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Author: Beverley Weynton
Publisher: Max Johnson
Published: 2002
Total Pages: 136
ISBN-13: 9781877084140
DOWNLOAD EBOOKThis text supports the Business Services Training Package Specialist Administration Unit BSBADM406A. It introduces the student to the full range of travel services available to business users today. Covers checking budgets and booking services and facilities to arranging meetings, building itineraries and much more.
Author: John Swarbrooke
Publisher: Routledge
Published: 2012-05-23
Total Pages: 362
ISBN-13: 1136423060
DOWNLOAD EBOOK'Business Travel and Tourism' provides a comprehensive, international overview of business tourism from both a theoretical and practical perspective. With the use of case studies from around the world, 'Business Travel and Tourism' explores a broad range of issues, including: * The global business tourism market * The design of business tourism facilities * The role of the destination in business travel and tourism * The social, economic, and environmental impacts of business tourism * The ethical dimension of business tourism * The marketing of business tourism products * The impact of new technologies on the business tourism market * How to organise successful conferences, exhibitions, and incentive travel packages Case studies include Disneyland Paris, Hong Kong, Amsterdam RAI International Exhibition and Congress Centre, Hilton, Page and Moy Marketing, Lufthansa, Air France, and Legoland UK. 'Business Travel and Tourism' is the first text to offer a comprehensive overview of the growing but neglected area of business tourism. With the use of a wide range of up-to-date case studies and major practical exercises to help students to broaden and deepen their understanding of this area of tourism, it is an invaluable text for all students on travel and tourism courses at degree and BTEC/HND level, or those taking tourism options in leisure, business studies, hospitality management or geography.
Author: Vic Ashley
Publisher: CfA
Published: 2007-10
Total Pages: 729
ISBN-13: 0955092051
DOWNLOAD EBOOKAuthor: Elizabeth Becker
Publisher: Simon and Schuster
Published: 2016-02-23
Total Pages: 464
ISBN-13: 1439161003
DOWNLOAD EBOOK"Travel is no longer a past-time but a colossal industry, arguably one of the biggest in the world and second only to oil in importance for many poor countries. One out of 12 people in the world are employed by the tourism industry which contributes $6.5 trillion to the world's economy. To investigate the size and effect of this new industry, Elizabeth Becker traveled the globe. She speaks to the Minister of Tourism of Zambia who thinks licensing foreigners to kill wild animals is a good way to make money and then to a Zambian travel guide who takes her to see the rare endangered sable antelope. She travels to Venice where community groups are fighting to stop the tourism industry from pushing them out of their homes, to France where officials have made tourism their number one industry to save their cultural heritage; and on cruises speaking to waiters who earn $60 a month--then on to Miami to interview their CEO. Becker's sharp depiction reveals travel as a product; nations as stewards. Seeing the tourism industry from the inside out, the world offers a dizzying range of travel options but very few quiet getaways"--
Author: Carlos Costa
Publisher: Channel View Publications
Published: 2013-10-07
Total Pages: 368
ISBN-13: 1845414136
DOWNLOAD EBOOKWritten by leading international tourism researchers, this book examines the key trends in European tourism planning and organisation. It introduces a theoretical framework to tourism planning and organisation using a procedural and structural approach. Despite having a European focus, it is globally relevant as many lessons from Europe can be applied to international tourism development. The book identifies and discusses six key themes in the context of European tourism planning and organisation: territory, actors and structures, economics, policy, methods and techniques and vision. It also identifies leading and emerging practices and offers a new vision for European tourism planning.
Author: Lesley Jefferson
Publisher: Heinemann
Published: 1999
Total Pages: 564
ISBN-13: 9780435455132
DOWNLOAD EBOOKThis textbook covers the next level in administration after the Diploma in Administration and Secretarial Procedures. It provides the underpinning knowledge for the higher diploma in Administrative Procedures qualification offered by RSA with up-to-date information in this area.
Author: Sabda Dian Nurani Siahaan, S.Pd., M.B.A.
Publisher: Merdeka Kreasi Group
Published: 2023-11-01
Total Pages: 206
ISBN-13: 6238238216
DOWNLOAD EBOOKthis book discusses the 16 tenses in English. The basis that must be mastered by students to understand English is mastery of the 16 tenses. This is a guideline for students to be able to speak and write in English. Chapter 2 of this book deals with self introduction. Introducing yourself using English is a basic skill that must be possessed by students both in front of the class, during meetings, and also in everyday life. Chapter 3 in this book discusses Meeting. In this chapter students will practice speaking English during business meetings. This ability needs for prospective entrepreneur students are able to lead or attend meetings in the future. Chapter 4 in this book discusses telephoning. Telephoning is one of the activities that is carried out in everyday life and also in business. In this chapter students will be trained on how to make telephone calls using English. Chapter 5 in this book discusses Written Documentation, which is about business letters and also writing emails. Chapter 6 in the book discusses Marketing and Sales, namely regarding the 4P Product, Price, Place, and Promotion, as well as types of business strategies. Chapters 7, 8, 9 and 10 describe in detail about the strategies for Business Trips, Finance and Banking, Job Interviews, and Business Culture In Various Countries.
Author: Sunil Shah
Publisher: John Wiley & Sons
Published: 2012-07-16
Total Pages: 299
ISBN-13: 1118387864
DOWNLOAD EBOOKSustainable Refurbishment Governments across the EU and developed countries are increasingly being directed towards improving existing built stock as a key ingredient to meeting climate change challenges. This guide to green ‘retro-fitting’ for corporate real estate, facility managers and occupiers struggling to reduce their building’s carbon footprint will help in the planning and management of a sustainable refurbishment programme. Sustainable Refurbishment is structured into four parts: the first gives the context, together with an overview on sustainable development and refurbishment projects separately, and the value gained from a sustainable refurbishment. Part Two details the regulatory and financial drivers, together with market pressures, and provides an overview of where this is leading, giving the implications for sustainable refurbishment. Part Three provides technical support on carbon measures, helping to determine the feasibility of good practices as part of the refurbishment. Included is a review of energy efficiency, renewable and low carbon technologies and embodied carbon to enable lifecycle carbon calculations, together with the necessary behavioural change aspects needed to embed the changes. Linkages and benefits between the technologies will be highlighted. Part Four reviews refurbishment from a wider environmental perspective, understanding the challenges and opportunities that exist for particular developments from a materials, water, biodiversity and transport perspective. Throughout the book, checklists are provided on typical activities and best practice; these are expanded through relevant case studies and examples to show-case previous good practices and lessons learnt. The book’s structure allows a matrix approach, with Parts Three and Four containing the technical information necessary to deliver sustainable refurbishment. The book provides a much-needed link between policy-level commitment and detailed technical delivery. This easily digestible and authoritative review of the key issues in green retro-fitting is crucial for facilities managers; building surveyors; property managers/owners; and corporate real estate involved in sustainable refurbishment by offering the practical support needed to make it happen. OTHER BOOKS OF INTEREST: Sustainable Practice for the Facilities Manager Shah 978 14051 35573 Delivering Sustainable Buildings A Practical Guide for Contractors to Low Carbon, Energy Efficient and Renewable Technologies Malina 978 14051 94174 Facilities Change Management Finch 978 14051 53461 Enhancing Building Performance Mallory-Hill, et al. 978 04705 57591
Author: Diane Canwell
Publisher: Nelson Thornes
Published: 2005
Total Pages: 332
ISBN-13: 9780748794317
DOWNLOAD EBOOKBTEC First Business is designed to specifically meet the requirements of the Edexcel qualification by offering students and centres coverage of the core units and specialist units. Packed with well-structured activities and case studies, this book enables students to apply theoretical principles to real-life business situations.
Author: Berendien Lubbe
Publisher: Juta and Company Ltd
Published: 2000
Total Pages: 404
ISBN-13: 9780702154188
DOWNLOAD EBOOKTravel distribution has become one of the most talked-about subjects in the tourism industry since technological advances have opened new channels and opportunities for suppliers of tourism, travel intermediaries and consumers. While technological advances have brought about dramatic changes, so too has the consolidation of organisations, both in the airline and travel industries. These changes are transforming the industry and while travel agents will remain key players in distribution, their fundamental role will probably change from supplier-biased intermediaries to consumer-biased consultants.
