You may serve great food. You may have a beautiful building and grounds. You may have the hippest decor. You may have all of the newest technology wants and needs. In today's world, though, that's not enough. Because it's not just about all of those things or whether your marketing efforts bring customers to your place of business. It's about whether your hospitality will bring your guests back. Hospitality from the Heart-Part I is an inspiring fable featuring the likable but burned-out and misguided Jim Watts. Jim has the experience and the work ethic that industry professionals admire and believe lead to success, but Jim still feels as if he is missing some¬thing. After finding himself and his wife at the quaint Gottschalk Inn for an unplanned weekend, that missing piece begins to appear and he learns the invaluable lessons of customer service, hospitality, and HEART. Hospitality from the Heart--Part II is where the lessons of the story meet the real world. It is a step-by-step guide for you to apply the principles of HEART into your organization and life. The result? Improved employee engagement, better morale, extraordinary service, greater customer loyalty, and increased profits. And best of all? A better place to work — for your team and for you.
The Psalms show you how to relate to God as you pray your doubt, fears and anger. They show you how to respond to God in praise. In this twelve-session LifeGuide® Bible Study you will find the best place to explore who you are and what God means to you.
You can make a lasting impact on your children's hearts by teaching them to serve others! As parents, we want to teach our children how to love their neighbors. One of the most practical ways to demonstrate this love is by serving others. Between our hectic schedules, age restrictions for certain service projects, and simply not knowing where to start, parents often struggle to find opportunities to serve together as a family. This book serves as a guide for parents to serve together with their children, molding their hearts and making a positive impact in the lives of others. Through these 52 gospel-centered service projects, your children will learn how serving others can bring glory to God, point others to Him, and make a lasting impact. Yet, the most noticeable and significant impact will be made in the hearts of your children.
Love, compassion, and peace - these words are at the heart of all spiritual endeavors. Although we intuitively resonate with their meaning and value, for most of us, the challenge is how to embody what we know; how to transform these words into a vibrant, living practice. In these times of conflict and uncertainty, this transformation is far more than an abstract ideal; it is an urgent necessity. Peace in the world begins with us. This wonderfully appealing offering from one the most trusted elders of Buddhism in the West is a warm and engaging exploration of the ways we can cultivate and manifest peace as wise and skillful action in the world. This charming book is illuminated throughout with lively, joyous, and sometimes even funny citations from a host of contemporary and ancient sources - from the poetry of W.S. Merwin and Galway Kinnell to the haiku of Issa and the great poet-monk Ryokan, from the luminous aspirations of Saint Francis of Assisi to the sage advice of Thich Nhat Hanh and the Dalai Lama.
The heart of Jesus is sacred, and the lessons and examples it provides to us are paramount in our daily mission to follow in His footsteps. Max Lucado poses the question "what if, for one day and night, your heart was replaced by the heart of Christ?" That thought-provoking question leads to many personal revelations demonstrating that we can recast our hearts to be more like that of Jesus, and the blessings created by the transformation will unleash ripples to the widest edges of our lives and those around us.
Finally back in print, a frighteningly lucid feminist horror story about marriage The Dry Heart begins and ends with the matter-of-fact pronouncement: “I shot him between the eyes.” As the tale—a plunge into the chilly waters of loneliness, desperation, and bitterness—proceeds, the narrator's murder of her flighty husband takes on a certain logical inevitability. Stripped of any preciousness or sentimentality, Natalia Ginzburg's writing here is white-hot, tempered by rage. She transforms the unhappy tale of an ordinary dull marriage into a rich psychological thriller that seems to beg the question: why don't more wives kill their husbands?
This volume is a compelling invitation to meditate on the deeper meaning of the fourteen verses of Psalm 27. During the month of Elul and the High Holy Day and Festival season, we reflect on our relationships, choices, beliefs, and practices, considering where to make repairs, adjustments, and atonement. Opening Your Heart with Psalm 27 provides gentle guidance through this journey of reflection, offering heartfelt insight, profound translation, and an invaluable framework for meaningfully participating in this annual spiritual practice.