The PRINCE2 Agile® Practical Implementation Guide – Step-by-step advice for every project type, Second edition is an official AXELOS-licensed guide that explains the PRINCE2 Agile framework in clear business language with practical guidance on how to implement this framework for any project in your organisation.
The PRINCE2 Agile® Practical Implementation Guide - Step-by-step advice for every project type, Second edition is an official AXELOS-licensed guide that explains the PRINCE2 Agile framework in clear business language with practical guidance on how to implement this framework for any project in your organisation.
In his new book, Andrew W Nichols debunks many of the common misconceptions about ISO 9001:2015 and describes the many advantages the standard brings. Drawing on more than 30 years of hands-on experience, he gives clear, practical and up-to-date advice on how to implement a QMS (Quality Management System) to maximum effect. In September 2015, the much-anticipated sixth version of ISO 9001 was published, and, with it, several myths were given life. Implementations of QMSs, based on the requirements of ISO 9001, have been plagued by misunderstood and misinterpreted requirements, from the earliest version back in 1987. New myths have arrived with the publication of the ISO 9001:2015 edition. This book exposes many of the myths and enables a better understanding of ISO 9001:2015 by those who seek to create, implement, and improve an effective QMS for their organization. Full of real-life examples, this book enables you to read and successfully interpret the ISO 9001:2015 documentation.
This guide provides an overview of Agile for auditors, reviewers and project teams This guide covers: - Agile project management audit objectives and risks; - What controls to expect and how these can be audited; - Case studies illustrating Agile project initiation and high-level requirements; and - Hints and tips for performing an audit review.
An official AXELOS-licensed guide that explains the PRINCE2 Agile(R) framework in clear business language with practical guidance on how to implement this framework for any project in your organisation.
Develop and improve the service management capabilities of your organization or business with this comprehensive handbook Key Features A complete, pragmatic guide on service management from industry experts Learn industry best practices and proven strategies to establish and improve a service management capability Get hands on with implementing and maintaining a service management capability Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionMany organizations struggle to find practical guidance that can help them to not only understand but also apply service management best practices. Packed with expert guidance and comprehensive coverage of the essential frameworks, methods, and techniques, this book will enable you to elevate your organization’s service management capability. You’ll start by exploring the fundamentals of service management and the role of a service provider. As you progress, you’ll get to grips with the different service management frameworks used by IT and enterprises. You'll use system thinking and design thinking approaches to learn to design, implement, and optimize services catering to diverse customer needs. This book will familiarize you with the essential process capabilities required for an efficient service management practice, followed by the elements key to its practical implementation, customized to the organization’s business needs in a sustainable and repeatable manner. You’ll also discover the critical success factors that will enhance your organization’s ability to successfully implement and sustain a service management practice. By the end of this handy guide, you’ll have a solid grasp of service management concepts, making this a valuable resource for on-the-job reference.What you will learn Discover a holistic approach to managing services Get acquainted with the service management methods, frameworks, and best practices Understand the significance of a service management strategy Demonstrate your skills to deliver high-quality, timely services Find out how to become a respected business partner to your customers Recognize the role of governance, outcomes, and markets Grasp the concept of value capture and maintaining value over time Explore common processes that lay the foundation for effective service management Who this book is forThis book is for anyone interested in gaining a general understanding of the value of enterprise/IT service management (ESM/ITSM), including but not limited to IT leadership, key business managers, business process analysts, business analysts, IT consultants, IT professionals, project managers, systems integrators, service desk managers, managed service providers, solution providers, and sales staff. Whether you’re new to service management or have prior experience, you’ll find valuable insights in this book.
Everything you need to pass the PRINCE2 with flying colors The PRINCE2 Study Guide, Second Edition, offers comprehensive preparation for the latest PRINCE2 exam. Covering 100 percent of the exam objectives, this guide provides invaluable guidance that will help you master both the material and its applications; indeed, a practice-centered approach helps you “learn by doing” to help you internalize PRINCE2 concepts on a deeper level. Although the exam is heavily focused on detailed business process, this guide’s accessible writing and real-world approach make learning fun. Each chapter poses a common project challenge, and walks you through the solution based on essential PRINCE2 principles. A year of FREE access to electronic study aids allows you to study anywhere, at any time, and expert instruction throughout breaks complex topics down into easily-digestible concepts. The PRINCE2 exam is challenging, but thorough preparation is your best defense. Conceptual knowledge is important, but it isn’t enough—knowledge is only useful if you can apply it. This book is designed as your personal PRINCE2 coach: Master 100 percent of the PRINCE2 exam objectives Apply your knowledge to real-world workplace scenarios Test your understanding with challenging review questions Access sample questions, electronic flashcards, and other study aids PRINCE2 is globally recognized as one of the premier project management credentials; while less expansive than the PMP, the PRINCE2 is more intense and tightly focused on detailed business processes. Companies around the world are in need of qualified project management professionals to optimize processes and boost organizational performance—and the PRINCE2 certification puts you on the map as a validated professional. If you’re ready to take on your next challenge, the PRINCE2 Study Guide, Second Edition, is your ultimate companion for complete preparation.
Project management is a multidisciplinary profession requiring not only knowledge and experience but also a lot of personal skills. A project is defined as: A temporary organisation that is created for the purpose of delivÂering one or more business products according to an agreed business case (Prince2 [1]). A project is executed on behalf of and by people. In fact it is all about people. This book is a holistic approach of project management which not only describes items such as risk management in a very practical way but also pays attention to the project impact and psychological part. Furthermore the challenges regarding outsourcing are described in order to reduce the amount of 'surprises'.
The second edition of Agile Change Management provides essential tools to build change manager capabilities and ensure change initiatives are embedded effectively throughout the organization. This book is a comprehensive resource for creating a roadmap that is flexible and unique to each organization to manage any type of change initiative. Detailing all the processes, activities and information needed, from creating the right environment for change to completing iterative tasks, it shows how to respond to different needs as they arise, reducing the potential for wasted time and resources. The updated second edition features chapters on behavioural change and decomposition in planning iterations, and new material on prototyping for business needs and virtual leadership. Whether implementing a large-scale transformation or working through projects at micro-level, Agile Change Management provides tools, frameworks and examples necessary to adapt to and manage change effectively.
