The Outsourcer

The Outsourcer

Author: Dinesh C. Sharma

Publisher: MIT Press

Published: 2015-03-06

Total Pages: 295

ISBN-13: 0262028751

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A history of how India became a major player in the global technology industry, mapping technological, economic, and political transformations.


Winning the Outsourcing Game

Winning the Outsourcing Game

Author: Janet Butler

Publisher: CRC Press

Published: 2000-06-27

Total Pages: 351

ISBN-13: 0203997484

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It has become increasingly difficult to hire and keep warm bodies, not to mention competent IT personnel. With this in mind, outsourcing ceases to be an option and becomes a necessity. Web hosting, application service providers, and integrating legacy and ERP systems are just three examples of when outsourcing is the rule rather than the exception.


Managing the Outsourcing Relationship

Managing the Outsourcing Relationship

Author: Kim Langfield-Smith

Publisher: UNSW Press

Published: 2000

Total Pages: 106

ISBN-13: 9780868407715

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The title book of this series draws upon the outsourcing experiences of four diverse organizations: Gradient Steel, Central Energy, Greentrees City Council, and Electnet. It aims to encourage and develop best practice among accounting and management professionals engaged in the allocation of organisational resources.


IT Outsourcing Part 1: Contracting the Partner

IT Outsourcing Part 1: Contracting the Partner

Author: Denis Verhoef

Publisher: Van Haren

Published: 2009-01-01

Total Pages: 145

ISBN-13: 9401801215

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As companies focus on the core specialisms, most will look to the benefits of outsourcing some, if not all, of the IT services required. The benefits include: cost-efficient operations; delivery of IT services at lower cost through economies of scale; improvements in time-to-market of IT solutions; improvements in capability and quality of IT service delivery. This essential guide looks at the procedures needed to achieve all these benefits when contracting an outsourcing partner. It explains the benefits of a well thought-out and practical approach to selecting a partner; a partner, indeed, whose performance may make or break an organization s delivery to market. This book is a key reference guide to anyone procuring IT services and also to those who are responsible for maintaining the contract once signed. By covering all aspects of the Outsourcing contracting process, its guidance will help reduce risks and miscommunication. In addition its approach to the Request for Proposal (also known as Invitation to Tender) shows how clarity at this stage can deliver significant benefits as the services go live in the operational phase.


Outsourcing

Outsourcing

Author: Oakie D. Williams

Publisher: CRC Press

Published: 2022-01-26

Total Pages: 224

ISBN-13: 1000123499

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As global competition grows more fierce, companies continue to look for ways to increase their competitive edge without jeopardizing profit margins. Today's corporations are starting to realize the competitive advantage that Information Technology (IT) can bring to a company. These corporations are also realizing that staying current with technology requires a great deal of effort, risk, and expense. This is one of the primary reasons CEO's are considering outsourcing as an alternative. Written by a CIO who has successfully maneuvered through the outsourcing process, Outsourcing: A CIO's Perspective addresses the realistic expectations and the most commonly asked questions about IT outsourcing, while reviewing it's advantages and disadvantages. This text identifies key elements that can be used to assess the feasibility of securing a profitable and manageable outsourcing agreement. It provides a convincing case that even if the final decision is to not outsource, the result of the process will identify potential business improvement opportunities.


Outsourcing and Management

Outsourcing and Management

Author: T. Tunstall

Publisher: Springer

Published: 2007-03-05

Total Pages: 238

ISBN-13: 0230603602

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This book reveals how and why governance structures, outsourcing techniques and fluid enterprise boundaries will force a management revolution in the Twenty-First century. It draws on academic research and real-world consulting experience to show that even in today's economy there are hard and fast rules for successful organizational performance.


42 Rules for Outsourcing Your Call Center

42 Rules for Outsourcing Your Call Center

Author: Geoffrey A. Best

Publisher: Happy About

Published: 2011-09

Total Pages: 139

ISBN-13: 1607730685

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A foundation for anyone considering outsourcing their call center, this volume provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.