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Author: Dana D. Connell
Publisher:
Published: 2016
Total Pages:
ISBN-13: 9781501303326
DOWNLOAD EBOOKThis text gives students a step-by-step approach to understanding the mechanics of a six-month merchandising plan. Upon completion of the plan students will have gained insight into how the plan is forecast into the future as well as how it is implemented at the actual purchasing level.
Author: Carl Sewell
Publisher: Crown Currency
Published: 2009-07-01
Total Pages: 241
ISBN-13: 0307567311
DOWNLOAD EBOOKIn this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.
Author: Jerry Acuff
Publisher: John Wiley & Sons
Published: 2010-12-28
Total Pages: 276
ISBN-13: 1118044835
DOWNLOAD EBOOKPraise for stop acting like a seller and Start Thinking Like a Buyer "Stop Acting Like a Seller and Start Thinking Like a Buyer is a book that teaches you emphatically that 'words matter.' If you want to set yourself apart from others, whether you're selling a product or a concept, this is a book to read. Not only will you learn how to prepare for sales success, you will learn how to be far more effective by thinking like a buyer." —Theresa Martinez, Brand Director, Roche Laboratories "This book shares a great commonsense approach to developing a new sales attitude and mindset that will work no matter what you're selling. Jerry has successfully articulated a powerful and unique formula for sales greatness." —Duggar Baucom, head basketball coach, Virginia Military Institute "This is a book for people who truly want to have incredible success in sales. Thinking like a buyer is the most powerful way to help customers and prospects think differently about you and your product. This book shows you exactly how to make that happen in a step-by-step way. If you want to learn how to guarantee your success in selling or influencing, this is a book you must read." —Dan C. Weilbaker, PhD, McKesson Professor of Sales, Northern Illinois University "A mind shift takes place when you read Acuff's book and realize 'it's all about them.' The book helps you understand human psychology and behavior and gives you the practical tips, encouragement, and examples to help you stand out and be valued by your customers regardless of what you're selling." —Charlene Prounis, Managing Partner, Flashpoint Medica
Author: Tom Hopkins
Publisher: Business Plus
Published: 2014-04-01
Total Pages: 221
ISBN-13: 1455550582
DOWNLOAD EBOOKThis is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. Hopkins and Katt explain that most sales reps take a traditional linear approach to selling, but that the trick in closing is in taking a more creative and circular approach. That's the key. It all starts with how the buyer initially says, "No." Too many sales reps don't pay close attention as to how that's presented. Hopkins and Katt point out that "no" may suggest all sorts of other options -- avenues that can eventually lead to the buyer actually saying yes. The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this potentially tricky process. Along the way, WHEN BUYERS SAY NO details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships. There's particular emphasis on how to establish the kind of rapport that ultimately leads to a successful close.
Author: Mindy Jensen
Publisher:
Published: 2020-10-15
Total Pages: 200
ISBN-13: 9780997584783
DOWNLOAD EBOOKAuthor: Grant Cardone
Publisher: Greenleaf Book Group
Published: 2011
Total Pages: 281
ISBN-13: 1608322904
DOWNLOAD EBOOKShows that knowing the principles of selling is a prerequisite for success of any kind, and explains how to put those principles to use. This title includes tools and techniques for mastering persuasion and closing the sale.
Author: Kathleen Peddicord
Publisher: John Wiley & Sons
Published: 2020-08-11
Total Pages: 246
ISBN-13: 1119696208
DOWNLOAD EBOOKBuy real estate overseas to earn cash flow to fund your dream retirement In Buying Real Estate Overseas For Cash Flow (And A Better Life): Get Started With As Little As $50,000, Kathleen Peddicord and Lief Simon explain how to incorporate an investment in foreign real estate into your portfolio for as little as $50,000. With a lifetime of experience on the subjects of living, retiring, and investing overseas, the authors delve deep into this complex topic. Simply put, this book is a practical guide to buying property overseas as a strategy for earning cash flow to fund your dream retirement. In the book, the authors cover topics as wide-ranging as: How to build the cash flow you need to fund the retirement you want 8 markets offering the best current cash-flow opportunities How to move money across borders in today’s post-FATCA world Plus: How to run the numbers to evaluate a potential cash-flow investment Buying Real Estate Overseas includes a breadth and depth of information on the world’s best markets for investing in real estate for cash flow. Its up-to-date information about this investment category puts to bed much of the outdated advice and guidance currently available in published materials. The authors identify several hot, new markets where currency valuations and market conditions make the purchase of real estate an extremely wise investment decision in today’s volatile investment climate.
Author: Michael Z. Stahl
Publisher: Silver Lake Publishing
Published: 2007
Total Pages: 270
ISBN-13: 1563437961
DOWNLOAD EBOOKThe follow-up to the well-reviewed Early to Rise, this is a book on money and life for recent grads--written by a recent grad. Many books give young people good advice, but often are condescending. Stahl is a peer, who gives readers the practical advice they need to avoid common mistakes involving credit and cash flow. But, more importantly, he makes the case that young people need to stop thinking like borrowers and take advantage of their important assets: energy and time. He reveals many practical ideas: * Got a good job? Great. Start a business on the side. * Going to college or grad school? Excellent. Look for freelance work you can do from your computer. * Just married? Congrats. Put your presents in the stock market instead of buying furniture for your apartment. Early adulthood is the best time to build various income streams, setting the groundwork for a lifetime of creating wealth that will give you any lifestyle you want. This book shows young people how to think in terms of creating income--rather than just borrowing and spending.
Author: Richard Clodfelter
Publisher: Bloomsbury Publishing USA
Published: 2015-03-05
Total Pages: 577
ISBN-13: 1628929634
DOWNLOAD EBOOKThis comprehensive book provides students with the skills and savvy needed to become successful buyers in any area of retail. With a simple and straightforward approach, Clodfelter presents step-by-step instructions for typical buying tasks, such as identifying and understanding potential customers, creating a six-month merchandising plan, and developing sales forecasts. With coverage of math concepts integrated throughout the text, this new edition contains up-to-date coverage of important retailing trends, including more coverage of international buying and sourcing, integration of product development concepts throughout, and more math practice problems in chapters. Updated Snapshot and Trendwatch features present current info and new case studies from the fashion industry.Ample activities-drawn from real-world merchandising and incorporating current trends-give students the opportunity to apply critical skills as they would in a professional environment. New to This Edition: ~STUDIO: Retail Buying Studio features online self-quizzes, flashcards, math practic problems and Excel spreadsheet activities that align with chapter "Spreadsheet Skills" activities ~Additional math practice problems in end of chapter activities ~More than 20% new photographs throughout the book ~30% new Snapshot and Trendwatch features and updated content in all cases ~Expanded coverage of buying in foreign markets ~Integrated content on product development throughout PLEASE NOTE: Purchasing or renting this ISBN does not include access to the STUDIO resources that accompany this text. To receive free access to the STUDIO content with new copies of this book, please refer to the book + STUDIO access card bundle ISBN 9781501395260. STUDIO Instant Access can also be purchased or rented separately on BloomsburyFashionCentral.com.
Author: Brian Signorelli
Publisher: John Wiley & Sons
Published: 2018-04-16
Total Pages: 289
ISBN-13: 1119473446
DOWNLOAD EBOOKChange the way you think about sales to sell more, and sell better. Over the past decade, Inbound Marketing has changed the way companies earn buyers’ trust and build their brands – through meaningful, helpful content. But with that change comes unprecedented access to information in a few quick keystrokes. Enter the age of the empowered buyer, one who no longer has to rely on a sales rep to research their challenges or learn more about how a company’s offering might fit their needs. Now, with more than 60% of purchasing decisions made in the absence of a sales rep, the role of the rep itself has been called into question. With no end in sight to this trend, sales professionals and the managers who lead them must transform both the way they think about selling and how they go about executing their sales playbook. Expert author and HubSpot Sales Director, Brian Signorelli has viewed the sales paradigm shift from the inside—his unique insights perfectly describe the steps sales professionals must take to meet the needs of the empowered customer. In this book, readers will learn: How inbound sales grew out of inbound marketing concepts and practices A step-by-step approach for sales professionals to become inbound sellers What it really means to be a frontline sales manager who leads a team of inbound sellers The role executive leadership plays in affecting an inbound sales transformation For front-line seller, sales manager, executives, and other sales professionals, Inbound Selling is the complete resource to help your business thrive in the age of the empowered buyer.
