Author: Benjamin H. Cottrell

Publisher:

Published: 1985

Total Pages: 66

ISBN-13:

A nationwide survey of transit operators indicated that absenteeism among transit operators is a significant problem and that the associated costs are substantial. The objective of the research reported here was to determine the scope of operator absenteeism in Virginia and to recommend strategies to improve attendance. Information on the causes of absenteeism and attendance improvement programs was obtained through a literature review and telephone requests to selected transit systems. A questionnaire survey was conducted of transit systems in Virginia to obtain information on their experience with absenteeism and attendance improvement programs. The report presents a general plan for improving attendance that includes a comprehensive approach to examining absenteeism and model components of an attendance improvement program.