The outsourcing challenge
The outsourcing challenge

Author: Jan Drahokoupil

Publisher: ETUI

Published: 2015-07-01

Total Pages: 295

ISBN-13: 2874523666

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Production networks in many sectors have become increasingly fragmented. Cutting labour costs by lowering pay, increasing work intensity and/or shifting flexibility costs to workers are just some of the motivations for outsourcing. But it can also be used to circumvent employee representation and collective bargaining systems within companies, and labour market regulations in general. Though such intentions may not drive the bulk of outsourcing decisions, any change in company boundaries is likely to impact employment, working conditions and industrial relations in the value chain. This book focuses on the dynamics of outsourcing in Europe from the perspective of employees. In particular, it considers one insufficiently studied aspect: the impact of outsourcing on working conditions and employment relations in companies. The book also collects lessons learned from the efforts of employees and trade unions to shape outsourcing decisions, processes and their impact on employment and working conditions.

Introduction to
Introduction to

Author: Jan Drahokoupil

Publisher:

Published: 2015

Total Pages: 14

ISBN-13:

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Production networks in many sectors have become increasingly fragmented. Cutting labour costs by lowering pay, increasing work intensity and/or shifting flexibility costs to workers are just some of the motivations for outsourcing. But it can also be used to circumvent employee representation and collective bargaining systems within companies, and labour market regulations in general. Though such intentions may not drive the bulk of outsourcing decisions, any change in company boundaries is likely to impact employment, working conditions and industrial relations in the value chain.This book focuses on the dynamics of outsourcing in Europe from the perspective of employees. In particular, it considers one insufficiently studied aspect: the impact of outsourcing on working conditions and employment relations in companies. The book also collects lessons learned from the efforts of employees and trade unions to shape outsourcing decisions, processes and their impact on employment and working conditions.

THE BLACK BOOKS OF OUTSOURCING: HOW TO MANAGE THE CHANGES, CHALLENGES, AND OPPORTUNITIES
THE BLACK BOOKS OF OUTSOURCING: HOW TO MANAGE THE CHANGES, CHALLENGES, AND OPPORTUNITIES

Author: Douglas Brown And Scott Wilson

Publisher: John Wiley & Sons

Published: 2007

Total Pages: 388

ISBN-13: 9788126514397

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Special Features: Helps managers · to use outsourcing in meeting today s business challenges· to make the right sourcing decisions - the first time· to achieve operational excellence within and across outsourcing relationships· to communicate outsourcing to your employees, customers and the public· to build new revenue streams through outsourcing· to use outsourcing to reduce corporate risk· to successfully outsource offshore· to craft value-creating outsourcing contracts· to recover a troubled outsourcing relationship· to enhance career as an outsourcing professional About The Book: The Black Book of Outsourcing is a guide to the emerging field of outsourcing management. It will be the most comprehensive and practical outsourcing manual available, including a directory of many of the key vendors in outsourcing management.

China's Emerging Outsourcing Capabilities
China's Emerging Outsourcing Capabilities

Author: Mary C. Lacity

Publisher: Palgrave MacMillan

Published: 2010-02-18

Total Pages: 312

ISBN-13:

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While China is known for its immense manufacturing base, in recent years the Chinese government has assigned a high priority to science and technology services as its future growth sectors. The Chinese government is supporting this vision with the establishment of research and technology parks, favorable tax incentives, policy reform, grants to help Chinese firms achieve certifications, investments in infrastructure, and promotion of IT outsourcing (ITO) and business process outsourcing (BPO) services. Beyond the aspirations of its leaders, is China ready to compete in the global ITO and BPO markets? How can Western managers successfully engage Chinese ITO/BPO suppliers? In this book, top scholars and practitioners doing leading research on China’s ITO and BPO sector help answer these questions. All told, this book reports on findings from 519 interviews, 305 surveys, 11 detailed case studies, and 34 formal presentations. Authors analyze the strengths and weaknesses of China’s ITO and BPO markets, categorize and analyze Chinese suppliers, project future trends in China’s ITO and BPO capabilities, and prescribe lessons for Western managers seeking to engage Chinese suppliers. Several chapters contain studies of Chinese suppliers and clients engaged in particular ITO or BPO services, including, procurement, media relations, logistics, and research and development. Overall, the Chinese ITO and BPO markets are changing rapidly as they both respond to and help form the global outsourcing landscape. This book provides an in-depth, contemporary view on where China is heading, how it is going to get there, and how companies and countries can engage with China’s emerging outsourcing capabilities.

Managing Risk and Security in Outsourcing IT Services
Managing Risk and Security in Outsourcing IT Services

Author: Frank Siepmann

Publisher: CRC Press

Published: 2013-12-09

Total Pages: 234

ISBN-13: 1439879109

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With cloud computing quickly becoming a standard in today's IT environments, many security experts are raising concerns regarding security and privacy in outsourced cloud environments-requiring a change in how we evaluate risk and protect information, processes, and people.Managing Risk and Security in Outsourcing IT Services: Onshore, Offshore and

The Challenge of Outsourcing Human Resources
The Challenge of Outsourcing Human Resources

Author: Sally Vanson

Publisher: Chandos Publishing

Published: 2001

Total Pages: 234

ISBN-13:

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This work is clearly divided into easy-to-read chapters focusing on the practicalities of HR outsourcing. It takes the reader on a comprehensive journey from the initial strategic decision looking at the criteria for informed decisions and the elements of HR which could be outsourced, to the supplier briefing process, service provision and service level agreements, legislation, bidding and contracting, internal and external communication of change, the selling process, timelines and operating style and the contract review activities. An interesting aspect is the consideration given to sharing and aligning values, the cultural aspects and the employer branding perspective. Customer centricity is a key theme which makes the book particularly pertinent to the new era of dot.com and e commerce organizations.

Successful IT Outsourcing
Successful IT Outsourcing

Author: Elizabeth Sparrow

Publisher: Springer Science & Business Media

Published: 2012-12-06

Total Pages: 282

ISBN-13: 1447100611

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The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers.

Information Systems Outsourcing
Information Systems Outsourcing

Author: Rudy Hirschheim

Publisher: Springer Science & Business Media

Published: 2009-03-24

Total Pages: 580

ISBN-13: 3540888519

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Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.

Global Sourcing Of Services: Strategies, Issues And Challenges
Global Sourcing Of Services: Strategies, Issues And Challenges

Author: Shailendra C Jain Palvia

Publisher: World Scientific

Published: 2016-11-01

Total Pages: 723

ISBN-13: 9813109327

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There are three stages to outsourcing: The first occurred at the dawn of industrial era in the 19th century, where mass production for consumption by many, became the norm and simple domestic means could not meet such demands. With the cost of labor soaring in developed countries, manufacturing of products started moving to countries like China to take advantage of labor arbitrage in the 1900s. This is the second stage of outsourcing. This book addresses issues and challenges in the third stage of outsourcing whose focus is on movement of services at electronic speed, utilizing the Internet platform.The book includes short essay questions, multiple choice questions, mini-cases at the end of most chapters and glossary of terms. It can also serve as a good reference book for practitioners.