MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft® Windows® XP Operating System, Second Edition

MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft® Windows® XP Operating System, Second Edition

Author: Walter Glenn

Publisher: O'Reilly Media, Inc.

Published: 2005

Total Pages: 848

ISBN-13: 9780735642676

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Now fully updated for Windows XP Service Pack 2, this all-in-one training kit provides in-depth preparation, practice, and review for one of two required exams for the Microsoft Desktop Support Technician Certification (MCDST). Covering Exam 70-271, this kit packs the tools and features exam candidates want most-including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job. Focusing on building your ability to resolve end-user incident requests by configuring and troubleshooting the Windows XP operating system in the corporate or home environment, this official study guide covers system installation, managing access to resources, configuring and troubleshooting hardware devices and drivers, configuring and troubleshooting the desktop and user environments, and troubleshooting network protocols and services. Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answers-including pointers back to the book for further study. You also get a 120-day evaluation version of Windows XP software and other resources on the CD, making this kit an exceptional value and a great.


MCDST Self-paced Training Kit (exam 70-271)

MCDST Self-paced Training Kit (exam 70-271)

Author: Walter J. Glenn

Publisher:

Published: 2004

Total Pages: 0

ISBN-13: 9780735620650

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- New--Readiness Review Suite featuring 425 questions and multiple testing options - New--In-depth coverage of Exam 70-271 objectives written by an exam-certified author--plus instructive case studies and troubleshooting scenarios - New--180-day evaluation version of Windows XP - New--eBook in PDF format; Pocket PC-ready - New--Microsoft Computer Dictionary, Fifth Edition, eBook


Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (70-271)

Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (70-271)

Author: Walter J. Glenn

Publisher:

Published: 2007-03

Total Pages: 0

ISBN-13: 9780470066270

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A complete program of textbook, lab manual, and software, this Microsoft Official Academic Course provides everything students need to build the knowledge and skills necessary to support end users and computers running the Windows XP operating system. In addition, this textbook will help students to prepare for the Microsoft Certified Desktop Support Technician examination 70–271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System. The Microsoft Certified Desktop Support Technician is a new two exam credential available from Microsoft Learning. The certification is directed at the skills needed for working in a variety of environments, including corporate environments as well as support for home users via phone support, remote support, and retail counter support. A complete set of instructor resources supports the book.


MCDST Self-Paced Training Kit (Exam 70-272)

MCDST Self-Paced Training Kit (Exam 70-272)

Author: Walter J. Glenn

Publisher:

Published: 2006

Total Pages: 0

ISBN-13: 9780735622210

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Ace your preparation for the skills measured by MCDST Exam 70-272--and on the job--with this official Microsoft study guide, fully updated for Windows XP Service Pack 2. Work at your own pace through a system of lessons, hands-on exercises, troubleshooting labs, and review questions. The Readiness Review Suite on CD, featuring advanced technology from MeasureUp, provides 425 challenging questions for in-depth self-assessment and practice. You can choose timed or untimed testing mode, generate random tests, or focus on specific objectives. You get expert exam tips and detailed explanations for right and wrong answers--including a customized learning path that describes how and where to focus your studies. Maximize your performance on the exam by learning how to: Configure, customize, and support Microsoft Office applications, including Microsoft Office Outlook NEW--Configure and support Microsoft Internet Explorer, including Pop-up Blocker and other new features Troubleshoot usability, customization, and connectivity issues Manage application security permissions and settings UPDATED--Set up and troubleshoot Windows Firewall and monitor antivirus software NEW--Keep your applications current with Microsoft Update and Automatic Updates Your kit includes: Fully reengineered self-paced study guide with expert exam tips. Readiness Review Suite featuring 425 questions and multiple testing options. Case scenarios and troubleshooting labs for real-world expertise. NEW--120-day evaluation version of Microsoft Windows XP Professional Edition with Service Pack 2. Fully searchable eBook. Microsoft Encyclopedia of Security eBook. Microsoft Encyclopedia of Networking, Second Edition, eBook. For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook.


MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second Edition

MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second Edition

Author: Walter Glenn

Publisher: O'Reilly Media, Inc.

Published: 2005

Total Pages: 800

ISBN-13: 9780735642669

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Get in-depth exam prep for Exam 70-272, a core requirement for MCDST certification, -as you build real-world job skills. Updated for Service Pack 2, this kit includes 425 practice questions, full review, case studies, troubleshooting labs, and more.