Being a Supervisor 1.0 is a handbook for first-time and aspiring supervisors, covering information useful in preparing to step into that role and fulfilling the duties of a supervisor on a daily basis. While the primary audience is the first-time supervisor, or aspiring supervisor, the book will also be a useful resource to experienced supervisors looking for help with daily supervisory tasks.
The book, who is supervising the supervisor? is an awareness, an eye-opener and an attention getter for workplaces. It serves as a guide to help employees; supervisors and managers deal with the day-to-day problems at work - something that they have to face up to as long as they have to deal with people. It is a book that many of you will be most surprised to read in order to find out that these kinds of incidents do occurred at work. Though it may seem like everything is going okay, if we as managers and supervisors do not make ourselves and the environment an open door, we could find ourselves in serious implications. Individual workplaces that practice bullying could become known as a brutal place to work, where employees do not feel safe and secure. Thus, this could lead to financial strains on a company, legal fees or long term disability payments. As employers and employees, we must be vigilant about the environment we work in. Bullying is an epidemic that will destroy the workplace and people. The book would like managers and supervisors to realize the danger of poor supervision. It is a good start to listen to the concerns, fears and feelings of the staff. This level of maturity does not come easy, but it is one of the best ways to good supervision. There are some supervisors who want to have complete control. Such is the cause of so much stress in our lives. Stress is cancer. Cancer kills! No employee.no supervisor.no manager should have to go through physical, mental and emotional minutes, hours, days, months or years of psychological anguish of work abuse. It is wrong. Like Avadan's story, how many of you were aware that this was happening with her? How many of you this could be happening to a colleague you work closely with? Not many! People are usually afraid to speak out because of the fear of repercussions and fear of losing their livelihood.
This guidebook will show how supervisors can ensure support staff to deliver quality services for people with disabilities whose quality of life is heavily dependent on how well those services are provided. Supervisors must ensure staff receive necessary training in their job duties, are actively supported to stay motivated to work proficiently and, at times, effectively assisted to improve their work performance. Supervisors have to overcome many challenges to fulfill these critical duties, often involving frequent changes in their staff work force and varying or limited resources. Complicating the job of staff supervisors is a lack of formal training necessary to perform their supervisory duties effectively. When supervisors do receive training in how to supervise staff work performance, the training is not always very useful. The training is frequently too general to equip supervisors with knowledge and skills to affect staff work performance on a routine basis. The training also is commonly based on unproven means of promoting quality staff performance, stemming from current fads or ideology that has little if any hard evidence to support the training content. Over the last five decades, a technology for supervising staff work performance in the human services has been evolving, derived from applied research conducted in many human service agencies. However, most supervisors have not had opportunities to become aware of these evidence-based means of fulfilling their supervisory duties. The purpose of The Supervisor’s Guidebook is to describe the existing evidence-based approach to supervision. Description of the approach is supplemented with practical suggestions based on the authors’ combined experience encompassing over 100 years of supervising staff performance in the human services. The intent is to provide supervisors with detailed information about tried and tested means of promoting diligent and proficient staff performance and to do so in a way that maximizes staff enjoyment with their work.
The Supervisor's Training Guide provides both the new and experienced supervisor with a practical and efficient way to understand and manage a diverse work force and to organize their time and communication so as to be a reliable contributor to the productivity of their organization. The program was developed from actual experiences of working supervisors and is presented in an interesting and easy to understand manner. It has proven to be successful in developing new supervisors and refining the skills of experienced supervisors for over twenty years and was been published in 2008 to make it available to a wide audience.
