Mrs. Darcy and the Blue-Eyed Stranger
Mrs. Darcy and the Blue-Eyed Stranger

Author: Lee Smith

Publisher: Algonquin Books

Published: 2011-05-31

Total Pages: 369

ISBN-13: 1616200499

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Lee Smith is a "teller of tales for tale tellers to admire and envy . . . [and] a reader’s dream" (Houston Chronicle). A celebrated and bestselling writer with a dozen novels under her name, including Fair and Tender Ladies, Oral History, and The Last Girls, she is just as widely recognized for her exceptional short stories. Here, in Mrs. Darcy and the Blue-Eyed Stranger, Smith collects seven brand-new stories along with seven of her favorites from three earlier collections. The result? A book of dazzling richness. As the New York Times Book Review put it, "In al- most every one of [her stories] there is a moment of vision, or love, or unclothed wonder that transforms something plain into something transcendent."

Delight Your Customers
Delight Your Customers

Author: Steve Curtin

Publisher: AMACOM

Published: 2013-07-19

Total Pages: 200

ISBN-13: 0814432824

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Discover the hidden ways to raise your organizations’ customer service experiences from ordinary to extraordinary. If you want to know how strong your company’s customer service is, ask your employees to describe what their work entails. Then pay attention to whether they simply list their duties and tasks or if they speak to the true essence of their job--to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. The latter should be every employee’s highest priority, because when it’s not, your customers are merely the recipients of a transaction, not an experience, and transactions do not make for a lasting impression or inspire loyalty. In Delight Your Customers, customer service expert Steve Curtin makes a compelling case that customer service managers need to shift from monitoring service activities to modeling, recognizing, and reinforcing the behaviors that create happy and returning customers. Things such as: Expressing genuine interest Offering sincere compliments Sharing unique knowledge Conveying authentic enthusiasm Providing pleasant surprises Delivering service heroics when needed Simply based on their own personal experiences, everyone knows that great customer service is rare. So why wouldn’t you want to provide a unique, caring, and beneficial experience for all your customers to rave about with others? With the real-world stories, examples, and strategies shared in Delight Your Customers, you can take the customer service experience you offer from ordinary to extraordinary.

Ultimate Book of Jokes
Ultimate Book of Jokes

Author: Scott McNeely

Publisher: Chronicle Books

Published: 2012-01-13

Total Pages: 348

ISBN-13: 1452113157

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Whether you re making a toast at a wedding, trying to break the ice at a party, or just want to make your boss giggle, the Ultimate Book of Jokes is the first and last resource you'll ever need. From road-crossing chickens and classic knock knock jokes to the naughty, nice, and totally soused, no subject goes unmocked in this collection of over 1,500 jokes, packaged in a deluxe embossed board cover with 2-color line art throughout. Scott McNeeley, author of Ultimate Book of Card Games, mined decades worth of jokes to find chuckle-inducing punch lines for joke lovers of all stripes from yo mamma aficionados to naughty limerick connoisseurs.

21st Century Tank Girl (complete collection)
21st Century Tank Girl (complete collection)

Author: Alan Martin

Publisher: Titan Comics

Published: 2015-11-04

Total Pages: 116

ISBN-13: 1782768106

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MAKE WAY FOR THE TANK GIRL OF THE NEW MILLENIUM! After a break of 20 years, artist extraordinaire Jamie Hewlett (GORILLAZ) is leaping back on the Tank Girl wagon, re-teaming with series co-creator Alan Martin to bring you a whole new take on the foul-mouthed, gun toting, swill-swigging hellion! Featuring riotous 100% original content from Hewlett & Martin along with contributions from a host of series stalwarts and newcomers, get your head down, put your hands over your private parts, and prepare for a chaotic collection of strips, pin-ups, and random carnage! "The richness in every story, every illustrated essay, and pinups, are the type you keep with you, and when the mood strikes, you pick up and re-read over and over again." ¨C Comic Bastards "jam-packed with frenetic energy and bizarre violence, a short story collection occasionally stepping into insightful territory" ¨C CG Magazine "...one of the funniest comics around...British humour at it¡¯s best...something really nice to own...an absolutely wonderful book" ¨C Backwards Compatible "like Mad Max crossed with Whizzer and Chips and read out loud on Tiswas by Huffty off The Word...a psychedelic punkish mess - in the nicest possible way...the dirty old beer-stained magic is back...we never needed her more. So welcome back Tank Girl" ¨C The Independent "...goofy humor and epic action with a psychedelic twist...virtually every page is packed with detail without ever feeling dense¡ªinstead, the culminating effect of reading this book cover to cover is of having attended a strange and unforgettable party...A great read for fans of the 1995 cult film curious to check out the character¡¯s continuing adventures, as well as longtime fans" ¨C Library Journal "really fun...really, really cool" ¨C Comic News Insider

You've Got To Be Kidding!
You've Got To Be Kidding!

Author: John Capps

Publisher: John Wiley & Sons

Published: 2011-09-13

Total Pages: 145

ISBN-13: 1444356208

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You've Got to Be Kidding!: How Jokes Can Help You Think is a thoughtful and accessible analysis of the ways in which jokes illustrate how we think critically, and how the thinking process goes awry in everyday human situations. Uses jokes to illustrate the various mistakes or fallacies that are typically identified and discussed in courses on critical reasoning Provides an effective way to learn critical thinking skills since jokes often describe real-life situations where it really matters whether a person thinks well or not Demonstrates how philosophy is actually very practical and clearly related to real- life human experiences Explains how developing good reasoning habits can make a real difference in all aspects of one's life

A Contract of Words
A Contract of Words

Author: Brian Paone

Publisher: Scout Media

Published: 2018-04-01

Total Pages: 560

ISBN-13: 0997948531

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From Scout Media comes A Contract of Words—the fourth volume in an ongoing short story anthology series featuring authors from all over the world. In this installment, the authors wove multi-genre tales around characters entering into contracts, who found repercussions or rewards. From comedy, to drama, fantasy, romance, and horror, these stories put eclectic and unusual spins on what is usually thought to be typical and mundane events. Whether you are honoring a request for euthanasia, satisfying a contract for home improvement, failing to meet an exorcism agreement, or feeling the ramifications of a shady television reality show, you may find yourself gripped with fear from an evil pyramid-scheme company or desperately searching for a loophole in a contract that pits you against a gunslinger at high noon. These stories of both infringement and fulfillment of contracts will warm your heart, send shivers down your spine, and tickle your funny bone. Whether to be enlightened, entertained, or momentarily immersed in another world, these selections convey the true spirit of the short story and the complexity of promises.