Managing Employee Relations in the Hotel and Catering Industry
Author: Rosemary Lucas
Publisher: Burns & Oates
Published: 1995
Total Pages: 350
ISBN-13:
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Author: Rosemary Lucas
Publisher: Burns & Oates
Published: 1995
Total Pages: 350
ISBN-13:
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Published: 1920
Total Pages: 996
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Published: 1991
Total Pages: 666
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DOWNLOAD EBOOKAuthor: Danny Meyer
Publisher: Harper Collins
Published: 2009-10-13
Total Pages: 244
ISBN-13: 0061868248
DOWNLOAD EBOOKThe bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.
Author: Richard Myrick
Publisher: John Wiley & Sons
Published: 2016-09-28
Total Pages: 392
ISBN-13: 111928614X
DOWNLOAD EBOOKDrive your food truck business to success While food trucks may not be the new kid on the block anymore, it's a segment that continues to swell—and there's still plenty of room for growth. If you have your sights set on taking your culinary prowess on the road, Running a Food Truck For Dummies, 2nd Edition helps you find your food niche, follow important rules of conducting business, outfit your moving kitchen, meet safety and sanitation requirements, and so much more. Gone are the days of food trucks offering unappealing prepackaged meals, snacks, and coffee. In today's flourishing food service industry, they're more like restaurants on wheels, offering eager curbside patrons everything from gourmet tacos and Korean BBQ to gluten-free pastries and healthy vegan fare. Whether you're the owner or operator of an existing food truck business looking to up the ante or a chef, foodie, or gourmand interested in starting your own mobile restaurant endeavor, Running a Food Truck For Dummies has you covered. Create a food truck business plan to set yourself up for success Stay profitable by avoiding the most common operating mistakes Harness public relations and social media to build your following Grow from one truck to multiple trucks, restaurants, or a food truck franchise Packed with the latest information on legislation and ordinances, securing loans, and marketing to the all-important Millennials, this one-stop guide helps you cook up a well-done food truck venture in no time!
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Published: 1907
Total Pages: 718
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DOWNLOAD EBOOKAuthor: Alex M. Susskind
Publisher: Cornell University Press
Published: 2019-06-15
Total Pages: 254
ISBN-13: 1501736523
DOWNLOAD EBOOK"The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ― (Richard Ghiselli, Purdue University) The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employees Maynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
Author: Claire Goldberg Moses
Publisher: University of Illinois Press
Published: 1995
Total Pages: 468
ISBN-13: 9780252064623
DOWNLOAD EBOOKThis collection is distinguished by its focus on women in struggle over the course of United States history and by its source: the pioneering journal Feminist Studies. From its inception, Feminist Studies and its contributors have linked scholarship to activism and made major contributions to the development of women's history. U.S. Women in Struggle gathers a selection of the strongest pieces published in the journal from the mid-1970s to the mid-1990s.
Author: Brian Towers
Publisher: Kogan Page Publishers
Published: 2004
Total Pages: 452
ISBN-13: 9780749442088
DOWNLOAD EBOOKChanges in working patterns and technology over the last decade have revolutionized the way we work. More people than ever work in white-collar jobs and are unlikely to organize collectively. Other issues such as careers, the long-hours culture, the global economy, an ageing workforce, and changes in employment legislation have completely transformed the working landscape. This long-awaited fourth edition of the Handbook of Employment Relations, Law and Practice (originally published as the Handbook of Industrial Relations Practice) has been revised to reflect these changes. In this comprehensive handbook, a host of acknowledged experts have been brought together to consider all aspects of employment relations. Topics include: the influence of the EU employment relations and the information society unfair dismissal health and safety pay working time and other employment rights alternative dispute resolution managing the employment relationship employment relations in smaller firms trade unions pay and performance sickness and absence training and development managing change. The Handbook of Employment Relations, Law and Practice is an invaluable source of guidance and practical advice for resolving day-to-day issues that arise in the workplace. Practitioners, students and managers alike will find it an essential tool that they will refer to again and again.
Author: Rosemary Lucas
Publisher: Psychology Press
Published: 2004
Total Pages: 332
ISBN-13: 9780415297110
DOWNLOAD EBOOKThis timely book is one of the first of its kind to consider contemporary issues such as skills shortages, labour turnover and training, as well as changes in employment protection law in different areas of the hospitality industry.