Trust Repair
Trust Repair

Author: Wendy Fraser Ph.D.

Publisher: Archway Publishing

Published: 2019-07-23

Total Pages: 265

ISBN-13: 1480871079

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Trust Repair: It IS Possible! Are you a part of a group that is stuck? Eye rolling, finger pointing, rude comments, and uneasy silence are noticeable signs that a group is suffering from unresolved broken trust. If you have had enough and are ready to leave the drama behind, then this book is for you. Or, are you part of a well-functioning team and want it to stay that way? Strong relationships within groups engender resilient individuals who can empathically and creatively handle setbacks and swiftly course-correct. If you want to ensure your team continues operating at its best, then this book is also for you. Trust Repair presents a research-based model and behaviors that support healthy relationships. It offers wise strategies, easy-to-use tools, and is a fresh approach to seemingly strengthen trust. This book will empower you to: - Understand trust behaviors. - Diagnose specific barriers to trust. - Reference a model to repair trust. - Quickly access assessments and tools for immediate use to get your group back on track and keep you on the path to success! Ever ask: Is it possible to repair trust? Based on experience and research contained in this book, the answer is yes! If you are ready for change, you are invited to begin the journey today toward trust repair—it is possible! Comments about the book: “Readers will be drawn to Dr. Fraser’s relatable stories and simply-stated text. Her extensive research and experience shine through in an understandable process for repairing trust not only in the workplace, but also in personal relationships. Teams will find the many tools and exercises pragmatic for working through their trust issues.” —Mary Beth Colón, Senior Business Systems Analyst (Ret), Bank of New York Mellon “Wendy Fraser speaks the truth about trust—how we lose it, but more importantly how to recover it and build even stronger bonds among our teams. Her common-sense approach to improving trust is helping us create the organizational culture we all wished for, but thought was impossible to achieve. Wendy planted hope in our hearts and showed us the path to reach our goals!” —Larisa Benson, Chief Systems Convener of the Government Performance Consortium

Trust Repair
Trust Repair

Author: Wendy Fraser Ph. D.

Publisher:

Published: 2019-07-23

Total Pages: 272

ISBN-13: 9781480871090

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Are you part of a well-functioning team and want it to stay that way? Strong relationships within groups engender resilient individuals who can empathically and creatively handle setbacks and swiftly course-correct. If you want to ensure your team continues operating at its best, then this book is also for you. Trust Repair presents a research-based model and behaviors that support healthy relationships. It offers wise strategies, easy-to-use tools, and is a fresh approach to seemingly unmanageable trust issues. Wendy Fraser speaks the truth about trust - how we lose it, but more importantly how to recover it and build even stronger bonds among our teams. Her common-sense approach to improving trust is helping us create the organizational culture we all wished for, but thought was impossible to achieve. Wendy planted hope in our hearts and showed us the path to reach our goals! --Larisa Benson, Chief Systems Convener of the Government Joy Network --Government Performance Consortium This work is so timely! Our society, particularly the current political climate, is so polarized that everyone should read this book and make a commitment to engage in strengthening trust and repairing relationships. Thank you for providing such a great framework for us! --Karen Schoessel, Independent Consultant I always thought "trust repair" was just another way of saying "forgive and forget," but we don't ever really forget. This book gave me specific steps to take in actually repairing damaged relationships. My work relationships were not an issue for me, but my personal ones were. This book can save lives! --Karen Ordos, Away With Words

The Handbook of Conflict Resolution
The Handbook of Conflict Resolution

Author: Morton Deutsch

Publisher: John Wiley & Sons

Published: 2006-09-18

Total Pages: 959

ISBN-13: 0787986666

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The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.

Rebuilding Trust in the Workplace
Rebuilding Trust in the Workplace

Author: Dennis S. Reina

Publisher: Berrett-Koehler Publishers

Published: 2010-10-03

Total Pages: 232

ISBN-13: 1605099449

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An expert guide to resolving coworker conflicts and healing hurt feelings and resentments, to create a more productive—and pleasant—environment. Are you feeling less engaged, less committed, and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers’ interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships. Small but hurtful situations accumulate over time into the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. Everyone has experienced gossiping, missed deadlines, someone taking credit for other people’s work, or “little white lies.” You may have been hurt. You may have realized that you inadvertently let others down. Or you may be wondering how to help others reeling from broken trust. No matter your vantage point, this new book from two award-winning authors and consultants to top-tier organizations offers a proven seven-step process to heal pain and rebuild trust. This compassionate, practical approach helps you reframe the experience, take responsibility, forgive, let go, and move on. You can feel motivated to go to work again—and safe to be more fully who you are, giving your organization your best thinking, highest intention, risk-taking, and creativity. And in a place of self-discovery, self-trust, and authenticity, you can connect more fully with others in your personal life as well. While there have been many books on recovering from betrayal in personal relationships, this is the first to focus specifically on the workplace—and the first to give equal weight to what to do when you have hurt others. “Rebuilding trust is a job you cannot ignore if you want a thriving workplace. Don’t miss this book.” —John Kador, author of Effective Apology

What Makes Love Last?
What Makes Love Last?

Author: John Gottman

Publisher: Simon and Schuster

Published: 2013-09-10

Total Pages: 304

ISBN-13: 1451608489

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"One of the foremost relationship experts at work today offers creative insight on building trust and avoiding betrayal, helping readers to decode the mysteries of healthy love and relationships"--

Trust, Institutions and Managing Entrepreneurial Relationships in Africa
Trust, Institutions and Managing Entrepreneurial Relationships in Africa

Author: Isaac Oduro Amoako

Publisher: Springer

Published: 2018-11-27

Total Pages: 295

ISBN-13: 3319983954

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This book highlights the importance of understanding how trust and indigenous African cultural institutions enhance the development of entrepreneurial networks and relationships in Africa. Drawing on institutional theories, the author re-examines the way that entrepreneurial behaviour can be shaped, with a focus on trust, networks and the development of relationships. Analysing a combination of existing literature and empirical data from 50 internationally trading SMEs in Africa, this book reflects the growing interests of entrepreneurs, investors and corporate executives to develop trust and relationships with customers in order to invest and grow. By addressing the need for a greater understanding of how social and cultural institutions in Africa affect the continent’s economy, this book not only offers theoretical frameworks, but also future implications for practice and policy, and will provide essential reading for those studying emerging markets and globalisation, African business, and entrepreneurship more generally.

Trust Management
Trust Management

Author: Adam Jabłoński

Publisher: MDPI

Published: 2019-07-16

Total Pages: 396

ISBN-13: 3039212338

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element of relationships between entities, but, above all, it positively influences the building of an organization's intellectual capital. This capital can be defined in different ways, but its definition always references elements that determine the potential of sustainable organizations, often in human, social, relational, organizational, and innovation dimensions. Trust is increasingly becoming the key determinant of this capital (Kożuch, Lenart-Gansiniec, 2017). Trust also has a number of different definitions. However, the basis of many of these definitions is the building of relationships focused on developing some kind of individual or inter-organizational link. Organizational trust is a complicated concept, and it is the basis of all organized activities performed by people in the organization, largely because trust is needed to develop relationships with integrity and commitment. Thus, it is interesting to study the relationship between trust and the building of the intellectual capital of sustainable organizations. Indeed, intellectual capital plays a special role here. It is a guide and a platform for achieving not only a competitive advantage for the sustainable organization, but also a source of value creation in the short and long term. Thus, this strategic hybrid, composed of a business model, strategy, and business processes, is favorable to the development of intellectual capital (Jabłoński 2017). Trust is an element that ties this capital to relationships in business. Moreover, it has an integrated character (R.C. Mayer, J. H. Davis, F. D. Schoorman 1995). Assuming that, nowadays, the network paradigm is becoming increasingly important, it is worth asking how the mechanism of building trust-based intellectual capital in a sustainable organization functions as its key asset in the network environment.

Understanding Trust in Organizations
Understanding Trust in Organizations

Author: Nicole Gillespie

Publisher: Routledge

Published: 2021-05-11

Total Pages: 257

ISBN-13: 0429829914

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Understanding Trust in Organizations: A Multilevel Perspective examines trust within organizations from a multilevel perspective, bringing together internationally renowned trust scholars to advance our understanding of how trust is affected by both macro and micro forces, such as those operating at the societal, institutional, network, organizational, team, and individual levels. Understanding Trust in Organizations synthesizes and promotes new scholarly work examining the emergence and embeddedness of multilevel trust within organizations. It provides a much-needed integration and novel conceptual advances regarding the dynamic interplay between micro and macro levels that influence trust. This volume brings new insights into how trust in groups, networks, and organizations forms, and why employees can differ in their trust in leaders and teams. Providing rich and nuanced insights into how to develop, maintain, and restore trust in the workplace, Understanding Trust in Organizations is a critical resource for scholars, graduate students, and researchers of industrial and organizational psychology, as well as practitioners in fields such as human resource management and strategic management. Chapter 8 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

Trust and Market Institutions in Africa
Trust and Market Institutions in Africa

Author: Kingsley Obi Omeihe

Publisher: Springer Nature

Published: 2023-04-08

Total Pages: 180

ISBN-13: 3031062167

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This book places special focus on the importance of trust building, particularly in economies where formal legal arrangements are lacking. Taking the case of Africa, the author provides a framework of how indigenous institutions specify and define the rules, thereby allowing entrepreneurship to thrive. In particular, the book delves into the distinct evidence of institutional rivalry within Africa where competing institutions co-exist, leading to the emergence of dominant hybrid institutional forms. By placing enforcements at the heart of the issue, the author makes a convincing case for trust in a range of indigenous institutional arrangements. Based on an investigation of entrepreneurs operating across West Africa, the book explores how indigenous arrangements are sufficient in enforcing credible commitments to agreements. In the process, the author argues that trust is essential in stimulating entrepreneurial incentives in Africa. The book brings the real-world situation of local actors in live situations that almost every African entrepreneur can identify with. In a bold new step, the book attempts to show how African entrepreneurs have been able to respond to the specific socio-economic challenges of their environment and raises questions about the role of alternative indigenous institutions. For those interested in African studies, the book’s chapters and readings capture fresh insights and renewed enthusiasm for African entrepreneurship.