The Call Center Dictionary

The Call Center Dictionary

Author: Madeline Bodin

Publisher: CRC Press

Published: 2002-01-03

Total Pages: 234

ISBN-13: 1040160662

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Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.


Network Dictionary

Network Dictionary

Author: Javvin Www Networkdictionary Com

Publisher: Javvin Technologies Inc.

Published: 2007

Total Pages: 559

ISBN-13: 1602670005

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Whether the reader is the biggest technology geek or simply a computer enthusiast, this integral reference tool can shed light on the terms that'll pop up daily in the communications industry. (Computer Books - Communications/Networking).


Oxford English Dictionary

Oxford English Dictionary

Author: John A. Simpson

Publisher: Oxford University Press

Published: 2002-04-18

Total Pages:

ISBN-13: 9780195218893

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The Oxford English Dictionary is the internationally recognized authority on the evolution of the English language from 1150 to the present day. The Dictionary defines over 500,000 words, making it an unsurpassed guide to the meaning, pronunciation, and history of the English language. This new upgrade version of The Oxford English Dictionary Second Edition on CD-ROM offers unparalleled access to the world's most important reference work for the English language. The text of this version has been augmented with the inclusion of the Oxford English Dictionary Additions Series (Volumes 1-3), published in 1993 and 1997, the Bibliography to the Second Edition, and other ancillary material. System requirements: PC with minimum 200 MHz Pentium-class processor; 32 MB RAM (64 MB recommended); 16-speed CD-ROM drive (32-speed recommended); Windows 95, 98, Me, NT, 200, or XP (Local administrator rights are required to install and open the OED for the first time on a PC running Windows NT 4 and to install and run the OED on Windows 2000 and XP); 1.1 GB hard disk space to run the OED from the CD-ROM and 1.7 GB to install the CD-ROM to the hard disk: SVGA monitor: 800 x 600 pixels: 16-bit (64k, high color) setting recommended. Please note: for the upgrade, installation requires the use of the OED CD-ROM v2.0.


The Dictionary of Maritime

The Dictionary of Maritime

Author: Utku Taşova

Publisher: Entropol

Published: 2023-11-03

Total Pages: 689

ISBN-13:

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Your Compass to Maritime Mastery As boundless as the oceans, the field of maritime studies has charted the course of human civilization for centuries. It's an ever-evolving realm where the waves of change constantly reshape the contours of knowledge. In this expansive sea of understanding, having a reliable compass is indispensable. The Dictionary of Maritime, with its compendium of 4,645 meticulously curated entries, aims to be that navigational aid guiding enthusiasts, professionals, and scholars alike through the complex waters of maritime terminology. Our journey begins at the shores of basic nautical terms, ventures through the straits of maritime law, navigates the currents of naval architecture, and explores the depths of oceanography. Each entry within this dictionary is akin to a nautical star, guiding readers through the dense fog of maritime jargon towards the clarity of comprehension. The Dictionary of Maritime is far more than a mere collection of definitions; it's a lighthouse illuminating the path for those sailing the tumultuous seas of maritime studies. Whether you are a seasoned mariner, a maritime law scholar, a naval architect, or an oceanography student, this dictionary is designed to bridge the gap between the arcane and the understood, between obscurity and clarity. This book is not merely a passive repository of maritime terms but an active engagement with the rich tapestry of maritime knowledge. Each term, each phrase is a portal into a vast world that has shaped, and continues to shape, the course of human history. The terms encapsulated within these pages are buoy markers on your journey through the expansive waters of maritime understanding. Our endeavor is to foster a shared lexicon, a common ground of understanding that can enhance communication, collaboration, and comprehension across the myriad sectors within the maritime domain. By doing so, we aspire to contribute to the safety, efficiency, and evolution of the maritime world. As you delve into the pages of The Dictionary of Maritime, you are embarking on a voyage of discovery. Each term you encounter is a nautical mile on your journey towards a deeper understanding of the world that lies beyond the horizon. We invite you to hoist the sails of curiosity and let the winds of knowledge guide you through the enlightening pages of The Dictionary of Maritime. May your quest for understanding be as boundless as the oceans and may your exploration through these entries chart a course towards a lifetime of learning in the maritime realm.


Lewis' Dictionary of Occupational and Environmental Safety and Health

Lewis' Dictionary of Occupational and Environmental Safety and Health

Author: Jeffrey Wayne Vincoli

Publisher: CRC Press

Published: 2019-09-17

Total Pages: 1766

ISBN-13: 0429525257

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With definitions from areas such as toxicology, industrial hygiene, environmental compliance, environmental engineering, and occupational medicine the Lewis Dictionary of Occupational and Environmental Safety and Health contains THE MOST definitions for the words, related phrases, and terms encountered in these fields. It also includes a comprehens