CEX Sells
CEX Sells

Author: Deborah Wietzes

Publisher: BIS Publishers

Published: 2018-02-06

Total Pages: 176

ISBN-13: 9789063694449

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Customer EXperience (CEX) is hot! Nowadays it gets harder and harder for companies to be distinctive by the products they offer. As it is key to stand out in the services offered in addition to these products. A focus on the customer experience is needed. A lot of companies realize this, but only few manage to be successful. They understand the theory and the process to get there, but what they lack are concrete tools to bring the theory into practice. 'CEX SELLS' is the inspiration book for companies that want to deliver distinctive customer experiences in order to achieve their business objectives. Beate van Dongen Crombags and Deborah Wietzes discuss the various ingredients needed to deliver perfect customer experiences. Ingredients to define and design the optimal experience, but they also describe what is needed in the organization to be able to deliver and manage that desired experience. They show how front-runners worldwide have optimized their customer experience, and what other companies should learn from that. A book that will definitively inspire you to improve your own customer experience!

The Essential Guide to Getting Your Book Published
The Essential Guide to Getting Your Book Published

Author: Arielle Eckstut

Publisher: Workman Publishing

Published: 2010-11-04

Total Pages: 544

ISBN-13: 076116085X

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Now updated for 2015! The best, most comprehensive guide for writers is now revised and updated, with new sections on ebooks, self-publishing, crowd-funding through Kickstarter, blogging, increasing visibility via online marketing, micropublishing, the power of social media and author websites, and more—making The Essential Guide to Getting Your Book Published more vital than ever for anyone who wants to mine that great idea and turn it into a successfully published book. Written by experts with twenty-five books between them as well as many years’ experience as a literary agent (Eckstut) and a book doctor (Sterry), this nuts-and-bolts guide demystifies every step of the publishing process: how to come up with a blockbuster title, create a selling proposal, find the right agent, understand a book contract, and develop marketing and publicity savvy. Includes interviews with hundreds of publishing insiders and authors, including Seth Godin, Neil Gaiman, Amy Bloom, Margaret Atwood, Leonard Lopate, plus agents, editors, and booksellers; sidebars featuring real-life publishing success stories; sample proposals, query letters, and an entirely updated resources and publishers directory.

It's All about CEX!
It's All about CEX!

Author: Jason S. Bradshaw

Publisher:

Published: 2018-10-12

Total Pages: 180

ISBN-13: 9781544512440

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Of all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many companies fail because they don't think this essential factor is important to their bottom line. It's All About CEX! breaks experience down into its core components--success, ease, and connection--and shows you how to get the most mileage out of each one. Containing long-term strategies as well as immediate action items, this book will teach you how to - Make everybody feel genuinely appreciated - Personalize your customer service - Discover your employees' untapped potential - And more You have the ability to improve people's lives. It's All About CEX! reveals how to generate positive experiences for your customers and employees, win their loyalty, and maximize your profits in the process.

C?-Algebraic Geometry with Corners
C?-Algebraic Geometry with Corners

Author: Kelli Francis-Staite

Publisher: Cambridge University Press

Published: 2023-12-31

Total Pages: 223

ISBN-13: 1009400169

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Crossing the boundary between differential and algebraic geometry in order to study singular spaces, this book introduces 'C∞-schemes with corners'.

At What Price?
At What Price?

Author: National Research Council

Publisher: National Academies Press

Published: 2002-02-25

Total Pages: 348

ISBN-13: 0309170796

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How well does the consumer price index (CPI) reflect the changes that people actually face in living costsâ€"from apples to computers to health care? Given how it is used, is it desirable to construct the CPI as a cost-of-living index (COLI)? With what level of accuracy is it possible to construct a single index that represents changes in the living costs of the nation's diverse population? At What Price? examines the foundations for consumer price indexes, comparing the conceptual and practical strengths, weaknesses, and limitations of traditional "fixed basket" and COLI approaches. The book delves into a range of complex issues, from how to deal with the changing quality of goods and services, including difficult-to-define medical services, to how to weight the expenditure patterns of different consumers. It sorts through the key attributes and underlying assumptions that define each index type in order to answer the question: Should a COLI framework be used in constructing the U.S. CPI? In answering this question, the book makes recommendations as to how the Bureau of Labor Statistics can continue to improve the accuracy and relevance of the CPI. With conclusions that could affect the amount of your next pay raise, At What Price? is important to everyone, and a must-read for policy makers, researchers, and employers.

It's All About the Guest
It's All About the Guest

Author: Steve Difillippo

Publisher: Rowman & Littlefield

Published: 2013-10-15

Total Pages: 293

ISBN-13: 1493001108

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When’s the last time you picked up a business book that was so engaging you couldn’t put it down? Steve Difillippo was only 24 when he opened his first Davio’s restaurant. Since then, he’s wowed Julia Child with his pomodoro, overlooked some triple-X rated shenanigans at Table 7, taken on American Express, gotten himself into Time and Newsweek (for taking on American Express), cooked a rabbit for Stevie Ray Vaughn, inadvertently gotten a guest divorced, whipped up some tasty eats at the Super Bowl--and that’s just the beginning. The money hasn’t been bad, either: that first restaurant is now the hub of a rapidly growing $50 million restaurant brand group and a $10 million Davio’s brand food line. With guests constantly asking how he did it, Steve has written the ultimate guide to starting a restaurant, running a successful business, enjoying food, and living life. The 5.9 million restaurant workers who say they want to open their own restaurant will go nuts over this book, but so will anybody who loves food and the restaurant world--heck, anybody who wants to make money and have a blast doing it. As a special bonus, Steve includes twelve classic Davio’s recipes.

A Course in Romance Linguistics
A Course in Romance Linguistics

Author: Frederick Browning Agard

Publisher: Georgetown University Press

Published: 1984

Total Pages: 288

ISBN-13: 9780878400744

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Agard provides an historical comparison of the major Romance languages with a reconstruction of their common source and a chronological account of their development through changes and splits.

It's All Too Much Workbook
It's All Too Much Workbook

Author: Peter Walsh

Publisher: Simon and Schuster

Published: 2009-11-24

Total Pages: 305

ISBN-13: 1439188823

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The perfect companion to the New York Times bestselling book by organizing icon Peter Walsh, the It’s All Too Much Workbook delves deeper than the original book to help readers let go of the physical and mental clutter that is holding them back from a happier, more fulfilled life. In his bestselling book, It’s All Too Much, Peter Walsh helped tens of thousands of people clear the clutter from their homes and lives. Now, due to many of those same readers’ requests, Peter has put together the It’s All Too Much Workbook. Designed with clear strategies and proven techniques for clearing out each room in your house and a plan for keeping your home clutter-free and organized, this workbook is the perfect next step in a lifetime commitment to creating your ideal life. Starting from the outside of your home and then working through it room by room, Peter asks hard questions and presents challenging exercises that will help you to understand why you live the way you do and how to move from the clutter to an organized space that reflects the life you imagine for yourself. From an assessment of your living spaces, a quick purge of each room, and the creation of your “dream spaces” to effective decluttering techniques, great organizational tips, and clear maintenance plans, Peter provides the step-by-step help to make your home work for you, now. With quizzes, detailed step-by-step plans, a room-by-room assessment tool, and a special area for journaling, this workbook will help you break free of the clutter once and for all.

NKJV, Children's Ministry Resource Bible
NKJV, Children's Ministry Resource Bible

Author: Thomas Nelson

Publisher: Thomas Nelson

Published: 2019-11-05

Total Pages: 1856

ISBN-13: 0785227342

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The Children's Ministry Resource Bible, developed in conjunction with Child Evangelism Fellowship, is filled with almost endless options for Bible study with children, whether at home, school, or church. Teaching aids are designed to be used with children ages 5-12. Full-page articles and a pronunciation dictionary complement the lessons. Comes complete with a special teacher training section and the Wordless Book, a colorful way to share the gospel message. Features include: Thousands of footnotes clarify important Bible terms, phrases, and ideas to provide you with cultural and historical background and insights on the Bible's people and events Teacher Training Sections help you learn how to communicate important Bible lessons in a kid-friendly manner Lesson Outlines take selected Bible stories and break them down into an Introduction, Progression of Events, Climax, and Ending, prefaced with a Teacher's Objective and Child-Related Truth Full-Page Articles address foundational skills for evangelising and disciplining children The Wordless Book presents the gospel message in a way children can understand Full Bible text of the New King James Version 7.5-point type size With the Children's Ministry Resource Bible, you will be fully prepared to present the content of Scripture and the message of salvation to young children in a way they will understand and enjoy. More than 165,000 Children's Ministry Resource Bibles sold to date The New King James Version—More than 60 million copies sold in 30 years

Measuring Poverty
Measuring Poverty

Author: National Research Council

Publisher: National Academies Press

Published: 1995-05-26

Total Pages: 522

ISBN-13: 0309051282

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Each year's poverty figures are anxiously awaited by policymakers, analysts, and the media. Yet questions are increasing about the 30-year-old measure as social and economic conditions change. In Measuring Poverty a distinguished panel provides policymakers with an up-to-date evaluation of: Concepts and procedures for deriving the poverty threshold, including adjustments for different family circumstances. Definitions of family resources. Procedures for annual updates of poverty measures. The volume explores specific issues underlying the poverty measure, analyzes the likely effects of any changes on poverty rates, and discusses the impact on eligibility for public benefits. In supporting its recommendations the panel provides insightful recognition of the political and social dimensions of this key economic indicator. Measuring Poverty will be important to government officials, policy analysts, statisticians, economists, researchers, and others involved in virtually all poverty and social welfare issues.