Catalytic Coaching
Catalytic Coaching

Author: Garold L. Markle

Publisher: Quorum Books

Published: 2000-01-01

Total Pages: 336

ISBN-13: 9780313360831

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After two decades of hands-on experience with performance management systems in some of the world's most well recognized organizations, Markle has come to propound what he calls a universal law of modern business. People hate performance reviews. Drawing upon his studies of and experience with systems theory and illustrating his points with real-life examples, Markle explains why employees and managers both have come to regard the ubiquitous performance evaluation as industry's poorest performing, most ineffective, and least efficient personnel practice. By digging down to its roots, he helps us understand why attempts to correct the flawed system fail. He provides an innovative way to measure their ineffectiveness and inefficiency and then introduces his catalytic coaching to replace them. Markle shows how his system is superior to others in five key business outcomes: 1) positive behavioral change; 2) motivation to work hard; 3) retention of key contributors; 4) internal promotions and succession; and 5) prevention of and protection from lawsuits. Not only is catalytic coaching more effective, it is also more efficient: it requires far less time and paperwork to implement and maintain. Markle gives his readers all of the forms, instruments and detailed instructions they need to operationalize his system. Business executives, senior HR professionals, and organization development specialists will benefit particularly from his presentation, as will other managers, executives, and supervisors, all of whom must learn to take ownership of their responsibilities to their organizations and themselves.

Making Conversation
Making Conversation

Author: Fred Dust

Publisher: HarperCollins

Published: 2020-12-01

Total Pages: 197

ISBN-13: 0062933914

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A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful. Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open—two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions. How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You’re not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. Making Conversation codifies what he learned and outlines the seven elements essential to successful exchanges: Commitment, Creative Listening, Clarity, Context, Constraints, Change, and Create. Taken together, these seven elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work.

Nonflict
Nonflict

Author: Amir Kfir, PhD

Publisher: Hillcrest Publishing Group

Published: 2016-03-22

Total Pages: 146

ISBN-13: 1634138848

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Are you in a conflict with a family member that is causing you pain? Are you spending too much time dealing with conflict at work? Are you at a crossroads in your life and unsure of which direction to take? If you answered yes to any of these questions, Nonflict: The Art of Everyday Peacemaking is for you. Authors Dr. Amir Kfir and Stephen Hecht offer you practical tools and easy-to-follow exercises for dealing with conflict, regardless of the cause. Using their own and other real life examples you will soon realize that conflicts are merely opportunities in disguise. Book jacket.

People Powered
People Powered

Author: Jono Bacon

Publisher: HarperCollins Leadership

Published: 2019-11-12

Total Pages: 321

ISBN-13: 1400214890

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What if you discovered a blueprint that could grow your brand’s reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers? Communities have been a popular topic since the rise of the Internet and social media, but few companies have consistently harnessed their power, driven tangible value, and effectively measured their return on investment (ROI) like Salesforce.com, Star Citizen via Kickstarter, and Red Hat. Companies such as PayPal, Facebook, Bosch, Microsoft, CapitalOne, and Google, have also built communities inside their organizations, which have fostered innovation, broken down silos, and helped their organizations to operate more efficiently and collaboratively. People Powered helps C-suite leaders, founders, marketers, customer advocates, and community leaders gain a competitive advantage by answering the following questions: What is the key value proposition of building a community? What kind of community do we need and how do we build and integrate it into our organization? How do we incentivize and encourage people to get involved, build reliable growth, and keep community members engaged? How do we develop authentic, productive relationships with community members both online and in person? How do we get departmental buy-in, hire effectively, and create consistent, reliable community engagement skills in our organization? What are the strategic and tactical pitfalls and roadblocks we need to avoid? How do we make sure that our community continues to grow with us—and more importantly, how do we make sure that we continue to grow with them? People Powered pulls together over 20 years of pragmatic experience into a clear, simple methodology and blueprint to not just answer these questions, but deliver results. Don’t get left behind—become an industry trailblazer and ensure your company’s longevity by tapping into the most dynamic force both outside and inside your organization: the people.

Hey AdmissionsMom
Hey AdmissionsMom

Author: Carolyn Allison Caplan

Publisher:

Published: 2019-03-15

Total Pages: 394

ISBN-13: 9781733764100

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Welcome to a no-nonsense, unconventional approach to college admissions! Hey AdmissionsMom: Real Talk from Reddit from the voices of r/ApplyingToCollege, with Carolyn Allison Caplan, aka u/admissionsmom FRONT DOOR COLLEGE ADMISSIONS HELP Discover what over 100,000 engaged r/ApplyingToCollege subscribers are learning about as they discuss a fresh approach to college admissions. With Hey AdmissionsMom, Carolyn and the kids from r/ApplyingToCollege give you a place to stop trying to figure out what your top schools want in you and instead ask yourself, What do I want out of life when I leave high school? What do I see for myself? You're a talented, interesting student, and when you really know who you are, you're going to make the best decisions for yourself As a sophomore or junior entering the college admissions process, maybe you're overwhelmed by the paperwork, school descriptions, test score requirements, extracurricular activity options, and the daunting task of figuring it all out without losing yourself. Others of you already started the college admissions process and feel okay about your applications, but you're struggling with the personal statement or essays. Or, you want permission not to be a carbon copy of the ideal student and want out-of-the-box ways to be yourself, both in life and in the admissions process. And you're not just managing your expectations, but also your parents. College admissions can be especially intimidating if your high school sucks, you're first in your family to go to college, or you haven't always been a model student. You might also be a concerned parent or mentor looking for a guide designed not to stress you and your kid out and might even help with that as you learn the ropes of college admissions. For all the times you or your high school student thought, "There has to be a better way," when you hear advice about high-performance, achievement, and crazy amounts of EC's (extracurriculars)... You were right. You just found it. Hey AdmissionsMom: Real Talk from Reddit In this refreshingly honest, irreverent digest of college admissions questions and answers from u/admissionsmom and the subreddit, r/ApplyingToCollege, you'll find 37 bite-sized chapters of practical information, inspiring personal stories, insider tips, and yes, we have to be honest about this here - the occasional swear word, too. The time is NOW for you to: Focus on who you are, what you want from life, and how college fits into your goals, not the reverse Write essays and personal statements that actually sound like you, the real you Stop being one of 50,000 students applying to the same 20 colleges Stay positive even if you're not valedictorian or you didn't cure cancer (nobody else has either -- yet) Find questions asked by students just like you, so you don't feel alone or like you're the only one who doesn't already have it all figured out Take a deep breath as you learn about mindfulness By the end of Hey AdmissionsMom: Real Talk from Reddit, you will have peeled back the layers of your authentic self and be able to appreciate your personality traits, interests, and talents as you breathe and apply to college with a smile.