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Author: Sarah Maddox
Publisher:
Published: 2012
Total Pages: 488
ISBN-13: 9781937434007
DOWNLOAD EBOOKTakes you inside Confluence wiki for an in-depth guide to developing and publishing technical documentation on a wiki. While the book focuses on Confluence, the concepts and strategies apply to any wiki.
Author: John Caldwell
Publisher: XML Press
Published: 2020-02-25
Total Pages: 108
ISBN-13: 1937434699
DOWNLOAD EBOOKConnections. We all want them. We seek them in our everyday lives, in our rel ationships with people, places and things. Emotion is at the heart of any meanin gful connection, and how we talk to each other taps into it. Our character, brou ght to life through our voice, is the most powerful tool we have to connect with people, especially when it comes to connecting on an emotional level. In the past, a transactional relationship with customers was sufficient. A simple experience that delivered a clear benefit, such as extra money in their pocket or the easy completion of a task, was all you needed to satisfy and retain existing customers. But times have changed. Today, more than ever, consumers gravitate toward—and increasingly, crave—meaningful experiences. This book focuses on the role of a voice and tone strategy as a part of a successful content strategy. Voice and Tone Strategy: Connecting with People through Content shows you how to create a voice and tone strategy that addresses customer needs and helps you build exceptional customer relationships.
Author: Anne Gentle
Publisher: XML Press
Published: 2012-07-15
Total Pages: 288
ISBN-13: 1457182505
DOWNLOAD EBOOKAnne Gentle's Conversation and Community has become the go-to reference for social media and technical communication. Her clear-eyed survey of the social media landscape has been adopted by many universities and is widely used by technical communicators. Now, in this second edition, she has updated and expanded her book, adding chapters on building a content strategy, analyzing web techniques, and developing an open source strategy. With more interviews and case studies, this is your guide to the new world of technical communication and social media. Inside the Book Towards the Future of Documentation Defining a Writer's Role with the Social Web Community and Documentation Commenting and Connecting with Users Wikis as Documentation Systems Finding Your Voice Content Strategy for Community Documentation NEW Chapter Analyzing and Measuring Web Techniques NEW Chapter Open Source Documentation NEW Chapter Concepts and Tools of the Social Web Glossary, Expanded Bibliography, and Index
Author: Maria Antonieta Flores
Publisher: XML Press
Published: 2018-07-13
Total Pages: 319
ISBN-13: 1492065226
DOWNLOAD EBOOKThe Language of Cybersecurity defines 52 terms that every business professional should know about cybersecurity, even professionals who are not specialists. Anyone who uses any kind of computing device needs to understand the importance of cybersecurity, and every business professional also needs to be able to speak intelligently with cybersecurity professionals. The Language of Cybersecurity introduces the world of cybersecurity through the terminology that defines the field. Each of the 52 main terms contains a definition, a statement of why the term is important, and an essay that explains why a business professional should know about the term. Each term was authored by an expert practitioner in that area. The Language of Cybersecurity looks at vulnerabilities, exploits, defenses, planning, and compliance. In addition there is a glossary that defines more than 80 additional. For those who want to dig deeper, there are more than 150 references for further exploration. Expertly compiled and edited by Tonie Flores, this book is a useful reference for cybersecurity experts, managers, students, and anyone who uses a computer, tablet, smart phone, or other computing device.
Author: Alan J. Porter
Publisher: XML Press
Published: 2009-09-15
Total Pages: 173
ISBN-13: 1457182580
DOWNLOAD EBOOKWIKI: Grow Your Own for Fun and Profit introduces the concept of wikis, and shows why they are becoming the must-have communications and collaboration technology for businesses of any size. Using a garden as a metaphor, Alan J. Porter shows you step-by-step how to select wiki software, get started, overcome resistance to wikis, maintain your wiki, and use your wiki for internal collaboration, project planning, communication with your customers, and more. Includes five case studies that highlight the ways companies are using wikis to solve business and communication problems, increase efficiency, and improve customer satisfaction. Inside the Book A Brief History of Collaboration Defining the Wiki Planting the Seed First Growth Maintaining the Garden Landscaping Harvesting the Information A Wiki Checklist Notes on Popular Wiki Software Resources and Index
Author: Erik Siegel
Publisher: XML Press
Published: 2020-03-16
Total Pages: 378
ISBN-13: 1937434710
DOWNLOAD EBOOKXProc 3.0 is a programming language for processing XML, JSON, and other documents in pipelines. XProc chains conversions and other steps, allowing for potentially complex processing. XProc is especially useful for applications, such as publishing, where content may come from multiple input sources, pass through multiple processing steps and result in multiple output streams. XProc 3.0 Programmer Reference is aimed at programmers and others who process XML. It explains the language in detail, provides examples, and contains a set of example use cases. Anyone who uses the XProc language will find a wealth of information in this book.
Author: Sharon Burton
Publisher:
Published: 2012-04-01
Total Pages: 100
ISBN-13: 9781937434045
DOWNLOAD EBOOK"In this book, [Sharon Burton] explains how to create, publicize, and run webinars that will make a difference to your company's bottom line and increase buzz. Learn how to select topics, find speakers, advertise and run your webinar, and follow up effectively"--P. [4] of cover.
Author: Scott Abel
Publisher: XML Press
Published: 2014-02-15
Total Pages: 191
ISBN-13: 1492001961
DOWNLOAD EBOOKThe Language of Content Strategy is the gateway to a language that describes the world of content strategy. With fifty-two contributors, all known for their depth of knowleEA Digital (delivered electronically)e, this set of terms forms the core of an emerging profession and, as a result, helps shape the profession. The terminology spans a range of competencies with the broad area of content strategy. This book, and its companion website, is an invitation to readers to join the conversation. This is an important step: the beginning of a common language. Using this book will not only help you shape your work, but also encourage you to contribute your own terminology and help expand the depth and breadth of the profession
Author: Krista Van Laan
Publisher: XML Press
Published: 2012-05-15
Total Pages: 512
ISBN-13: 1457182424
DOWNLOAD EBOOKEvery complex product needs to be explained to its users, and technical writers, also known as technical communicators, are the ones who do that job. A growing field, technical writing requires multiple skills, including an understanding of technology, writing ability, and great people skills. Whether you're thinking of becoming a technical writer, just starting out, or you've been working for a while and feel the need to take your skills to the next level, The Insider's Guide to Technical Writing can help you be a successful technical writer and build a satisfying career. Inside the Book Is This Job for Me? What does it take to be a technical writer? Building the Foundation: What skills and tools do you need to get started? The Best Laid Plans: How do you create a schedule that won’t make you go crazy? How do you manage different development processes, including Agile methodologies? On the Job: What does it take to walk into a job and be productive right away? The Tech Writer Toolkit: How do you create style guides, indexes, templates and layouts? How do you manage localization and translation and all the other non-writing parts of the job? I Love My Job: How do you handle the ups and downs of being a technical writer? Appendixes: References to websites, books, and other resources to keep you learning. Index
Author: Kevin Nichols
Publisher:
Published: 2015-01-02
Total Pages: 160
ISBN-13: 9781937434441
DOWNLOAD EBOOK"This book outlines best practices for conducting and executing content strategy projects. It is a step-by-step guide to building an enterprise content strategy for your organization"--Publisher's description.
