Citizen Empowerment through Digital Transformation in Government
Citizen Empowerment through Digital Transformation in Government

Author: Neeta Verma

Publisher: CRC Press

Published: 2021-12-31

Total Pages: 296

ISBN-13: 1000482839

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Technological innovations across the globe are bringing profound change to our society. Governments around the world are experiencing and embracing this technology-led shift. New platforms, emerging technologies, customizable products, and changing citizen demand and outlook towards government services are reshaping the whole journey. When it comes to the application of Information and Communication Technologies (ICT) in any sector, the Government of India has emerged as an early adopter of these technologies and has also focused on last-mile delivery of citizen-centric services. Citizen Empowerment through Digital Transformation in Government takes us through the four-decade long transformational journey of various key sectors in India where ICT has played a major role in reimagining government services to citizens across the country. It touches upon the emergence of the National Informatics Centre as a premier technology institution of the Government of India and its collaborative efforts with the Central, State Governments, as well as the District level administration, to deliver best-in-class solutions. Inspiring and informative, the book is filled with real-life transformation stories that have helped to lead the people and the Government of India to realize their vision of a digitally empowered nation.

E-Government
E-Government

Author: Kelvin J. Bwalya

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2014-09-12

Total Pages: 296

ISBN-13: 311039605X

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E-Government is a hot topic. The integration of Information and Communication Technologies into public service delivery worldwide offers a number of promising opportunities. This text refers in particular to the benefits derived from ubiquitous access to and delivery of government services to citizens, business partners and employees. This book analyses the fundamental technical and non-technical concepts that are essential for successful implementation of e-Government in diverse environments, especially in developing countries. This book is an indispensable resource for both e-Government practitioners and researchers in that it brings to the fore scholarly scrutiny, scientific debate, and best practice in e-Government. The author has a background in computer and information science and accentuates the multi-disciplinary nature of the issues surrounding e-Government.

Digital Governance
Digital Governance

Author: Michael E. Milakovich

Publisher: Routledge

Published: 2021-09-27

Total Pages: 474

ISBN-13: 1000456218

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The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.

Digital Transformation, Artificial Intelligence and Society
Digital Transformation, Artificial Intelligence and Society

Author: Sachin Kumar (Computer scientist)

Publisher: Springer Nature

Published: 2024

Total Pages: 218

ISBN-13: 9819756561

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This book examines the fundamental concepts and principles of digital transformation and AI, including their historical development, and underlying technologies, and analyzes the opportunities arising from digital transformation and AI in different sectors, such as healthcare, finance, education, transportation, and governance. It provides a comprehensive overview of digital transformation and AI technologies and their current state of implementation. It also explores the potential challenges and risks associated with digital transformation and AI, including ethical considerations, job displacement, privacy concerns, biases, impact on inequality, social interactions, and the overall well-being of individuals and communities. Additionally, the books provides and discusses policy and regulatory frameworks that can effectively address the opportunities and challenges posed by digital transformation and AI leading to responsible AI. It also delves into impact of automation on the job market and workforce. The book concludes by proposing potential strategies for navigating opportunities and challenges of digital transformation and AI integration. It emphasizes the need for interdisciplinary collaboration among stakeholders, including policymakers, industry leaders, academia, and civil society, to develop a comprehensive approach towards harnessing the full potential of digital transformation and AI and associated technologies. The book employs a multidisciplinary approach, drawing from various fields such as computer science, sociology, philosophy, political science, economics, law and governance. It combines theoretical analysis, empirical case studies, and expert perspectives to provide a holistic view of the subject matter. This book caters to a diverse audience, including students, researchers, academics, policymakers, industry professionals, and technology enthusiasts. It provides a valuable resource for those seeking a comprehensive understanding ofthe opportunities and challenges arising from the integration of digital transformation and AI in society.

Managing Digital Governance
Managing Digital Governance

Author: Yu-Che Chen

Publisher: Routledge

Published: 2017-07-20

Total Pages: 400

ISBN-13: 1351801341

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Managing Digital Governance provides public administrators with a comprehensive, integrated framework and specific techniques for making the most of digital innovation to advance public values. The book focuses on the core issues that public administrators face when using information and communication technologies (ICTs) to produce and deliver public service, and to facilitate democratic governance, including efficiency, effectiveness, transparency, and accountability. Offering insight into effectively managing growing complexity and fragmentation in digital technology, this book provides practical management strategies to address external and internal challenges of digital governance. External challenges include digital inclusiveness, open government, and citizen-centric government; internal ones include information and knowledge management, risk management for digital security and privacy, and performance management of information technologies. Unique in its firm grounding in public administration and management literature and its synergistic combination of theory and practice, Managing Digital Governance identifies future trends and ways to develop corresponding capacity while offering enduring lessons and time-tested digital governance management strategies. This book will serve as an invaluable resource for students, scholars, and practitioners in public administration, management, and governance who aspire to become leaders equipped to leverage digital technologies to advance public governance.

The Right to the Smart City
The Right to the Smart City

Author: Paolo Cardullo

Publisher: Emerald Group Publishing

Published: 2019-06-07

Total Pages: 240

ISBN-13: 1787691411

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Globally, Smart Cities initiatives are pursued which reproduce the interests of capital and neoliberal government, rather than wider public good. This book explores smart urbanism and 'the right to the city', examining citizenship, social justice, commoning, civic participation, and co-creation to imagine a different kind of Smart City.

Encyclopedia of Digital Government
Encyclopedia of Digital Government

Author: Anttiroiko, Ari-Veikko

Publisher: IGI Global

Published: 2006-07-31

Total Pages: 1916

ISBN-13: 1591407907

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Containing more than 250 articles, this three-volume set provides a broad basis for understanding issues, theories, and applications faced by public administrations and public organizations, as they strive for more effective government through the use of emerging technologies. This publication is an essential reference tool for academic, public, and private libraries.

The Path to Becoming a Data-Driven Public Sector
The Path to Becoming a Data-Driven Public Sector

Author: Oecd

Publisher: Org. for Economic Cooperation & Development

Published: 2019-11-28

Total Pages: 168

ISBN-13: 9789264517950

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Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.

Swiss Public Administration
Swiss Public Administration

Author: Andreas Ladner

Publisher: Springer

Published: 2018-08-07

Total Pages: 397

ISBN-13: 3319923811

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Swiss citizens approve of their government and the way democracy is practiced; they trust the authorities and are satisfied with the range of services Swiss governments provide. This is quite unusual when compared to other countries. This open access book provides insight into the organization and the functioning of the Swiss state. It claims that, beyond politics, institutions and public administration, there are other factors which make a country successful. The authors argue that Switzerland is an interesting case, from a theoretical, scientific and a more practice-oriented perspective. While confronted with the same challenges as other countries, Switzerland offers different solutions, some of which work astonishingly well.

Digital Public Administration and E-government in Developing Nations
Digital Public Administration and E-government in Developing Nations

Author: Edward F. Halpin

Publisher:

Published: 2013

Total Pages: 0

ISBN-13: 9781466636910

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In recent years, it has become apparent that there are very distinct gaps between developed and developing regions in the world, especially in regards to e-government systems, infrastructures, and processes. Digital Public Administration and E-Government in Developing Nations: Policy and Practice examines e-government from the perspective of developing nations and addressing the issues and concerns arisen in its systems and processes. This publication is a valuable and insightful tool for researchers, practitioners, policy makers, and students in different fields who are interested in information systems, public policies, politics, and media and communication studies.