An Introduction to Human-Computer Interaction
An Introduction to Human-Computer Interaction

Author: Paul Booth

Publisher: Psychology Press

Published: 2014-09-11

Total Pages: 287

ISBN-13: 1317820495

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Originally published in 1989 this title provided a comprehensive and authoritative introduction to the burgeoning discipline of human-computer interaction for students, academics, and those from industry who wished to know more about the subject. Assuming very little knowledge, the book provides an overview of the diverse research areas that were at the time only gradually building into a coherent and well-structured field. It aims to explain the underlying causes of the cognitive, social and organizational problems typically encountered when computer systems are introduced. It is clear and concise, whilst avoiding the oversimplification of important issues and ideas.

Automation of America's Offices, 1985-2000
Automation of America's Offices, 1985-2000

Author: Congress of the U.S., Washington, DC. Office of Technology Assessment

Publisher: DIANE Publishing

Published: 1985

Total Pages: 353

ISBN-13: 1428923314

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This study assesses the consequences of the continuing and rapid introduction of information and telecommunications technologies in offices. The report of the study contains 12 chapters. After a brief look at the context of office automation from the perspective of history, the first chapter highlights some expectations about the technologies and their development over the next 15 years. It also introduces a framework that guides the assessment, summarizes the findings, and identifies policy issues for the next decade. Chapters 2 through 6 discuss the possible effects of office automation in more detail. They deal with potential effects on employment levels; the kind of training and education needed for office work; changes in work content, jobs, occupations, and organizations; the quality of work life, the office environment and labor management relations; and the security and confidentiality of information. Chapters 7 and 8 consider two alternatives to conventional offices, made feasible by office automation: home-based work and performance of data-entry operations in countries with lower paid workers. Chapter 9 and 10 look at office automation in the public sector, while Chapter 11 deals with office automation and small businesses. The final chapter considers the implications of office automation for two groups: working women and minorities. Appendix A describes office automation technology as it is now and as it is likely to develop between 1985 and 2000, while Appendix B summarizes case studies of the automation of several offices. (KC)