Complexity science has seriously challenged long-held views in the scientific community about how the world works. These ideas, particularly about the living world, also have radical and profound implications for organizations and society as a whole. Available in paperback for the first time, this insightful book describes and considers ideas from
Focusing on the essential uncertainty of participating in evolving events as they happen, this book considers the creative possibilities of such participation from a complexity perspective.
Introducing the principles of complexity science, this innovative text illustrates how different kinds of organizational can become more effective, democratic and sustainable by using these powerful ideas.
Organizations are complex entities that must adapt the practices of their employees and management to meet the demands of a dynamic environment. Organizations are behavioral systems that coordinate interactions among its members and environment. Changing practices in one area of an organization can generate a reaction throughout the entire system, thus affecting the behaviors of those working within other areas, the experience of customers, and important organizational results. Behavioral Systems Analysis (BSA) focuses on these complex contingencies from the macro system all the way down to individual behavior. This book contains articles by internationally recognized experts in Behavioral Systems Analysis who discuss the role of organizational practices in their study of performance improvement and cultural change from both practical and conceptual perspectives. Business and non-profit managers will find tools and case studies to help understand and diagnose their organization’s dynamics. Scholars will appreciate articles’ theory and real-world descriptions when considering their own research direction. Finally, all students of management theory, behavior analysis, and human resources will find this collection a thought-provoking tool for their understanding of behavioral systems and their application in organizations. This book was published as a special issue in the Journal of Organizational Behavior Management.
The Industrial Revolution provided many tools that have made our current way of life possible. With over 100 years of success, they became the assumed, natural, "correct" ways to make change happen. For all of the benefits those tools offer, they are no longer sufficient to address today's complex systems and organizations. There are too many variables; too many changes happening too quickly; too much change -- to believe every issue can be deconstructed, decomposed, analyzed, prioritized, and the "one best, guaranteed way" implemented to address all of that complexity. We believe an additional set of concepts and tools is required to make sense of this complexity. We've named them the "Complexity Space Framework" and believe it offers a new lens for teams and organizations looking to survive and prosper in a complex world."
Approaches to leadership and management are still dominated by prescriptions – usually claimed as scientific – for top executives to choose the future direction of their organization. The global financial recession and the collapse of investment capitalism (surely not planned by anyone) make it quite clear that top executives are simply not able to choose future directions. Despite this, current management literature mostly continues to avoid the obvious – management’s inability to predict or control what will happen in the future. The key question now must be how we are to think about management if we take the uncertainty of organizational life seriously. Ralph Stacey has turned to the sciences of uncertainty and complexity to develop an understanding of leadership and management as the ordinary politics of daily organizational life. In presenting organizations as a series of complex responsive processes, Stacey’s new book helps us to see organizational reality for what it actually is – human beings engaged in many, many local conversational interactions and power relations in which they negotiate their ideologically based choices. Organizational continuity and change emerge unpredictably, rather than as a result of any overall plan. This is a radically different picture from the one painted by most of the management literature, which explains "organizational continuity and change" as the realization of the global plans and choices of a few powerful executives within an organization. Providing a new foundation for understanding complexity and management, this important book is required reading for managers and leaders wanting to understand the reality of complexity in organizations, including those engaged in postgraduate studies in leadership, organizational behaviour and change management.
Combining insights from the new science of complexity with insights from psychoanalysis, Stacey posits that repressing the anxiety caused by the unstable, ever-changing nature of today's business world also represses the creative impulses - the "spaces for novelty" - that allow members of a workforce to produce their best work. Using the science of complexity as a starting point, he pulls together many insights into behavior and organizational functioning that currently lie at the edges of research and practice. This book invites people to explore what the new science might mean for understanding life in organizations, and shows how it can be used as a framework for understanding the processes that produce emergence rather than intentional strategies. Stacey presents an entirely new perspective on what it means for an organization to learn.
Providing a critique of the ways that complexity theory has been applied to understanding organizations, and outining a new direction, this book calls for a radical re-examination of management thinking.
The challenge of transforming organizational culture is at the heart of many key movements in contemporary healthcare, and understanding culture change has become a core leadership competency. However, much current practice is based on antiquated and psychologically unsophisticated theories, leaving leaders inadequately prepared for the complex task of implementing change. Leading Change in Healthcare presents relationship-centered administration, an effective new evidence-based alternative to traditional culture change methodologies. It integrates fresh insights and methods from complexity science, positive psychology and relationship-centered care, enabling a more spontaneous and reflective approach to change management. This fosters greater organizational awareness and real participation, as well as improved productivity and creativity, as well as staff recruitment and retention. Case studies drawn from primary care, hospitals, long-term care, professional education, international NGOs and other settings, rather than emphasizing the end results, are demonstrations of how to apply relationship-centered administration in everyday practice. Leading Change in Healthcare is a key resource for all practitioners, students and teachers of healthcare management, medical educators, and leaders in all areas of healthcare provision. 'We need a new way of seeing, a new way of leading - and the authors provide a clear guide and resources for the path ahead. Leading Change in Healthcare offers hope - and a method. A daily dose is just what the change doctor ordered.' from the Foreword by Carol Aschenbrener
"The emphasis on change at many levels of organization is critically important as is the first attempt to integrate sophisticated theory and research in organization psychology (e.g., Gersick, Hackman) with social psychological models of development such as Moreland and Levine." --Reuben M. Baron, Emeritus, University of Connecticut "Arrow, McGrath, and Berdahl′s ′Small Groups as Complex Systems′ will change the way you think about groups, the way you think about research, and even the way you think about science." --Donelson R. Forsyth, Psychology, Virginia Commonwealth U "The book is excellent, one of those very rare works that will have substantial impact on the field. I would use the book without hesitation in any advanced graduate seminar dealing with groups." --Donelson R. Forsyth, Psychology, Virginia Commonwealth U "A conceptually elegant analysis of groups as systems. Although the systems approach has been growing more influential in various fields of social psychology in the last ten years, no one has put forward a definitive analysis that applies with fidelity the general systems approach to group processes. McGrath and his colleagues fill that gap, not by paying lip service to popular scientific concepts such as recursive causality, open systems, attractors, and complexity theory, but by fully integrating these concepts into their no-nonsense analysis of such group level processes as formation, task performance, composition, development, and termination. Empirical work is folded into the theoretical mix along the way, but the focus is unrelentingly conceptual with the result that the authors deliver on their promise of developing a powerful, unified theory of group dynamics." --Donelson R. Forsyth, Psychology, Virginia Commonwealth U "Theirs is an ambitious book. They have profound ramifications for experimental social psychology. It is worth mentioning that AMD (Arrow, McGrarth, and Berdahl) list an ethnographic approach, which often implies the adoption of hermeneutic and semiotic methods (a hallmark of the anti-Enlightenment tradition in psychology), as a possible way forward." --Yoshihisa Kashima, American Journal of Psychology What are groups? How do they behave? Arrow, McGrath, and Berdahl answer these questions by developing a general theory of small groups as complex systems. Basing their theory on concepts distilled from general systems theory, dynamical systems theory, and complexity and chaos theory, they explore groups as adaptive, dynamic systems that are driven by interactions among group members as well as between the group and its embedding contexts. In addition, they consider not only the group′s members and their distribution of attributes, but also the group′s tasks and technology in order to understand how those members, tasks, and tools are intertwined, coordinated, and adjusted. Throughout the book, the authors focus our attention on relationships among people, tools, and tasks that are activated by a combination of individual and collective purposes and goals that change and evolve as the group interacts over time.
