Trust, Trust Violations and Trust Repair in Negotiations
Author: Bryan W.K. Tang
Publisher:
Published: 2007
Total Pages: 344
ISBN-13:
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The Handbook of Conflict Resolution
Author: Morton Deutsch
Publisher: John Wiley & Sons
Published: 2006-09-18
Total Pages: 959
ISBN-13: 0787986666
DOWNLOAD EBOOKThe Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
Trust Repair
Author: Wendy Fraser Ph.D.
Publisher: Archway Publishing
Published: 2019-07-23
Total Pages: 281
ISBN-13: 1480871079
DOWNLOAD EBOOKTrust Repair: It IS Possible! Are you a part of a group that is stuck? Eye rolling, finger pointing, rude comments, and uneasy silence are noticeable signs that a group is suffering from unresolved broken trust. If you have had enough and are ready to leave the drama behind, then this book is for you. Or, are you part of a well-functioning team and want it to stay that way? Strong relationships within groups engender resilient individuals who can empathically and creatively handle setbacks and swiftly course-correct. If you want to ensure your team continues operating at its best, then this book is also for you. Trust Repair presents a research-based model and behaviors that support healthy relationships. It offers wise strategies, easy-to-use tools, and is a fresh approach to seemingly strengthen trust. This book will empower you to: - Understand trust behaviors. - Diagnose specific barriers to trust. - Reference a model to repair trust. - Quickly access assessments and tools for immediate use to get your group back on track and keep you on the path to success! Ever ask: Is it possible to repair trust? Based on experience and research contained in this book, the answer is yes! If you are ready for change, you are invited to begin the journey today toward trust repair—it is possible! Comments about the book: “Readers will be drawn to Dr. Fraser’s relatable stories and simply-stated text. Her extensive research and experience shine through in an understandable process for repairing trust not only in the workplace, but also in personal relationships. Teams will find the many tools and exercises pragmatic for working through their trust issues.” —Mary Beth Colón, Senior Business Systems Analyst (Ret), Bank of New York Mellon “Wendy Fraser speaks the truth about trust—how we lose it, but more importantly how to recover it and build even stronger bonds among our teams. Her common-sense approach to improving trust is helping us create the organizational culture we all wished for, but thought was impossible to achieve. Wendy planted hope in our hearts and showed us the path to reach our goals!” —Larisa Benson, Chief Systems Convener of the Government Performance Consortium
Handbook of Research on Negotiation
Author: Mara Olekalns
Publisher: Edward Elgar Publishing
Published: 2013-01-01
Total Pages: 561
ISBN-13: 1781005907
DOWNLOAD EBOOKThis Handbook combines a review of negotiation research with state-of-the-art commentary on the future of negotiation theory and research. Leading international scholars give insight into both the factors known to shape negotiation and the questions that we need to answer as we strive to deepen our understanding of the negotiation process. This Handbook provides analyses of the negotiation process from four distinct perspectives: negotiators' cognition and emotion, social processes and social inferences, communication processes, and complex negotiations, covering trade, peace, environment, and crisis negotiations. Providing an introduction to key topics in negotiation, written by leading researchers in the field, the book will prove insightful for undergraduate students. It also incorporates an excellent summary of past research as well as highlights new directions negotiation research might take which will be valuable for postgraduate students and academics wishing to expand their knowledge on the subject.
Building Trust and Constructive Conflict Management in Organizations
Author: Patricia Elgoibar
Publisher: Springer
Published: 2016-06-24
Total Pages: 243
ISBN-13: 3319314750
DOWNLOAD EBOOKThis book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
How Trust Works
Author: Dr. Peter H. Kim, PhD
Publisher: Flatiron Books
Published: 2023-08-15
Total Pages: 238
ISBN-13: 1250838169
DOWNLOAD EBOOKFrom the world's leading expert on trust repair, a guide to understanding the most essential foundation of our relationships and communities. When our trust is broken, and when our own trustworthiness is called into question, many of us are left wondering what to do. We barely know how trust works. How could we possibly repair it? Dr. Peter H. Kim, the world’s leading expert in the rapidly growing field of trust repair, has conducted over two decades of groundbreaking research to answer that question. In How Trust Works, he draws on this research and the work of other social scientists to reveal the surprising truths about how relationships are built, how they are broken, and how they are repaired. Dr. Kim’s work shows how we are often more trusting than we think and how easily our trust in others can be distorted. He illustrates these insights with accounts of some of the most striking and well-known trust violations that have occurred in modern times and unveils the crucial secrets behind when and why our attempts to repair trust are effective, and which breaches of confidence are just too deep. How Trust Works transforms our understanding of our deepest bonds, giving us the tools to build strong and supportive relationships on every level. With our families, coworkers, and friends. With the groups, organizations, and institutions that touch our lives. And even with societies and nations.
Negotiation Excellence: Successful Deal Making (2nd Edition)
Author: Michael Benoliel
Publisher: World Scientific
Published: 2014-09-16
Total Pages: 534
ISBN-13: 9814556963
DOWNLOAD EBOOKNegotiation Excellence: Successful Deal Making is written by leading negotiation experts from top-rated universities in the US and in Asia and its objective is to introduce readers to the theory and best practices of effective negotiation. The book includes chapters ranging from: preparing and planning for successful negotiations; building relationships and establishing trust between negotiators; negotiating creatively to create mutual value and win-win situations; understanding and dealing with negotiators from different cultures; to managing ethical dilemmas.In addition to emphasizing the link between theory and practice, the book includes deal examples such as: Renault-Nissan alliance; mega-merger between Arcelor and Mittal Steel; Kraft Foods' acquisition of Cadbury PLC, Walt Disney Company's negotiation with the Hong Kong government; and Komatsu, a Japanese firm's negotiation with Dresser, an American firm.Following the success of the first edition, the second edition re-emphasizes the spirit of linking theory to practice with two new chapters on emotions in negotiation and the Indian negotiation style.
Organizational Trust
Author: Roderick Moreland Kramer
Publisher: Oxford University Press, USA
Published: 2006
Total Pages: 498
ISBN-13: 0199288496
DOWNLOAD EBOOKOrganizational Trust is a subject which has over the past decade become of increasing importance to organizational theory and research. The book examines what trust is, how it is developed and maintained, its underpinnings, manifestations, and its fragility, through a presentation and discussion of key readings.
The Psychology of Negotiations in the 21st Century Workplace
Author: Barry Goldman
Publisher: Routledge
Published: 2012
Total Pages: 590
ISBN-13: 0415871158
DOWNLOAD EBOOKThe "litigation explosion" in the 21st century workplace means increasing costs and risks of lawsuits. Negotiation appears the attractive alternative to litigation. This new volume, with contributions from experts in psychology, management, and other disciplines, bridges the gap between management and negotiation research. Managers, students, and researchers interested in the field of negotiation will find this new book in SIOP’s Organizational Frontiers series of interest.
Handbook of Advances in Trust Research
Author: Reinhard Bachmann
Publisher: Edward Elgar Publishing
Published: 2013-09-30
Total Pages: 336
ISBN-13: 0857931385
DOWNLOAD EBOOKThe Handbook of Advances in Trust Research represents new and important developments in trust research. The contributors are all prominent and highly respected experts in the field. They provide a contemporary overview of the most crucial issues in cur
