Read and Download eBook Full
Author: Charlotte Pell
Publisher: Triarchy Press
Published: 2012-04-24
Total Pages: 192
ISBN-13: 1908009934
DOWNLOAD EBOOKCase studies of The Vanguard Method being used to deliver radical change in the public sector
Author: Charlotte Pell
Publisher: Triarchy Press
Published: 2012-04-24
Total Pages: 155
ISBN-13: 1908009705
DOWNLOAD EBOOKThis latest collection of Case Studies spells out the kind of dramatic performance improvements that have been consistently achieved in the NHS, the emergency services and a wide range of local authority departments. It's a handbook for anyone faced with the apparently impossible task of improving service levels and dramatically cutting costs. The Case Studies demonstrate again and again just how much can be achieved in a relatively short time using a Systems Thinking approach - transforming the lives of service users for the better in the process.
Author: Andrew Gray
Publisher: Transaction Publishers
Published:
Total Pages: 266
ISBN-13: 1412819806
DOWNLOAD EBOOKThe International Group for Policy and Program Evaluation (INTEVAL) serves as a forum for scholars and practitioners of public policy to discuss ideas and developments as a community dedicated to enhancing the contribution of evaluation to government. From the group's studies has emerged a concern with the impact of public management reforms. Collaboration in Public Services examines collaboration in the delivery of public policies and identifies the challenges for policy and program evaluation. Written by a mix of academics, program managers, evaluators, and auditors, this volume explores the forms and challenges of collaboration in different national contexts. Chapter 1 introduces the notion and manifestations of collaboration and discusses emerging issues. Chapter 2 examines partnerships and networks of public service delivery. Chapter 3, drawing on Dutch and British data, reveals the QUANGO as both a collaborative end and means. Chapter 4 analyzes Israel's push to enhance collaboration with voluntary organizations. Chapter 5 examines the Canadian and Danish experiences. Chapter 6 suggests that the creation of markets to improve quality has not been totally successful at least in Nordic countries. Chapter 7 suggests that traditional service values such as trust and parliamentary accountability are challenged by the complexity of collaboration, but, using illustrations from Canada and other OECD countries, argues that results-based governance can increase trust, flexibility, and empowerment. Chapter 8 demonstrates from Dutch and Canadian experiences that auditor responses to collaborative delivery tend to overlook traditional roles as guardians of accountability on behalf of parliaments. Chapter 9 deliberates the efficacy of programs involving multiple partners. Chapter 10 discusses the lessons and challenges of evaluation and collaborative government. Andrew Gray is emeritus professor of public sector management, University of Durham and deputy editor of Public Money and Management. Bill Jenkins is professor of public policy and management at The University of Kent and deputy editor of Public Administration. Frans Leeuw is chief review officer, the Netherlands' Inspectorate for Education and professor of sociology at Utrecht University. John Mayne is a principal with the Office of the Auditor General of Canada.
Author: John Seddon
Publisher: Triarchy Press
Published: 2014-05-11
Total Pages: 216
ISBN-13: 1909470481
DOWNLOAD EBOOKJohn Seddon explains how successive governments have failed to deliver what our public services need and exposes the devastation that three decades of political fads, fashions and bad theory have caused. With specific examples and new evidence, he chronicles how the Whitehall ideas machine has failed on a monumental scale - and the impact that this has had on public sector workers and those of us who use public sector services.
Author: Richard Davis
Publisher: Triarchy Press
Published: 2016-10-11
Total Pages: 171
ISBN-13: 1909470848
DOWNLOAD EBOOKIn this important book, Richard Davis looks at the issue of 'responsibility' in public services - on both the government's part and that of the users. While government wrestles with how to cut the cost of services, Davis shows that government can provide responsible, sustainable and effective services significantly more cheaply by focusing on what is of 'value' to individuals and communities.What is of 'value' can only be determined by fully understanding the context in which problems arise and then providing tailored support to get people's lives back on track and as quickly as possible.The emphasis needs to change, Davis shows, from supplying services (chosen in advance by government regardless of actual need) to helping people to look after themselves and take responsibility for their own lives. It's a simple logic.The current system defines problems according to predetermined services and categories. But there are many people who never fit into the categories the system has allocated and constantly fall between the cracks and remain in trouble - so the wider system continues to have to give them emergency help because the principle services are ineffective. This racks up further costs.Responsibility and Public Services shows that it is cheaper to offer people tailored services that meet their needs than to continue providing 'off-the-shelf' services that don't meet their needs. The thinking is that if a little time is taken to understand people in context and to find out what matters to them, the solutions are far easier and cheaper. And, because you build in resilience and help people take their own measures, it stays cheaper.
Author: Τάκης Τριδίμας
Publisher: Hart Publishing
Published: 2004-10
Total Pages: 448
ISBN-13: 1841134600
DOWNLOAD EBOOKThis book assesses the state of EU law fifty years after the Communities were established, contributing to the debate on the European Constitution.
Author: Takis Tridimas
Publisher: Bloomsbury Publishing
Published: 2004-12-06
Total Pages: 448
ISBN-13: 1847311229
DOWNLOAD EBOOKThis book, to be published in two volumes, is based on the contributions made to the W.G. Hart Workshop 2003. It contains more than forty contributions by leading experts seeking to assess the state of development of EU law some fifty years after the establishment of the Communities and contribute to the current debate on the European Constitution. The second volume focuses on challenges in the field of the internal market and external relations, looking at diverse areas of European Law, including free movement, competition law and merger control, public procurement, consumer law, enlargement, WTO, third country nationals, sex equality ets. Authors include: Tony Arnull, George Bermann, Marise Cremona, Paul Craig, Eileen Denza, Piet Eeckhout, Koen Lenaerts, Steve Peers, Wulf-Henning Roth, Francis Snyder, Erika Szyszczak, Takis Tridimas and Stephen Weatherill.
Author: Richard Davis
Publisher: Triarchy Press
Published: 2016-10-10
Total Pages: 128
ISBN-13: 1909470856
DOWNLOAD EBOOKIn this important book, Richard Davis looks at the issue of ‘responsibility’ in public services – on both the government’s part and that of the users. While government wrestles with how to cut the cost of services, Davis shows that government can provide responsible, sustainable and effective services significantly more cheaply by focusing on what is of ‘value’ to individuals and communities.
Author: Simon Guilfoyle
Publisher: Triarchy Press
Published: 2013-03-28
Total Pages: 372
ISBN-13: 1909470112
DOWNLOAD EBOOKPolicing is at a crossroads. At a time of unprecedented cuts and increasing levels of demand, the British police service (like many others) faces enormous challenges. Under the most radical reforms the service has ever experienced, its leadership is looking for new approaches that can maintain levels of service delivery and secure efficiency, accountability and public confidence. Recent history shows that applying private sector business models to the public sector often generates hidden costs and unintended consequences that damage productivity and morale. In spite of this evidence, reform programmes and prevailing management practices still seek to enforce approaches that have demonstrably failed. In Intelligent Policing, Simon Guilfoyle proposes a simple and elegant solution that refocuses organisational activity on the service user. Drawing on his own experience as a police officer, he uses a range of evidence to explore the possibilities that systems thinking offers. He clearly outlines how a systems-based approach can bring greater efficiency, improved service delivery, enhanced morale and reduced cost. He shows that the practices and models proposed in the book can be implemented immediately and insists that senior police leaders and policy makers have an ideal opportunity to make lasting improvements today that will resonate throughout policing and leave a positive legacy for the future.. Intelligent Policing is a rich resource for those - in the UK and around the world - who care about delivering an effective policing service in the 21st Century. It will also interest systems theorists for its practical approach to policing and inform academic debate in the fields of management and human behaviour.
Author: Elke Loeffler
Publisher: Springer Nature
Published: 2020-10-03
Total Pages: 455
ISBN-13: 3030555097
DOWNLOAD EBOOKThis book examines user and community co-production of public services and outcomes, currently one of the most discussed topics in the field of public management and policy. It considers co-production in a wide range of public services, with particular emphasis on health, social care and community safety, illustrated through international case studies in many of the chapters. This book draws on both quantitative and qualitative empirical research studies on co-production, and on the Governance International database of more than 70 international co-production case studies, most of which have been republished by the OECD. Academically rigorous and systematically evidence-based, the book incorporates many insights which have arisen from the extensive range of research projects and executive training programmes in co-production undertaken by the author. Written in a style which is easy and enjoyable to read, the book gives readers, both academics and practitioners, the opportunity to develop a creative understanding of the essence and implications of co-production.
