High-Maintenance Employees

High-Maintenance Employees

Author: Katherine Graham Leviss

Publisher: Sourcebooks, Inc.

Published: 2005-11-01

Total Pages: 214

ISBN-13: 1402214863

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Every day, managers find themselves wondering what to do about Joe. That is, "Joe is a brilliant employee, a visionary. But no one can work with him because he's so unapproachable." What do they do? High-Maintenance Employees is the first book to give managers detailed guidance on how to get the best out of high-maintenance high-performers--visionary employees who are difficult to keep on track. Kathi Graham-Leviss has spent the last 20 years coaching companies on how to improve their results, and realized that the No. 1 problem facing companies was how to manage these essential employees. High-Maintenance Employees takes the reader on a step-by-step process that includes: --Identifying and appreciating high-maintenance high-performers --Understanding their behavior --Creating the best work environment --Rewarding and leading high-maintenance high-performers --Integrating them into teams By following these steps, managers will learn how to maximize their employees' performance, and thereby maximize their business.


Front-Line Workers in the Global Service Economy

Front-Line Workers in the Global Service Economy

Author: Giovanna Fullin

Publisher: Routledge

Published: 2021-06-17

Total Pages: 148

ISBN-13: 1000399176

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Walking around the commercial streets of New York, San Francisco, Milan, London, or Paris and looking at the succession of multinational chain stores’ windows, you can easily forget what country you are in. However, if you hear the small talk among the employees, you hear very different stories. In New York, a 30-year-old woman is worried because she does not know if she will work enough hours to make a living the following week—whereas, in Milan, a mother of the same age knows she will work 20 hours a week but is concerned about whether her contract will be renewed at the end of the following month. Following three years of fieldwork, which included 100 in-depth interviews with front-line retail workers and unionists in New York City and Milan, Front-Line Workers in the Global Service Economy investigates both the lived experiences of salespersons in the "fast fashion" industry—a retail sector made of large chains of stores selling fashion garments at low prices—and the possibilities of collective action and structured forms of resistance to these global trends. In the face of economic globalization and vigorous managerial efforts to minimize labor costs and to standardize the retail experience, mass fashion workers’ stories tell us how strong the pressure toward work devaluation in low-skilled service sectors can be, and how devastating its effects are on the workers themselves.


Engineering a Safer World

Engineering a Safer World

Author: Nancy G. Leveson

Publisher: MIT Press

Published: 2016-12-16

Total Pages: 555

ISBN-13: 0262533693

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A new approach to safety, based on systems thinking, that is more effective, less costly, and easier to use than current techniques. Engineering has experienced a technological revolution, but the basic engineering techniques applied in safety and reliability engineering, created in a simpler, analog world, have changed very little over the years. In this groundbreaking book, Nancy Leveson proposes a new approach to safety—more suited to today's complex, sociotechnical, software-intensive world—based on modern systems thinking and systems theory. Revisiting and updating ideas pioneered by 1950s aerospace engineers in their System Safety concept, and testing her new model extensively on real-world examples, Leveson has created a new approach to safety that is more effective, less expensive, and easier to use than current techniques. Arguing that traditional models of causality are inadequate, Leveson presents a new, extended model of causation (Systems-Theoretic Accident Model and Processes, or STAMP), then shows how the new model can be used to create techniques for system safety engineering, including accident analysis, hazard analysis, system design, safety in operations, and management of safety-critical systems. She applies the new techniques to real-world events including the friendly-fire loss of a U.S. Blackhawk helicopter in the first Gulf War; the Vioxx recall; the U.S. Navy SUBSAFE program; and the bacterial contamination of a public water supply in a Canadian town. Leveson's approach is relevant even beyond safety engineering, offering techniques for “reengineering” any large sociotechnical system to improve safety and manage risk.


How the World is Making Our Children Mad and What to Do About It

How the World is Making Our Children Mad and What to Do About It

Author: Louis Weinstock

Publisher: Sourcebooks, Inc.

Published: 2022-11-01

Total Pages: 176

ISBN-13: 1728279747

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A critical parenting book for helping children relieve their anxiety, stress, and fear through these turbulent times, whether your child is struggling with mental health issues already or you want to help them build their capacity to handle change and uncertainty. How can we raise children in a world that appears to have gone so wrong? We all want our children to grow up in a world where they feel safe, and where people are kind to each other and the planet. But when we hear about climate change, a mental health crisis, and war, it's hard not to worry about the future and how they will cope. Drawing on over 20 years of helping children and families, psychotherapist Louis Weinstock is here to help. Combining case studies, playful meditations, and simple exercises with life-changing insights from history, science, psychology, and anthropology, this is a parenting book like no other. Whether your child is struggling with mental health issues already, or you want to build their capacity to handle change and uncertainty, this book is a safe place to catch your breath and develop the skills to help your child through life's challenges. You will discover ways to find peace in the middle of chaos, bring deeper levels of love and healing to the troubled parts of your child (and yourself), and find hope when things feel hopeless. Most importantly, you will see that inside of you there is strength, wisdom, and beauty, and no matter what is going on in this mad world, you can guide your child toward a more beautiful tomorrow.


Weekly World News

Weekly World News

Author:

Publisher:

Published: 1989-07-25

Total Pages: 44

ISBN-13:

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Rooted in the creative success of over 30 years of supermarket tabloid publishing, the Weekly World News has been the world's only reliable news source since 1979. The online hub www.weeklyworldnews.com is a leading entertainment news site.


Managing Factory Maintenance

Managing Factory Maintenance

Author: Joel Levitt

Publisher: Industrial Press Inc.

Published: 2005

Total Pages: 326

ISBN-13: 9780831131890

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Tap into Joel Levitt's vast array of experience and learn how to improve almost any aspect of your maintenance organization (including your own abilities) This new edition of a classic first educates readers about the globalization of production and the changing of the guard of maintenance leadership, and then gives them real usable ideas to aid in these areas. Completely reorganized so that material is presented within the context of major sections, the second edition tells the story of maintenance management in factory settings. It provides coverage of potential problems and new opportunities, what bosses really want, specifics for improvement of maintenance and production, World Class Maintenance Management revisited and revised, quality improvement, complete coverage of current maintenance practices, processes, process aids, interfaces and strategies, as well as personal and personnel development strategies. Contains a specialized glossary so users can more easily understand the specialized language of factory maintenance. Provides specific "how-to" tips and concrete techniques and examples for continuous improvement. Updates the 20 steps to world class maintenance to include the 6 areas of focus for world class maintenance. Includes a completely updated maintenance evaluation questionnaire that reflects new techniques and technologies. Breaks down and explains the three-team approach to maintenance work. Offers new sections on: managing shutdowns, craft training, and communications. Contains major revisions to the RCM discussion and includes a new discussion about PMO.


Extraordinary Jobs in the Service Sector

Extraordinary Jobs in the Service Sector

Author: Alecia T. Devantier

Publisher: Infobase Publishing

Published: 2006

Total Pages: 161

ISBN-13: 1438111789

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Ever wonder who wrangles the animals during a movie shoot? What it takes to be a brewmaster? How that play-by-play announcer got his job? What it is like to be a secret shopper? The new.


The Modern Theory of the Toyota Production System

The Modern Theory of the Toyota Production System

Author: Phillip Marksberry

Publisher: CRC Press

Published: 2012-11-27

Total Pages: 423

ISBN-13: 1466556757

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Numerous books have been written about Toyota's approach to workplace improvement; however, most describe Toyota's practices as case studies or stories. Designed to aid in the implementation of Lean manufacturing, The Modern Theory of the Toyota Production System: A Systems Inquiry of the Worlds Most Emulated and Profitable Management System expla