Difficult Conversations (HBR 20-Minute Manager Series)

Difficult Conversations (HBR 20-Minute Manager Series)

Author: Harvard Business Review

Publisher: Harvard Business Review Press

Published: 2016-01-26

Total Pages: 129

ISBN-13: 1633690792

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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.


The HBR Essential 20-Minute Manager Collection (5 Books) (HBR 20-Minute Manager Series)

The HBR Essential 20-Minute Manager Collection (5 Books) (HBR 20-Minute Manager Series)

Author: Harvard Business Review

Publisher: Harvard Business Press

Published: 2017-11-07

Total Pages: 344

ISBN-13: 1633694208

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Whether you're starting out in your career or just want a refresher on the fundamentals, the HBR Essential 20-Minute Manager Collection gives you a hand-picked selection of concise, practical primers on the professional skills you need to master most. This specially priced five-volume set includes: Getting Work Done Managing Time Presentations Running Meetings Difficult Conversations You'll learn how to: Prioritize your work Determine the right time to work on each task and avoid distractions Deliver presentations that persuade Plan ahead to set your meetings up for success Navigate conflict while making sure all voices are heard Address difficult situations without the drama Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.


Difficult Conversations

Difficult Conversations

Author: Douglas Stone

Publisher: Penguin

Published: 2023-08-22

Total Pages: 401

ISBN-13: 0593511697

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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving


Creating Business Plans (HBR 20-Minute Manager Series)

Creating Business Plans (HBR 20-Minute Manager Series)

Author: Harvard Business Review

Publisher: Harvard Business Review Press

Published: 2014-05-06

Total Pages: 162

ISBN-13: 1625272278

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Craft winning business plans and get buy in for your ideas. A well-crafted business plan generates enthusiasm for your idea and boosts your odds of success—whether you're proposing a new initiative within your organization or starting an entirely new company. Creating Business Plans quickly walks you through the basics. You'll learn to: Present your idea clearly Develop sound financial plans Project risks—and rewards Anticipate and address your audience's concerns Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.


Delegating Work

Delegating Work

Author: Harvard Business Review

Publisher: Harvard Business Press

Published: 2014

Total Pages: 114

ISBN-13: 1625272235

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You know you need to delegate some of your work so that you have time to focus on the things that require your expertise. But it's not easy to do. Delegating Work quickly walks you through the fundamentals of: Establishing a productive environment Assigning the right work to the right people Conducting an effective hand-off meeting Monitoring without micromanaging Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.


Running Meetings (HBR 20-Minute Manager Series)

Running Meetings (HBR 20-Minute Manager Series)

Author: Harvard Business Review

Publisher: Harvard Business Review Press

Published: 2014-05-06

Total Pages: 129

ISBN-13: 1625272308

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Run more productive meetings. Whether you're new to running meetings or a seasoned executive with no time to waste, leading effective (and even pleasant!) meetings is a must. Running Meetings guides you through the basics of: Crafting a useful agenda Inviting the right team members Making sure everyone's voice is heard while avoiding conflict Capturing decisions, ideas, and follow-up tasks Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.


Managing Projects (HBR 20-Minute Manager Series)

Managing Projects (HBR 20-Minute Manager Series)

Author: Harvard Business Review

Publisher: Harvard Business Review Press

Published: 2014-02-18

Total Pages: 146

ISBN-13: 1625270887

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Master the basics of project management. You've been asked to manage a key project—or perhaps you've volunteered for an assignment that could advance your career. So how do you make sure the project succeeds? Managing Projects walks you quickly through the basics, including: Drawing up a realistic schedule and project plan Monitoring key tasks and benchmarks Communicating with stakeholders Bringing the project to a close Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.


HBR Guide to Dealing with Conflict (HBR Guide Series)

HBR Guide to Dealing with Conflict (HBR Guide Series)

Author: Amy Gallo

Publisher: Harvard Business Review Press

Published: 2017-03-14

Total Pages: 157

ISBN-13: 1633692167

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Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.


Innovative Teams (HBR 20-Minute Manager Series)

Innovative Teams (HBR 20-Minute Manager Series)

Author: Harvard Business Review

Publisher: Harvard Business Review Press

Published: 2015-04-07

Total Pages: 129

ISBN-13: 1633690059

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Unleash your team's creativity and build a high-performing team. Don't leave creativity up to the "creatives" in your organization. Fostering creativity within your team can help your organization solve problems, create innovative products, break out into a new market, and even communicate and collaborate more effectively. Innovative Teams shows you how to: Create the right environment for inventive thinking Build a diverse team Generate a wide array of new ideas Manage disagreements Make sure your ideas actually get implemented Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business.


Thanks for the Feedback

Thanks for the Feedback

Author: Douglas Stone

Publisher: Penguin

Published: 2015-03-31

Total Pages: 370

ISBN-13: 0143127136

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The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselves Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.