"Following a flawed CIA mission, Vicki Boyd leaves the CIA to begin a new life in a new town assisting an elderly woman. But when she arrives, she finds Laurel Maguire has suffered a stroke and her nephew has arrived from Ireland to take care of her. Vicki quickly falls in love with the charming Dylan Maguire, but all is not what it seems to be at Aunt Laurel's house. And when the CIA arrive to recruit Vicki for one last mission, she finds her CIA past and her new future are about to collide... in murder"--Page 4 of cover.
Learn to unblock your energy pathways and balance your chakras in order to awaken your true potential. The chakras are the seven centers through which energy flows in the human body. Gain an understanding of each of the chakras and their associated colors, emotions, and physical actions. Discover practical techniques for healing and unblocking the chakras, and find out how the chakras can work in tandem with aura reading, crystal healing and aromatherapy. Perfect for those working with the chakras at beginner and intermediate level, The Key to the Chakras provides an overview of the seven chakras and includes interactive lessons, meditations and exercises that will teach you to find balance and inner calm.
Following a flawed CIA mission, Vicki Boyd leaves the CIA to begin a new life in a new town assisting an elderly woman. But when she arrives, she finds Laurel Maguire has suffered a stroke and her nephew has arrived from Ireland to take care of her. Vicki quickly falls in love with the charming Dylan Maguire, but all is not what it seems to be at Aunt Laurel's house. And when the CIA arrive to recruit Vicki for one last mission, she finds her CIA past and her new future are about to collide... In murder. Vicki's Key placed as one of five finalists in both the 2012 International Book Awards and the 2012 USA Best Book Awards (mystery).
From bestselling author Yolanda Joe comes a new mystery in her sharply witty series featuring straight-talking, crime-busting TV reporter Georgia Barnett. When Georgia is held up in the middle of a bank robbery, she strikes a deal with the gunman: in exchange for televising his appeals to the public for information about his missing daughter, Georgia will walk free...but the gunman holds her assistant as collateral. Caught between trigger-happy policemen and a bomb-wielding father, she turns for help to three ageing cameramen - the 'video cowboys'.
"This is a lovely little book that could and should have a big impact...Let’s all get rebugging right away!"—Hugh Fearnley-Whittingstall Meet the intelligent insects, marvelous minibeasts, and inspirational invertebrates that help shape our planet—and discover how you can help them help us by rebugging your attitude today! Remember when there were bugs on your windshield? Ever wonder where they went? We need to act now if we are to help the insects survive. Robin Wall Kimmerer, David Attenborough, and Elizabeth Kolbert are but a few voices championing the rewilding of our world. Rebugging the Planet explains how we are headed toward “insectageddon” with a rate of insect extinction eight times faster than that of mammals or birds, and gives us crucial information to help all those essential creepy-crawlies flourish once more. Author Vicki Hird passionately demonstrates how insects and invertebrates are the cornerstone of our global ecosystem. They pollinate plants, feed birds, support and defend our food crops, and clean our water systems. They are also beautiful, inventive, and economically invaluable—bees, for example, contribute an estimated $235 to $577 billion to the US economy annually, according to Forbes. Rebugging the Planet shows us small changes we can make to have a big impact on our littlest allies: Learn how to rewild parks, schools, sidewalks, roadsides, and other green spaces. Leave your garden to grow a little wild and plant weedkiller-free, wildlife-friendly plants. Take your kids on a minibeast treasure hunt and learn how to build bug palaces. Make bug-friendly choices with your food and support good farming practices Begin to understand how reducing inequality and poverty will help nature and wildlife too—it’s all connected. So do your part and start rebugging today! The bees, ants, earthworms, butterflies, beetles, grasshoppers, ladybugs, snails, and slugs will thank you—and our planet will thank you too.
Rehearse for life in clinical practice with this easy-to-use andunique series, which combines cases drawn from real-lifeexperiences with a refreshing approach to presentations as youwould see them in day-to-day situations. Get the most from clinical practice, with ClinicalCases Uncovered Psychiatry is one of the most interesting and challenging areasof study in medicine and Clinical Cases Uncovered is yourguide through. With presentations ranging from psychosis to memory loss andfrom insomnia to self-harm, you tackle each problem as it arises ineveryday settings. Tips and key features are highlighted throughoutso you can refer back to each case for exam revision and well intoyour career. For further information, visitwww.clinicalcasesuncovered.com
Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees. Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice. Although Ferguson's, the store where Kelsey works, certainly isn't known for service excellence, Kelsey believes she can make a positive difference. She quickly learns that culture change isn't easy--and that her role as a frontline employee is more significant than she ever could have imagined. In characteristic Blanchard style, Legendary Service: The Key Is to Care is a quick and entertaining read for people at all organizational levels in every industry. When applied, its lessons will have a profound impact on the service experience your customers will receive. Whether a CEO or a part-time employee, every person can make a difference--and customer service is everyone's job. PRAISE FOR LEGENDARY SERVICE: "Read this book and establish a service culture in your organization." -- Horst Schulze, Chairman/CEO, Capella Hotel Group "Legendary Service has great learnings for people at all organizational levels: for executives and managers, the value of a service culture; and for frontline staff, the reality that they are the face of the company and can make a difference. Legendary service--it's everyone, always." -- Mark King, CEO and President, TaylorMade Golf "Everything I know about service I learned from my career at Hilton Hotels, Marriott International, The Walt Disney Company, and Ken Blanchard. The One Minute Manager dramatically changed my thinking 32 years ago. Legendary Service will teach the next generation how to deliver sensational service. Buy it, study it, implement it." -- Lee Cockerell, Executive Vice President, Walt Disney World (Retired & Inspired), and author of Creating Magic and The Customer Rules "Kathy Cuff and Vicki Halsey have created a fantastic customer service model called ICARE. When you add their voices to that of the master storyteller Ken Blanchard, you have a masterpiece entitled Legendary Service. It is a must-read for everyone who, like me, has a passion for service." -- Colleen Barrett, President Emeritus, Southwest Airlines, and coauthor of Lead with LUV "Ken Blanchard has done it again and delivered the right book at the right time. Legendary Service provides the essentials of hospitality and servant leadership in a way that everyone can adopt--right now--today!" -- John Caparella, President and COO, The Venetian, The Palazzo, and Sands Expo "Ken, Kathy, and Vicki show us how to change everyday service events into memorable experiences. Their book is a must-read for anyone unwilling to accept mediocrity." -- Leonardo Inghilleri, coauthor of Exceptional Service, Exceptional Profit
As another prophecy is fulfilled in Jerusalem, Judd and Lionel are startled by what they find. On their way back to Illinois, they encounter a detour and end up as witnesses to one of the most terrifying events of the Tribulation. After running for their lives, the Young Trib Force find a new hiding place in Wisconsin, where Vicki and the others watch the frightening events unfold in Israel. As the world prepares to take the Mark of Nicolae Carpathia, the Young Trib Force members try to convince people of the consequences. The events in Unmasked parallel those that occur in the bestselling book The Indwelling.
The Blood Books are now available in "Blood Ties" TV tie-in editions. View our TV tie-in feature page here here. Vicki Nelson has received the call that no daughter ever wants to receive—that her mother has died. Marjory Nelson’s coworkers at the Queen’s University Life Science Department told her that she suffered a heart attack, and that they’d be waiting for Vicki to arrive in Kingston to make the funeral arrangements. But what begins as a personal tragedy turns into the most terrifying case of Vicki’s career, when her mother’s body disappears mysteriously from the funeral home. Someone at the University is determined to learn the secret of life after death…and they’ve decided to make Vicki’s mother part of their horrifying experiments.
