Consultancy in Public Services

Consultancy in Public Services

Author: Adams, Robert

Publisher: Policy Press

Published: 2012-07-25

Total Pages: 256

ISBN-13: 1447308654

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Based on the authors' twenty-five year experience of consultancy in the public services, this book develops an empowering approach to thinking about and doing consultancy with public services. It challenges the traditional view that the consultants are brought in as experts and instead examines ways of using consultancy to empower staff, patients, service users and members of the public, so that they can take part in developing, changing, innovating and ultimately transforming these services. The book includes chapters explaining consultancy, on preparing bids, on negotiations and on the importance of assessment and review which are geared towards the needs of those working in public and third sectors, either as or with consultants. It includes a glossary, abbreviations, helpful contacts and websites which are valuable for quick reference and to aid further understanding.


Consultancy in Public Services

Consultancy in Public Services

Author: Adams, Robert

Publisher: Policy Press

Published: 2012-07-25

Total Pages: 256

ISBN-13: 1847424686

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This book challenges the traditional view that the consultants are brought in as experts and instead examines ways of using consultancy to empower staff, patients, service users and members of the public.


Policy Consultancy in Comparative Perspective

Policy Consultancy in Comparative Perspective

Author: Caspar van den Berg

Publisher: Cambridge University Press

Published: 2020

Total Pages: 335

ISBN-13: 1108496679

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Sheds new light on the use of external public policy consultants from an interdisciplinary and international comparative approach.


Management Consultancy and the British State

Management Consultancy and the British State

Author: Antonio E. Weiss

Publisher: Springer

Published: 2018-10-26

Total Pages: 365

ISBN-13: 3319998765

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This book traces the emergence and development of the relationship between management consultancies and the British state. It seeks to answer three questions: why were management consultants brought into the machinery of the state; how has state power been impacted by bringing profit-seeking actors into the machinery of the state; and how has the nature of management consultancy changed over time? The book demonstrates the role consultants played in major developments in the postwar period. Specific case studies interrogate how consultancies influenced the policy fields of health service reform and social security benefits. This book will redefine debates amongst business historians and historians of the postwar British state about the nature of management consultancy and public sector reform.


The Palgrave Handbook of Public Administration and Management in Europe

The Palgrave Handbook of Public Administration and Management in Europe

Author: Edoardo Ongaro

Publisher: Springer

Published: 2017-11-27

Total Pages: 1307

ISBN-13: 1137552697

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This Handbook offers a systematic review of state-of-the-art knowledge on public administration in Europe. Covering the theoretical, epistemological and practical aspects of the field, it focuses on how public administration operates and is studied in European countries. In sixty-three chapters, written by leading scholars, this Handbook considers the uniqueness of the European situation through an interdisciplinary and comparative lens, focusing on the administrative diversity which results from the multiplicity of countries, languages, schools of thought and streams of investigation across Europe. It addresses issues such as multi-level administration and governance, intensive cross country cooperation in administrative reform policy, and public accountability under different systems. It also considers the issue of welfare service delivery, at a time of major economic and societal challenges, as well as understudied emerging issues like Islamic Public Administration and the dynamics of public sector negotiations. With contributions from key experts in Public Administration and Public Management, this cutting edge Handbook offers a significant contribution to the field of comparative public administration, policy and management.


Management Consultancy Insights and Real Consultancy Projects

Management Consultancy Insights and Real Consultancy Projects

Author: Graham Manville

Publisher: Routledge

Published: 2017-10-02

Total Pages: 329

ISBN-13: 1317102061

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The field of management consultancy research has grown rapidly in recent years. Fuelled by the drivers of complexity and uncertainty, a growing number of organizations – both profit and third sector alike – are looking at management consultancy to assist in their aims for development and change. Consultants have become a common feature in organizational change initiatives, involved in both providing advice and in implementing ideas and solutions. However, despite this growing recognition and influence, management consultancy is still often misunderstood or criticized for its lack of theoretical underpinning. The book seeks to address these issues by offering applied theoretical insights from academics that both teach and practice management consultancy. Written by recognized experts in their field, the contributors combine original insights with authoritative analysis. Uniquely, this book identifies emerging themes with critical discourse and provides rich empirical case study evidence to show the reader how management consultancy projects are implemented. Real-world international consultancy projects are featured as written up cases featuring organizations from multi-national corporations to the public sector. Written for graduate level managers or those who have practical leadership experience, this book will enable readers to apply management consultancy models beyond a classroom context


Managing Public Services

Managing Public Services

Author: Irvine Lapsley

Publisher: Routledge

Published: 2021-11-23

Total Pages: 210

ISBN-13: 1000475867

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This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management. Chapters provide a valuable frame of reference for the 21st-century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices, including branding, Lean Management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager, those who think about their job and are open to new ideas on how their job can be done better, by revisiting existing practices and examining innovations in public management. Enriched with real-life cases and thought-provoking discussion questions, this is the ideal textbook for reflective, open-minded advanced students of public management and actual, or aspiring, reflective managers in public services.


Consultants and Consultancy: the Case of Education

Consultants and Consultancy: the Case of Education

Author: Helen M. Gunter

Publisher: Springer

Published: 2017-02-27

Total Pages: 170

ISBN-13: 3319488791

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This book is a comprehensive study into and about consultants doing consultancy, and having influence in ways that generate concerns about an emerging ‘consultocracy’, with privileged access to governments and public services. It presents a detailed mapping of consultants and consultancy in education as a site of change and modernisation in public sector service provision. It considers consultancy at a macro-level of globalised policy, at a meso-level of national government policy, and at a micro level with vivid descriptions and analyses of consultants at work. The rapid rise of ‘edubusinesses’, combined with the restructuring of public services in western style democracies, has generated new types of ‘knowledge actors’ within education policy. Three main developments that have led to this change are: the entry of education policy and service consultants from within major companies into the public education market place; the emergence of ‘celebrity’ entrepreneurial actors and private businesses who make interventions into Universities and schools; and the rapid growth of small businesses based on individuals who have relocated their work from the public to the private sector. Such knowledge actors and the complexities they bring to public education are as yet under described and largely un-theorized. Based on current research and drawing upon a range of theoretical tools, this book fills the gap. Gunter and Mills provide an invaluable contribution to scholarship on the neoliberal restructuring of public education by mapping and analyzing the under-examined yet central role of corporate education consultants. Their thoughtful and thorough discussion expands our understanding of how consultants promote and trade in the ideologies of corporate culture. Gunter and Mills show how consultants are integral to both knowledge making practices in schools and a radical reform agenda for schools in the UK and around the globe. This is an accessible and important volume for not just policy and politics scholars but anyone concerned about defending public forms of education and associated living at a moment when they are increasingly being positioned for pillage by profiteers. Kenneth J. Saltman, University of Massachusetts, Dartmouth, USA


Managing Consultants

Managing Consultants

Author: Leo Dobes

Publisher: ANU Press

Published: 2016-07-05

Total Pages: 117

ISBN-13: 1760460478

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Public service cutbacks have increased reliance on consultants. But new legislation and rules governing the procurement of services from consultants are scattered over different legislative instruments. The first edition of this book attracted a record number of online hits. Busy public sector managers now have available to them an updated version that integrates an easy-to-follow, step-by-step guide that incorporates the many practical tips needed for successful procurement activity.