This handbook for administrative assistants and secretaries covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, using the Internet, business documents, and language usage.
From best-selling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide for anyone who wants to take their career development to the next level. Placing special emphasis on personal leadership development as well as practical skills, you will learn how to manage a small team, climb the career ladder to gain more responsibility, negotiate effectively and confidently manage a project. It will teach you how to recruit and induct staff, make decisions fairly and consistently, build a productive team and environment and get noticed at work. For ambitious Assistants who want to continually improve their skills, The Definitive Executive & Managerial Handbook is an indispensable guide, helping you to maintain your professional image and achieve resounding success.
An authoritative reference source for today's office professional. Covers all aspects of office management. Includes an introduction to computers and a guide to business English. Provides abundant practical examples.
WINNER: PA Voice Awards 2015 - Best Book for a PA (1st edition) With the world of work profoundly disrupted by artificial intelligence, machine learning and COVID-19, the role of the executive assistant is changed forever. Learn how to respond to these challenges and help create 'the better normal' while developing the leadership skills necessary to thrive in a senior administrative position. From bestselling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide to management in the context of an administrative role. Placing an emphasis on both personal leadership and practical skills, this new edition of the award-winning book teaches readers to manage a team, develop the emotional intelligence to understand their colleagues, negotiate effectively and confidently manage a project. Equipped with these tools, readers will be ready to steer their teams to organizational success in any situation. With new sections on best practice for managing remote workers and building a responsible relationship with new technologies, The Definitive Executive & Managerial Handbook is an indispensable guide for both ambitious PAs aiming for promotion and senior assistants who want to improve their skills.
The church administrative assistant is a key part of effective ministry. Greeting weekday visitors, taking phone messages, managing paperwork, and keeping the pastor and staff organized are just a few of the daily tasks of an assistant's role. This myriad of duties and responsibilities, which are often unique to each individual church, makes training new assistants an often difficult and daunting task for pastors and staff.The Church Administrative Assistant's Handbook is a valuable training tool to help church administrators and assistants work together to achieve efficiency and maximize their church's ministry. It includes a variety of useful forms and information for the pastor and assistant to use together as they set up their requirements and expectations for a successful team.Resources include: Design expectations and qualifications to use when selecting an executive assistantQuestionnaires to help determine work style, personality, and spiritual gifts Practical tips, guidelines, and tools for accomplishing daily tasks A CD with reproducible files of policies, templates, forms, checklists, and procedures, which can be adapted to fit a person's various need
The new administrative assistant is a team member! Gone are the days of performing only the basic duties of typing and filing; now the assistant is a vital part of the every day business process. If you want to learn the basics of administrative duties, plus how to be exceptional and be a central part of a boss's work processes, this is the course for you. Learn the professional way to handle the basics -- calls, calendars, filing, time management, organization -- and also learn how to present yourself as a true professional -- demeanor, actions, skills, etc. Become the promotable key player you know you can be. This self-paced training course is in workbook format, and each lesson is followed with a quiz. Completion of all quizzes with at least an 80% passing grade entitles you to the included Certificate of Completion found at the back of this workbook. This training course workbook will also serve as an excellent reference manual for you on-the-job.
"A treasure trove of practical tips...and invaluable tools for administrative professionals...it doesn't get much better than this book."--BookViews.com
Looking for A Perfect Gift for Office Professionals? Grab this Awesome Journal/ Notebook Now!. This book is a fabulous Gift from Office coworkers and family members. It is an 'easy-to-carry' 6 x 9 blank lined journal. It includes: Matte finish cover 110 durable pages Black n White Cream paper Strong Binding 6 x 9 inches If you are looking for a different book, don't forget to click the author's / publisher's name for other great journal ideas.Book Specifics: This Awesome Journal / Notebook is 110-page Blank Lined Writing Journal for the person you love most. It Makes an Excellent Gift for Office Colleagues, (6 x 9 Inches / Matte Finish)Advantages of Writing Journals: Studies have shown that writing journals can boost your creativity and enhance your memory and do your intelligence a world of good. It lets your creative juices flowing and you can brainstorm innumerable ideas in no time not only improve your discipline but can also improve your productivity. Many successful players journal daily.Next time you fall short of this journal will help you reminding them at the tip of your fingers.You can use this journal as: Gratitude journal Collection journal Bucket list journal Quote book journal Scrapbook and memory journal Logbook diary and many more Other Uses of Writing Journals: Other uses of this cute notebook come journal can be simply writing down positive thoughts and affirmations, or your listing down in the night before going to bed, the things to be done the next day. You can then read out these instructions after getting up and your day is all set to goal-driven mode. Hit the BUY NOW Button and start your Successful Journey today! All the Best! *** Please Check out other Journals by clicking the Author's/Publisher's Name under the title.***
The New Executive Assistant is a guide for EAs and their executives, designed to help them reconsider the EA role and look at it in a new light. The premise is simple: the more effective the EA, the more effective the executive ... and the more effective the organisation.
Assistant, you are a leader. As an assistant, you constantly face obstacles that hold you back from accomplishing your career goals. Whether it's a job change, shifting deadlines, a micromanaging executive, a toxic co-worker, a high-pressure project, or an intense negotiation with a vendor, the administrative profession is not for the faint of heart. If you're looking to maintain the status quo and be "just an assistant," this book is not for you. But, if you want the confidence and ability to conquer the challenges that most try to avoid, then you're in the right place. The Leader Assistant outlines four pillars-embody the characteristics, employ the tactics, engage in relationships, and exercise self-care-that will help you rediscover your passion for the profession and become a confident, future-proof, game-changing Leader Assistant. If you neglect even one pillar, you'll head for burnout, stagnation, and anonymity. You are meant for so much more. Are you ready to be the Leader Assistant the world needs?