The Strategic Contribution of Business Process Outsourcing to Corporate Planning

The Strategic Contribution of Business Process Outsourcing to Corporate Planning

Author: Goetz Erhardt

Publisher: GRIN Verlag

Published: 2005-06-02

Total Pages: 108

ISBN-13: 3638382893

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Master's Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, University of Bradford (Bradford Institute of Management), language: English, abstract: Focus strategies that seek to leverage company skills, capabilities and resources have become a dominant paradigm in business strategy planning and implementation. As a consequence, firms increasingly seek to reduce investments in non-core business processes and functions while freeing up resources and management attention for core competency development to achieve competitive advantage and provide unique value for customers. Activities for which companies do not have critical strategic needs or special capabilities are considered for external sourcing. Combining the two approaches can yield significant benefits. Outsourcing business processes can give access to provider economies of scale and learning thereby reducing operating costs and enhancing the quality of the activities outputs. The expected value of an outsourcing initiative is constituted by the aggregate projected benefits – both efficiency and effectiveness gains within the externalised process and strategic rewards – that flow from the exercise of the option. Strategic fit of the sourcing strategy with the current competency profile of the firm plays a key role in securing the success of vertical dis-integration policies and to obtain the highest value contribution from outsourcing initiatives. Corporate planners who are involved in firm boundary and competitive business policy decisions have to understand the market and service characteristics of outsourcing service provision, the relevant strategic linkages between non-core and core processes as well as the various types of interaction and governance models that are available to fulfil the needs of the organisation. Empirical evidence suggests that corporate planning procedures and externalisation strategies could be integrated more comprehensively. KEYWORDS Outsourcing, value contribution, corporate planning, core competencies, make-or-buy decision, interaction costs, business process re-engineering, interconnected value system, information technology, activity costs, standardisation, relative cost differentials, strategic sourcing, total cost of ownership


Business Process Outsourcing

Business Process Outsourcing

Author: VINOD V. SOPLE

Publisher: PHI Learning Pvt. Ltd.

Published: 2009-05-25

Total Pages: 245

ISBN-13: 8120338154

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This book is a comprehensive presentation of the fundamental concepts of business process outsourcing (BPO) and its applications in the Indian industrial context. It offers a strategic framework for BPO management, which is crucial for creating competitive advantage for a business enterprise. The book is designed for MBA and PGDM students as well as students in BPO training schools and executives in BPO sector. The text, organized into sixteen chapters, contains a wealth of useful and practical information on the following facets of the BPO industry : Strategic, tactical, control and operational aspects of BPO administration BPO business models Regulatory and legal framework of the BPO industry Terms, conditions, responsibilities and obligations involved in the BPO contract and service level agreement Service issues regarding supplier selection and process quality Criteria for performance evaluation of service providers Challenges involving upward shift in service value chain as well as human resource management Chapter-end review questions help in easy comprehension of the underlying principles. The appendices contain important additional information about the BPO industry.


Handbook on Business Process Management 1

Handbook on Business Process Management 1

Author: Jan vom Brocke

Publisher: Springer

Published: 2014-08-29

Total Pages: 733

ISBN-13: 3642451004

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Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of BPM approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. The second edition of this handbook has been significantly revised and extended. Each chapter has been updated to reflect the most current developments. This includes in particular new technologies such as in-memory data and process management, social media and networks. A further focus of this revised and extended edition is on the actual deployment of the proposed theoretical concepts. This volume includes a number of entire new chapters from some of the world's leading experts in the domain of BPM.


The Professional Knowledge Economy

The Professional Knowledge Economy

Author: P. Tordoir

Publisher: Springer Science & Business Media

Published: 2012-12-06

Total Pages: 232

ISBN-13: 9401584370

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Knowledge is the great fifth production factor in our economy, besides capital, labour, land, and entrepreneurship. Perhaps it is the most precious of the five factors, because it takes so much effort and money to keep it well-nourished. Perhaps it is the most strategic of the five factors, because we depend on it to develop business, the economy, and the world at large in a balanced and sustainable direction. Knowledge is certainly one of the least understood factors and one of the hardest to grasp. This book concerns the largest pool of knowledge, which is professional knowledge. This form of knowledge, albeit being very close to business practice, is nonetheless least understood of all. Economists have tried to grasp the knowledge factor, measuring and assessing it in terms of the pools of R&D-expenditures, patented innovations, licences, and other forms of knowledge that can be documented. The pool of professional knowledge is not among these, because it is tacit. It can only exist in our head; it is intrinsically tied to people --the professionals. Professional knowledge is the articulation of scientific and documented knowledge, and the individual experience and dexterity of individuals. It is for this reason that it is so hard to grasp; while for this very same reason, it is so close to the life of business, to the shopfloor of our advanced economies.


Multinational Enterprise Management Strategies in Developing Countries

Multinational Enterprise Management Strategies in Developing Countries

Author: Khan, Mohammad Ayub

Publisher: IGI Global

Published: 2016-05-16

Total Pages: 521

ISBN-13: 1522502777

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In contemporary economies, businesses must consistently make strides to remain competitive and profitable at both national and international levels. Unlike in the developed world, corporations in developing nations face a different set of challenges for achieving growth. Multinational Enterprise Management Strategies in Developing Countries is an authoritative reference source for the latest scholarly research on diverse opportunities and obstacles facing multinational corporations in emerging economies. Highlighting innovative perspectives and real-world examples, this book is ideally designed for researchers, practitioners, upper-level students, and industry professionals interested in management approaches for achieving success in international corporations.


Digital Transformation

Digital Transformation

Author: Jean-Louis Leignel

Publisher: John Wiley & Sons

Published: 2016-11-22

Total Pages: 130

ISBN-13: 1119377978

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The main aim of this book is to offer companies a simple and practical method to assess their maturity in the Governance Information System, so that they are in working order to face the challenges of Digital Transformation. How can companies effectively manage their investment in IT systems and make the most of their development?


Management

Management

Author: V.S.P. Rao

Publisher: Excel Books India

Published: 2009

Total Pages: 992

ISBN-13: 9788174463173

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The book abounds in meritorious features (such as tables, charts, illustrations, skill building exercises, cases, games, incidents) which set it apart from other books on management. The topics have been presented in a simple, concise and interesting manner. Every attempt has been made to maintain easy readability and quick comprehension. Contemporary examples, personality profiles, corporate experiences have been provided at relevant places to enrich the contents further. The book is primarily meant for students pursuing advanced courses in management such as MBA, PGDBA, M.Com, IAS, B.Com (Hons) and BBA.


ACCA Paper P3 - Business Analysis Study Text

ACCA Paper P3 - Business Analysis Study Text

Author: BPP Learning Media

Publisher: BPP Learning Media

Published: 2009-07-01

Total Pages: 593

ISBN-13: 0751775991

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The Association of Chartered Certified Accountants (ACCA) is the global body for professional accountants. With over 100 years of providing world-class accounting and finance qualifications, the ACCA has significantly raised its international profile in recent years and now supports a BSc (Hons) in Applied Accounting and an MBA.BPP Learning Media is an ACCA Official Publisher. Paper P3 is called Business Analysis, but it covers the whole field of business and corporate strategy, including the choice and implementation of courses of action. For accountants, the overall purpose of studying this subject is to be able to make proper contributions to the strategic management of whatever organisations they find themselves working in. To do this requires the acquisition and considered use of theory lying well outside the mainstream of financial and accountancy topics. In addition to the core material relating to business strategy, there are strong links to the fields of economics, marketing and human behaviour.The P3 Study Text is based on the primary authorities specified in the official syllabus reading list; it is supplemented by a wide range of other material that extends, amplifies and, in some cases, clarifies the basic references. The study material is thus selected and presented in an easily used form that has been approved by the Examiner. The syllabus emphasises the integrated nature of the subject and the Study Text points up the links between the various topics. The ability to discern and use these links is likely to be of great importance in the examination.BPP Learning Media is the publisher of choice for many ACCA students and tuition providers worldwide. Join them and plug into a world of expertise in ACCA exams.


Strategic Planning: Readings

Strategic Planning: Readings

Author:

Publisher: Juta and Company Ltd

Published: 2000

Total Pages: 248

ISBN-13: 9780702152047

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Deals with the strategies that organisations employ to survive in an increasingly unpredictable environment. This compilation consists of a number of articles, written by leaders in the field, that reflect current wisdom and contemporary thought on aligning businesses with their environments.