As a training and development or human resource professional, do you have the knowledge, skills, and experience you need to become an indispensable strategic partner within your organization? Building Business Acumen for Trainers provides step-by-step practical advice on business practices guaranteed to win the support, respect, and attention of your organization. Written for both new and seasoned professionals, this essential resource will show how to put into practice the three critical areas of business acumen: Finance skills Partnering skills Communication skills
The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, ?learning and growth,? is largely misunderstood, underutilized, and ineffectively applied. The BSC framework provides an opportunity for management and workplace learning and performance professionals to communicate through a common language, establish realistic and measurable targets, and align and support the rest of the organization in a strategic way. This book provides proven guidance and customizable tools to measure the role of learning and performance, link it to organizational objectives, and communicate to management results in a common language.
This highly accessible, comprehensive resource shares the passions and key lessons from an all-star cast of respected training professionals. The authors covers a range of training topics, from designing, writing, delivering, measuring, and managing training to developing business acumen. They have divided the book into five sections (Designing Training, Delivering Training, Workforce Performance and Learning, Measurement and Evaluation, and Professional Development), including over 60 articles as well as additional resources on a special Web site; helpful checklists, case studies, and assessments throughout; and an easily customizable CD. The Trainer's Portable Mentor is ideal for anyone new to the field of training and development as well as veterans looking for succinct practical nuggets they can put to use right away.
Developing Great Managers: 20 “Power Hour” Conversations that Build Skills Fast offers learning at a pace managers won’t be able to refuse—it only takes one hour! The 20 engaging, interactive, and practical “power hour” sessions offered in this book drive lively conversations and build solid manager skills at every level. Mix and match these hour-long sessions to create training tailored specifically to your organizational needs, and implement your program in a month, two months, or even longer. Title is complete with step-by-step instructions, detailed facilitator guides, handouts, and worksheets on the included CD-ROM.
Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia
This volume of the popular Pfeiffer Annuals series offers unique activities, articles, and an instrument from experts and practitioners in the field of managerial training. It addresses the design, delivery, and evaluation of interventions that can be used to improve the performance of managers across all sorts of disciplines. This year’s Annual puts the spotlight on communications and offers value information on such topics as negotiation, leadership, situational training, informal learning, trust, and distance learning. The Annual features an international list of expert contributors. Purchase of an Annual includes access to an associated website which features customizable versions of the reproducible items associated with each activity included in the volume.
Small-scale fisheries (SSF) make an important contribution to nutrition, food security, sustainable livelihoods, and poverty alleviation in the Philippines. The Agricultural Credit Policy Council (ACPC) with support from the Asia and Pacific Rural and Agricultural Credit Association (APRACA) and FAO implemented a project from 2020 to 2021 to analyse and improve the availability of financial services to SSF in the Philippines. This circular describes the steps taken by the project implementing agencies and partners in the development of a credit and insurance programme for small-scale fisheries. The document summarizes the project’s achievements and includes information about its outputs, such as training materials, a list of stakeholders and the established network. The project identified the main stakeholders involved in the financial service provision to SSF. The team then surveyed and analysed the current supply of financial and insurance services as well as the demand for such services by fishers and fisherfolk organizations. Based on the survey results, ACPC developed training materials, which follow a train-the-trainer approach. Trainings were conducted in November 2021 for representatives from government organizations, non-governmental organizations (NGOs), financial institutions (both public, private and microfinance institutions) and fisherfolk organizations. The trainings covered business development services for the SSF and the processes used by financial institutions to supply financial services to SSF. ACPC and APRACA established a network of stakeholders interested in exchanging experiences and increasing financial service provision to SSF. The PhilNet SSF network was launched on 29 November 2021. Eighteen institutions participated in 2021 in the network, demonstrating a wide interest in engaging on the subject. Several financial sector stakeholders involved in the project have made efforts to increase their financial services provision to SSF. The project laid the groundwork for further improving financial and insurance services provision to SSF in the Philippines.
The 2009 Pfeiffer Annual: Training offers a hands-on guide to the latest thinking and recent approaches to training and development. This year's Annual presents a "talent management" theme. The contributors address the keen competition organizations face in acquiring and retaining talented people. The Annual is divided into four sections: Experiential Learning Activities (ELAs); Editor's Choice; Inventories, Questionnaires, and Surveys; and Articles and Discussion Resources. The fourth section, Editor's Choice, includes cutting edge material that doesn't quite fit the other sections.
