Operational and Business Continuity Planning for Prolonged Airport Disruptions
Operational and Business Continuity Planning for Prolonged Airport Disruptions

Author: Scott Corzine

Publisher: Transportation Research Board

Published: 2013

Total Pages: 148

ISBN-13: 0309283590

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"TRB's Airport Cooperative Research Program (ACRP) Report 93: Operational and Business Continuity Planning for Prolonged Airport Disruptions provides a guidebook and software tool for airport operators to assist, plan, and prepare for disruptive and catastrophic events that have the potential for causing prolonged airport closure resulting in adverse impacts to the airport and to the local, regional, and national economy. The software tool is available in a CD-ROM format and is intended to help develop and document airport business continuity plans or revise current plans in light of this guidance. The CD is also available for download from TRB's website as an ISO image."--Publisher's description.

Application of Enterprise Risk Management at Airports
Application of Enterprise Risk Management at Airports

Author:

Publisher: Transportation Research Board

Published: 2012

Total Pages: 73

ISBN-13: 0309258510

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TRB's Airport Cooperative Research Program (ACRP) Report 74: Application of Enterprise Risk Management at Airports summarizes the principles and benefits of enterprise risk management (ERM) and its application to airports. The report discusses implementation of the iterative ERM process, including roles and responsibilities from airport governing boards to all staff members. The project that developed ACRP Report 74 also developed an electronic tool that can be used to support the ERM process by creating a risk score and a risk map that can be used to identify mitigation strategies. The tool is included in CD-ROM format with the print version of the report.

Airport Passenger-related Processing Rates Guidebook
Airport Passenger-related Processing Rates Guidebook

Author: Michael James Cassidy

Publisher: Transportation Research Board

Published: 2009

Total Pages: 127

ISBN-13: 0309118050

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TRB's Airport Cooperative Research Program (ACRP) Report 23: Airport Passenger-Related Processing Rates Guidebook provides guidance on how to collect accurate passenger-related processing data for evaluating facility requirements to promote efficient and cost-effective airport terminal design.

Resource Manual for Airport In-terminal Concessions
Resource Manual for Airport In-terminal Concessions

Author:

Publisher: Transportation Research Board

Published: 2011

Total Pages: 269

ISBN-13: 0309213533

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'TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices"--Publisher's description.

Recommended Guidelines for the Collection and Use of Geospatially Referenced Data for Airfield Pavement Management
Recommended Guidelines for the Collection and Use of Geospatially Referenced Data for Airfield Pavement Management

Author: Timothy Parsons

Publisher: Transportation Research Board

Published: 2010

Total Pages: 115

ISBN-13: 0309155045

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TRB's Airport Cooperative Research Program (ACRP) Report 39: Recommended Guidelines for the Collection and Use of Geospatially Referenced Data for Airfield Pavement Management offers recommended guidelines for the collection and use of geospatially referenced data for airfield pavement management. The guidelines provide a data schema, data collection methods, data quality requirements, and other relevant information required for developing specifications and standards for integrating geospatial data into pavement management systems. Appendixes A through C to ACRP Report 39 are available online. Titles of the appendixes are as follows: Appendix A: Survey Questionnaire; Appendix B: Questionnaire Responses; Appendix C: Pavement Management Systems Software Data Elements.

Airport-to-airport Mutual Aid Programs
Airport-to-airport Mutual Aid Programs

Author:

Publisher: Transportation Research Board

Published: 2012

Total Pages: 192

ISBN-13: 0309258251

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This report is a guidebook that will assist individuals at airports who would like to enter into formal or informal mutual aid agreements with other airports in the event of a community-wide disaster (e.g., hurricane, earthquakes) that requires support and assistance beyond their own capabilities. The guidebook describes the benefits that an airport-to-airport mutual aid program (MAP) can provide. It outlines the different considerations when setting up an airport-to-airport MAP and has many examples, including examples from other industries--

Improving the Airport Customer Experience
Improving the Airport Customer Experience

Author: Bruce J. Boudreau

Publisher:

Published: 2016

Total Pages: 230

ISBN-13: 9780309375580

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"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description

Guidebook for Air Cargo Facility Planning and Development
Guidebook for Air Cargo Facility Planning and Development

Author: Mike Maynard

Publisher:

Published: 2015

Total Pages: 126

ISBN-13:

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The guidebook presents a broad discussion of the various issues that must be addressed in planning air cargo facilities. It describes tools and techniques for sizing facilities, including data and updated metrics necessary to forecast future facility requirements as a function of changing market and economic conditions. The procedures offered support airport operators in crafting effective business plans and development decisions that meet the industry's current and future technological, operational, and security challenges in a cost-effective, efficient, and environmentally sensitive manner.