Doing Social Media So It Matters

Doing Social Media So It Matters

Author: Laura Solomon

Publisher: American Library Association

Published: 2011

Total Pages: 81

ISBN-13: 083891067X

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Provides context to the social media phenomenon and offers practical advice on how libraries can choose, use, and monitor these tools effectively, whilst identifying additional resources and best practices.


The Librarian's Nitty-Gritty Guide to Social Media

The Librarian's Nitty-Gritty Guide to Social Media

Author: Laura Solomon

Publisher: American Library Association

Published: 2013

Total Pages: 226

ISBN-13: 0838911609

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The vast array of social media options present a challenge: it’s tough to keep current, let alone formulate a plan for using these tools effectively. Solomon, a librarian with extensive experience in web development, design, and technology, cuts to the chase with this invaluable guide to using social media in any kind of library. With a straightforward and pragmatic approach, she broadens her best-selling ALA Editions Special Report on the topic and Presents an overview of the social media world, providing context for services like Facebook, Twitter, and YouTube, and analyzes how adults’ and teens’ use of social media impacts the library Offers advice on easy ways to use these tools on a daily basis, with planning strategies for posting and scheduling Addresses the fine points of Facebook, comparing the various types of profiles and accounts Guides readers in the basics of crafting eye-catching status updates, and other social media best practices Shows how to manage and monitor accounts, including pointers on dealing with negative feedback Including a bibliography of additional resources, Solomon’s guide will empower libraries to use social media as a powerful tool for marketing, outreach, and advocacy.


Social Media Is Bullshit

Social Media Is Bullshit

Author: B. J. Mendelson

Publisher: St. Martin's Press

Published: 2012-09-04

Total Pages: 239

ISBN-13: 1250017505

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A provocative look at social media that dispels the hype and tells you all you need to know about using the Web to expand your business If you listen to the pundits, Internet gurus, marketing consultants, and even the mainstream media, you could think social media was the second coming. When it comes to business, they declare that it's revolutionizing advertising, PR, customer relations—everything. And they all agree: it is here to stay. In this lively, insightful guide, journalist and social critic B.J. Mendelson skillfully debunks the myths of social media. He illustrates how the notion of "social media" first came to prominence, why it has become such a powerful presence in the marketing field, and who stands to benefit each time it's touted in the press. He shows you why all the Facebook friends and Twitter followers in the world mean nothing to you and your business without old-fashioned, real-world connections. He examines popular tales of social media "success," and reveals some unsettling truths behind the surface. And he tells you how to best harness the potential of the Internet—without spending a fortune in the process. Social media is bullshit. This book gives the knowledge and tools you really need to connect with customers and grow your brand.


Why Social Media Matters

Why Social Media Matters

Author: Kitty Porterfield

Publisher: Solution Tree

Published: 2012

Total Pages: 138

ISBN-13: 9781935542971

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Why is it so critical that school leaders embrace social media? And when they're ready to start, what's the best first step? Here's everything you need to know to begin building a social media platform that nurtures relationships and garners support from your key stakeholders, including step-by-step instructions on how to use three of today's most popular tools for social media: Twitter, Facebook, and blogs.


The Good Drone

The Good Drone

Author: Austin Choi-Fitzpatrick

Publisher: MIT Press

Published: 2020-07-28

Total Pages: 325

ISBN-13: 0262358468

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How small-scale drones, satellites, kites, and balloons are used by social movements for the greater good. Drones are famous for doing bad things: weaponized, they implement remote-control war; used for surveillance, they threaten civil liberties and violate privacy. In The Good Drone, Austin Choi-Fitzpatrick examines a different range of uses: the deployment of drones for the greater good. Choi-Fitzpatrick analyzes the way small-scale drones--as well as satellites, kites, and balloons--are used for a great many things, including documenting human rights abuses, estimating demonstration crowd size, supporting anti-poaching advocacy, and advancing climate change research. In fact, he finds, small drones are used disproportionately for good; nonviolent prosocial uses predominate.


Measure What Matters

Measure What Matters

Author: John Doerr

Publisher: Penguin

Published: 2018-04-24

Total Pages: 322

ISBN-13: 052553623X

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#1 New York Times Bestseller Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth—and how it can help any organization thrive. In the fall of 1999, John Doerr met with the founders of a start-up whom he'd just given $12.5 million, the biggest investment of his career. Larry Page and Sergey Brin had amazing technology, entrepreneurial energy, and sky-high ambitions, but no real business plan. For Google to change the world (or even to survive), Page and Brin had to learn how to make tough choices on priorities while keeping their team on track. They'd have to know when to pull the plug on losing propositions, to fail fast. And they needed timely, relevant data to track their progress—to measure what mattered. Doerr taught them about a proven approach to operating excellence: Objectives and Key Results. He had first discovered OKRs in the 1970s as an engineer at Intel, where the legendary Andy Grove ("the greatest manager of his or any era") drove the best-run company Doerr had ever seen. Later, as a venture capitalist, Doerr shared Grove's brainchild with more than fifty companies. Wherever the process was faithfully practiced, it worked. In this goal-setting system, objectives define what we seek to achieve; key results are how those top-priority goals will be attained with specific, measurable actions within a set time frame. Everyone's goals, from entry level to CEO, are transparent to the entire organization. The benefits are profound. OKRs surface an organization's most important work. They focus effort and foster coordination. They keep employees on track. They link objectives across silos to unify and strengthen the entire company. Along the way, OKRs enhance workplace satisfaction and boost retention. In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will help a new generation of leaders capture the same magic.


Customer Service in Libraries

Customer Service in Libraries

Author: Charles Harmon

Publisher: Scarecrow Press

Published: 2013-02-13

Total Pages: 119

ISBN-13: 0810887495

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In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve got all that, here are the best practices to make stellar customer service a reality for your library’s users.


The Webb School of Bell Buckle

The Webb School of Bell Buckle

Author: Susan Coop Howell and Hannah Byrd Little

Publisher: Arcadia Publishing

Published: 2019

Total Pages: 128

ISBN-13: 1467103411

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The Webb School of Bell Buckle is the oldest continuously operating boarding school in the South. In Culleoka, Tennessee, in 1870, William Robert "Sawney" Webb Sr. founded the school, and classes were taught in the basement of a Methodist church. Webb's brother, John Maurice, joined as coprincipal in 1873. Having family ties to the town of Bell Buckle, the Webbs moved the school to its permanent home in 1886. With Sawney known for his drive and discipline and John known for his "saintly character, deep learning, and the gift of imparting it," according to Vanderbilt University professor emeritus Edwin Mims (Webb School class of 1888), the brothers were a powerful force in education and later became founding members of the Southern Association of Independent Schools. In addition to 10 Rhodes Scholars, the school has produced governors, university presidents, diplomats, CEOs, actors, artists, and several award-winning authors. The Webb School celebrates its sesquicentennial in 2020.


Managing Social Media in Libraries

Managing Social Media in Libraries

Author: Troy Swanson

Publisher: Elsevier

Published: 2012-09-24

Total Pages: 195

ISBN-13: 1780633777

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Web 2.0 first created a scramble among librarians to participate in Facebook, YouTube, blogs, and other social media applications, and the turn is now towards management and consolidation. Managing Social Media in Libraries explores the developing information environment, the collaboration among library organizations, and the ways social media may convert the loose connections between library staff members. The book takes librarians beyond the mechanics of using social media, and establishes a framework to move library managers and leaders toward making social media effective. Managing Social Media in Libraries is structured around key topics in this area, including: refocusing after the first use of Web 2.0; library organisations as loosely coupled systems; social media within such systems; defining a purpose for the use of social media; connecting messages and tools; and integrating social media into standard websites. - Provides practical ways of thinking about social media for library managers and leaders - Provides examples of policies, workflows, and uses of social media tools for library managers and leaders - Defines organizations as coordinated systems and discusses how social media tools can emphasize the benefits of coordination