Service Propositions A Complete Guide - 2019 Edition

Service Propositions A Complete Guide - 2019 Edition

Author: Gerardus Blokdyk

Publisher: 5starcooks

Published: 2019-08-18

Total Pages: 304

ISBN-13: 9780655902966

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Who is involved in verifying compliance? Will your goals reflect your program budget? What are hidden service propositions quality costs? Who should receive measurement reports? What are your needs in relation to service propositions skills, labor, equipment, and markets? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Propositions investments work better. This Service Propositions All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Service Propositions Self-Assessment. Featuring 939 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Propositions improvements can be made. In using the questions you will be better able to: - diagnose Service Propositions projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Propositions and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Propositions Scorecard, you will develop a clear picture of which Service Propositions areas need attention. Your purchase includes access details to the Service Propositions self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Propositions Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.


Value Proposition Design

Value Proposition Design

Author: Alexander Osterwalder

Publisher: John Wiley & Sons

Published: 2015-01-28

Total Pages: 323

ISBN-13: 1118968077

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The authors of the international bestseller Business Model Generation explain how to create value propositions customers can’t resist Value Proposition Design helps you tackle the core challenge of every business — creating compelling products and services customers want to buy. This highly practical book, paired with its online companion, will teach you the processes and tools you need to create products that sell. Using the same stunning visual format as the authors’ global bestseller, Business Model Generation, this sequel explains how to use the “Value Proposition Canvas” to design, test, create, and manage products and services customers actually want. Value Proposition Design is for anyone who has been frustrated by new product meetings based on hunches and intuitions; it’s for anyone who has watched an expensive new product launch fail in the market. The book will help you understand the patterns of great value propositions, get closer to customers, and avoid wasting time with ideas that won’t work. You’ll learn the simple process of designing and testing value propositions, that perfectly match customers’ needs and desires. In addition the book gives you exclusive access to an online companion on Strategyzer.com. You will be able to assess your work, learn from peers, and download pdfs, checklists, and more. Value Proposition Design is an essential companion to the ”Business Model Canvas” from Business Model Generation, a tool embraced globally by startups and large corporations such as MasterCard, 3M, Coca Cola, GE, Fujitsu, LEGO, Colgate-Palmolive, and many more. Value Proposition Design gives you a proven methodology for success, with value propositions that sell, embedded in profitable business models."


Customer Service a Complete Guide - 2019 Edition

Customer Service a Complete Guide - 2019 Edition

Author: Gerardus Blokdyk

Publisher: 5starcooks

Published: 2018-12-20

Total Pages: 354

ISBN-13: 9780655512813

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How Do You Know What customers Want and Need? How do you plan to address Customer Service? Who is the customer? Are our messages friendly and respectful? What is the value proposition of your organization over your competitors? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Service investments work better. This Customer Service All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Customer Service Self-Assessment. Featuring 1240 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer Service improvements can be made. In using the questions you will be better able to: - diagnose Customer Service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Customer Service and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Customer Service Scorecard, you will develop a clear picture of which Customer Service areas need attention. Your purchase includes access details to the Customer Service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Service Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.


Service Value Story A Complete Guide - 2019 Edition

Service Value Story A Complete Guide - 2019 Edition

Author: Gerardus Blokdyk

Publisher: 5starcooks

Published: 2019-08-15

Total Pages: 306

ISBN-13: 9780655849131

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What unique value proposition (UVP) do you offer? Which costs should be taken into account? What business benefits will Service Value Story goals deliver if achieved? Are the planned controls in place? Political -is anyone trying to undermine this project? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Value Story investments work better. This Service Value Story All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Service Value Story Self-Assessment. Featuring 952 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Value Story improvements can be made. In using the questions you will be better able to: - diagnose Service Value Story projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Value Story and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Value Story Scorecard, you will develop a clear picture of which Service Value Story areas need attention. Your purchase includes access details to the Service Value Story self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Value Story Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.


Customer Value Proposition A Complete Guide - 2019 Edition

Customer Value Proposition A Complete Guide - 2019 Edition

Author: Gerardus Blokdyk

Publisher: 5starcooks

Published: 2019-06-18

Total Pages: 310

ISBN-13: 9780655549116

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Do you all define Customer value proposition in the same way? How do you assess the Customer value proposition pitfalls that are inherent in implementing it? Is a fully trained team formed, supported, and committed to work on the Customer value proposition improvements? What are your needs in relation to Customer value proposition skills, labor, equipment, and markets? How do you go about comparing Customer value proposition approaches/solutions? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer value proposition investments work better. This Customer value proposition All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Customer value proposition Self-Assessment. Featuring 946 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer value proposition improvements can be made. In using the questions you will be better able to: - diagnose Customer value proposition projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Customer value proposition and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Customer value proposition Scorecard, you will develop a clear picture of which Customer value proposition areas need attention. Your purchase includes access details to the Customer value proposition self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer value proposition Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.


Unique Selling Proposition a Complete Guide - 2019 Edition

Unique Selling Proposition a Complete Guide - 2019 Edition

Author: Gerardus Blokdyk

Publisher: 5starcooks

Published: 2019-03-18

Total Pages: 306

ISBN-13: 9780655538622

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Where do you research to find out the right information about the market and your competition? What level of engagement with the public is sustainable for your business and well being? What happens if your product or service really is not all that different? Do you have a marketing plan, with short and longer term goals? In what ways will customers use your product or service? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are you really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Unique Selling Proposition investments work better. This Unique Selling Proposition All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Unique Selling Proposition Self-Assessment. Featuring 921 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Unique Selling Proposition improvements can be made. In using the questions you will be better able to: - diagnose Unique Selling Proposition projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Unique Selling Proposition and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Unique Selling Proposition Scorecard, you will develop a clear picture of which Unique Selling Proposition areas need attention. Your purchase includes access details to the Unique Selling Proposition self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Unique Selling Proposition Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.


Service Initiatives A Complete Guide - 2019 Edition

Service Initiatives A Complete Guide - 2019 Edition

Author: Gerardus Blokdyk

Publisher: 5starcooks

Published: 2019-08-15

Total Pages: 298

ISBN-13: 9780655900276

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What are the Service Initiatives tasks and definitions? Do you aggressively reward and promote the people who have the biggest impact on creating excellent Service Initiatives services/products? How do you measure efficient delivery of Service Initiatives services? What is the purpose of Service Initiatives in relation to the mission? What new services of functionality will be implemented next with Service Initiatives ? This exclusive Service Initiatives self-assessment will make you the accepted Service Initiatives domain visionary by revealing just what you need to know to be fluent and ready for any Service Initiatives challenge. How do I reduce the effort in the Service Initiatives work to be done to get problems solved? How can I ensure that plans of action include every Service Initiatives task and that every Service Initiatives outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service Initiatives costs are low? How can I deliver tailored Service Initiatives advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Service Initiatives essentials are covered, from every angle: the Service Initiatives self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Service Initiatives outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service Initiatives practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service Initiatives are maximized with professional results. Your purchase includes access details to the Service Initiatives self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Initiatives Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.