Have you ever noticed how many products appear to be designed by someone who has never used a product of that kind before? Nearly everyone has encountered websites, software apps, cars, appliances, and other products that made them wonder what the designers were thinking. The Thoughtless Design of Everyday Things presents more than 150 examples of products that violate nine fundamental design principles, along with suggestions for improving many of the flawed user interfaces and other design problems. These examples of thoughtless design reveal 70 specific lessons that designers ought to heed as they craft the user experience. This book describes numerous specific practices for enhancing product usability through usage-centered design strategies. You'll also see more than 40 products that exhibit particularly thoughtful designs, the kinds of products that surprise and delight users. Whether you're a designer, a product development manager, or a thoughtful and curious consumer, you'll find The Thoughtless Design of Everyday Things engaging, informative, and insightful.
A look at how people intuitively adapt, exploit and react to things in their environment. Some of these actions are instinctive, others are the product of habit or social learning. 'Thoughtless Acts?' is design firm IDEO's introduction to observation-based practice: the way design can be inspired by such everyday interactions with the world.
Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious—even liberating—book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how—and why—some products satisfy customers while others only frustrate them.
One of the world's great designers shares his vision of "the fundamental principles of great and meaningful design", that's "even more relevant today than it was when first published" (Tim Brown, CEO, IDEO). Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. The Design of Everyday Things is a powerful primer on how -- and why -- some products satisfy customers while others only frustrate them.
The daily lives of ordinary people are replete with objects, common things used in commonplace settings. These objects are our constant companions in life. As such, writes Soetsu Yanagi, they should be made with care and built to last, treated with respect and even affection. They should be natural and simple, sturdy and safe - the aesthetic result of wholeheartedly fulfilling utilitarian needs. They should, in short, be things of beauty. In an age of feeble and ugly machine-made things, these essays call for us to deepen and transform our relationship with the objects that surround us. Inspired by the work of the simple, humble craftsmen Yanagi encountered during his lifelong travels through Japan and Korea, they are an earnest defence of modest, honest, handcrafted things - from traditional teacups to jars to cloth and paper. Objects like these exemplify the enduring appeal of simplicity and function: the beauty of everyday things.
Social networks and online communities are reshaping the way people communicate, both in their personal and professional lives. What makes some succeed and others fail? What draws a user in? What makes them join? What keeps them coming back? Entrepreneurs and businesses are turning to user experience practitioners to figure this out. Though they are well-equipped to evaluate and create a variety of interfaces, social networks require a different set of design principles and ways of thinking about the user in order to be successful. Design to Thrive presents tried and tested design methodologies, based on the author’s decades of research, to ensure successful and sustainable online communities -- whether a wiki for employees to share procedures and best practices or for the next Facebook. The book describes four criteria, called "RIBS," which are necessary to the design of a successful and sustainable online community. These concepts provide designers with the tools they need to generate informed creative and productive design ideas, to think proactively about the communities they are building or maintaining, and to design communities that encourage users to actively contribute. Provides essential tools to create thriving social networks, helping designers to avoid common pitfalls, avoid costly mistakes, and to ensure that communities meet client needs Contains real world stories from popular, well known communities to illustrate how the concepts work Features a companion online network that employs the techniques outlined in the boo
Zero in on key project-initiation tasks—and build a solid foundation for successful software development. In this concise guide, critically-acclaimed author Karl E. Wiegers fills a void in project management literature by focusing on the activities that are essential—but often overlooked—for launching any project. Drawing on his extensive experience, Karl shares lessons learned, proven practices, and tools for getting your project off to the right start—and steering it to ultimate success. Lay a foundation for project success—discover how to: Effectively charter a project Define meaningful criteria for project success and product releases Negotiate achievable commitments for project teams and stakeholders Identify and document potential barriers to success—and manage project risks Apply the Wideband Delphi method for more accurate estimation Measure project performance and avoid common metrics traps Systematically apply lessons learned to future projects Companion Web site includes: Worksheets from inside the book Project document templates Resources for project initiation and process improvement
Killing a bird with his slingshot as a boy, William Bellman grows up a wealthy family man unaware of how his act of childhood cruelty will have terrible consequences until a wrenching tragedy compels him to enter into a macabre bargain with a stranger in black.
Accelerate Your Pursuit of Software Excellence by Learning from Others' Hard-Won Experience "Karl is one of the most thoughtful software people I know. He has reflected deeply on the software development irritants he has encountered over his career, and this book contains 60 of his most valuable responses." -- From the Foreword by Steve McConnell, Construx Software and author of Code Complete "Wouldn't it be great to gain a lifetime's experience without having to pay for the inevitable errors of your own experience? Karl Wiegers is well versed in the best techniques of business analysis, software engineering, and project management. You'll gain concise but important insights into how to recover from setbacks as well as how to avoid them in the first place." --Meilir Page-Jones, Senior Business Analyst, Wayland Systems Inc. Experience is a powerful teacher, but it's also slow and painful. You can't afford to make every mistake yourself! Software Development Pearls helps you improve faster and bypass much of the pain by learning from others who already climbed the learning curves. Drawing on 25+ years helping software teams succeed, Karl Wiegers has crystallized 60 concise, practical lessons for all your projects, regardless of your role, industry, technology, or methodology. Wiegers's insights and specific recommendations cover six crucial elements of success: requirements, design, project management, culture and teamwork, quality, and process improvement. For each, Wiegers offers First Steps for reflecting on your own experiences before you start; detailed Lessons with core insights, real case studies, and actionable solutions; and Next Steps for planning adoption in your project, team, or organization. This is knowledge you weren't taught in college or boot camp. It can boost your performance as a developer, business analyst, quality professional, or manager. Clarify requirements to gain a shared vision and understanding of your real problem Create robust designs that implement the right functionality and quality attributes and can evolve Anticipate and avoid ubiquitous project management pitfalls Grow a culture in which behaviors actually align with what people claim to value Plan realistically for quality and build it in from the outset Use process improvement to achieve desired business results, not as an end in itself Choose your next steps to get full value from all these lessons Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.
