start your first tour, how to get repeat business after you've finished it and even what life is really like 'out there on the road'.Written by a Tour Guide with experience in guided tours across 15 countries and with contributions from experts all across the world, there's no better place to start one of the best careers in the world than this book.Nick Manning's How to be a tour guide: the essential training manual for tour managers and tour guides is the ultimate reference book and training tool, as used and proved by Tour Guides across the world every day."Nick Manning lets you know just how big the world is and how many different rules there are while taking you under his wings and navigating you through the aspects of successful tour managing and guiding. This book tells you how to become a GREAT tour manager/guide and is written in a way that will connect with you". - Kristene Murphy"Quite simply the best product available to aspiring tour guides on the market today. No industry professional should be without it." - Industry Insider
One of the New York Times’s Best Books of the 21st Century Named one of the most important nonfiction books of the 21st century by Entertainment Weekly‚ Slate‚ Chronicle of Higher Education‚ Literary Hub, Book Riot‚ and Zora A tenth-anniversary edition of the iconic bestseller—"one of the most influential books of the past 20 years," according to the Chronicle of Higher Education—with a new preface by the author "It is in no small part thanks to Alexander's account that civil rights organizations such as Black Lives Matter have focused so much of their energy on the criminal justice system." —Adam Shatz, London Review of Books Seldom does a book have the impact of Michelle Alexander's The New Jim Crow. Since it was first published in 2010, it has been cited in judicial decisions and has been adopted in campus-wide and community-wide reads; it helped inspire the creation of the Marshall Project and the new $100 million Art for Justice Fund; it has been the winner of numerous prizes, including the prestigious NAACP Image Award; and it has spent nearly 250 weeks on the New York Times bestseller list. Most important of all, it has spawned a whole generation of criminal justice reform activists and organizations motivated by Michelle Alexander's unforgettable argument that "we have not ended racial caste in America; we have merely redesigned it." As the Birmingham News proclaimed, it is "undoubtedly the most important book published in this century about the U.S." Now, ten years after it was first published, The New Press is proud to issue a tenth-anniversary edition with a new preface by Michelle Alexander that discusses the impact the book has had and the state of the criminal justice reform movement today.
Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.
An "examination of what we don't talk about when we talk about restaurants: Is the line cook working through a case of stomach flu because he doesn't get paid sick days? Is the busser not being promoted because he speaks with an accent? Is the server tolerating sexual harassment because tips are her only income? ... [This book] offers an insider's view of the highest--and lowest--scoring restaurants for worker pay and benefits in each sector of the restaurant industry, and with it, a new way of thinking about how and where we eat"--Amazon.com.