Small business owners do not have the same resources as multinational corporations, so they must be able to succeed without spending millions of dollars on marketing. But how can you do it without working all the time? The truth is that it requires a lot of effort, but you need to enjoy some type of payoff to make all that work worthwhile. Setting up your business the right way and using proven strategies will allow your business to succeed. More importantly, however, youll be happier on and off the job! Longtime business consultant Steve Lawson provides a roadmap so you can improve your business. He focuses on the problems that matter, including how to understand profit; track data; manage your time, work force and property; and set your business on autopilot. If you are an independent business owner who is not yet achieving your desired results, then you must change tactics. Develop an action plan that focuses on analysis and strategy and achieve your objectives with The Guide to Business Bliss.
Customer experience pioneer Jeanne Bliss shows why “Make Mom Proud” companies outperform their competition. Her 5-step guide to customer experience and culture transformation makes this achievement possible. Bliss urges companies to make business personal to earn ardent fans and admirers, by focusing on one deceptively simple question: "Would you do that to your mother?" “Make Mom Proud” companies give customers the treatment they desire, and employees the ability to deliver it. They turn “gotcha” moments into “we’ve got your back” moments by rethinking business practices, and they enable employees to be part of the solution to fix customer frustrations. Bliss scoured the marketplace seeking companies who excel at living their core values, grounded in what we all learned as kids. She offers a five-step plan for evaluating your current behaviors and implementing actions at every level of the organization. Step 1. “Be the Person I Raised You to Be” Understand how you are hiring, developing and trusting employees to bring the best version of themselves to work. Vail resorts, for example, the world's largest ski resort operator, banned the three words "Our policy is..." from their vocabulary, freeing employees to take spirited actions to deliver "the experience of a lifetime." Step 2. “Don’t Make Me Feed You Soap” Learn the eight key frustrations that bind us as customers (waiting, fear, anxiety, the black hole of no communication, etc.) and how to apply actions from companies who are delivering a seamless, frictionless and easy experience. Step 3. “Put Others Before Yourself” Determine if your focus is on helping customers achieve their goals – and evaluate how that is fueling your growth. Canada's Mayfair Diagnostics, for example, spent over a year studying the emotions of patients entering an imaging clinic, so they could redesign their welcome to deliver warmth and caring over procedure and process. The newly designed clinic achieved profitability in record time. Step 4. “Take the High Road” Learn how companies who do the right thing rise above the competition. Virgin Hotels, for example, named #1 U.S. hotel by Conde Nast Reader's Choice Awards, walked away from price gouging at the mini bar, so you'll never pay more for that Snickers bar than what you'd pay at the corner market. Step 5. “Stop the Shenanigans!” Evaluate your current company behaviors and identify the key actions that you can begin immediately. With 32 case studies and examples from more than 85 companies, this is a practical and easy to follow guide for your experience and culture transformation. Filled with comics to snapshot our experiences as customers, a “mom lens” to reflect continuously on your performance, and a “make-mom-proud-ometer” quiz – the book makes Bliss’s approach accessible and approachable. Join the movement to #MakeMomProud by applying this book across your organization. Whether you're contemplating your company's returns policy, its social media presence, or its big-picture strategy, this approach will help your company anticipate both employee and customer needs, extend patience, and show respect at all times.
Do you long for a life that sings and soars? Do you have dreams and desires that light you up from the inside? What would it be like to be a human sparkler? The Bliss Mistress Guide to Transforming the Ordinary into the Extraordinary invites you to take a step into the life you have always wanted; filled with love, abundance, adventure, success, healing, joy, healthy relationships, self-exploration, and fun. Come along on a journey with the Bliss Mistress and learn to become the mistress or master of your own bliss. Savor Bliss Bites, such as: Make Magic Happen Every Moment You are truly an alchemist who can turn lead into gold. Find a magic word and make it your own. At the mention of this mantra, your world is transformed. Frowns turn upside down, broken hearts are mended and impossible dreams, become I'm-possible realities. Tickle Your Fancy Discover ways to make the edges of your mouth curl up. Could be by taking a walk in the woods or savoring a decadent treat. You know that fat, calories, and cholesterol don't count if you indulge with joy. There is no such thing as guilty pleasure. Color With Your Creative Juices When you were born, you were given an entire box of brand new crayons and an unlimited imagination with which to paint a rainbow design on the landscape of your future. Remember to color outside the lines.
Clear, eloquent, simple, and profound, His Holiness's teachings are easily accessible to beginning practitioners yet richly nourishing to those more advanced in practice. In The Path to Bliss, the Dalai Lama shows how visualization, reason, and contemplation can be systematically crafted to enhance personal development. Beginning with practices designed to create an effective mental outlook, His Holiness skillfully guides the student to more advanced techniques for developing the mind's deepest potential and happiness. An impeccable attention to the correctness of detail, yet manages at the same time to convey a sense of playfulness, a balance of specific technical guidance, and delightful asides. It exemplifies the sophistication and elegance of Tibetan Buddhist methods for spiritual development.
The how-to companion book to The Business of Bliss, this book explains the basics of starting your own small business, from writing a business plan to finding financial help, hiring staff, and more.
Experienced doula, Linsey Bliss, shows you how to prepare physically and mentally for every element of having a child, from pregnancy to fourth trimester in The Doula's Guide to Empowering Your Birth. Lindsey Bliss, who has assisted as a doula at hundreds of births and is herself a mother of seven, reveals here all the wisdom and advice that doulas share with the new mothers who hire them. The Doula's Guide to Empowering Your Birth covers the period from pregnancy through labor and birth to fourth trimester healing. The focus, however, is on preparing for birth--including topics like how to pick the right childbirth class and the right birthing method. You’ll also see how to assemble the team of professionals, family members, and friends who will support you through labor and birth, and how to approach last-minute decisions about pain medications and cesarean sections. Bliss's tone throughout is at once authoritative and confident as well as warm and encouraging. Her concern in her practice as well as in these pages is to listen to and help secure each new mom's own personal vision of a birthing experience that is safe, fulfilling, and meaningful.
This only how-to book aimed directly at the crafting community features hundreds of screen grabs, a thorough introduction and straightforward instructions to blogging. It is great for both beginners and those wanting to enhance their existing blogs.
Achieve Work -Life Harmony! Is it getting harder to find success in your career? Business expert and keynote speaker Amy Vetter developed the B3 Method as a way to discover and align your authentic self and inner talents with the work you do. Illustrated by her own life lessons, experience from other successful business leaders, and backed by scientific research, the B3 Method will help you live more harmonious, impactful life at work and home. With the B3 Method you will learn to: Live a more authentic and purposeful life, Discover your inner talents and passions, Build prosperous business relationships. Amy is an accomplished business executive, entrepreneur, national speaker, CPA and yoga instructor. For more than twenty years she has provided business guidance to thousands of entrepreneurs and corporate leaders Worldwide. Amy regularly contributes insights to Entrepreneur, Inc. CPA Practice Advisor and Accounting Today.
This book is about enlightenment, spiritual wisdom, and transformation. It is a tool to help you heal to live. Unhappiness, fear, anxiety, depression, and grief are all cries from the soul looking for remedy and solace. Learn how to build self-love, eradicate negative behaviours, and find path to spiritual awakening, with context to holistic healing; science aligning with spirituality; healing with affirmations; chakra balancing and clearing; Ayurvedic body, mind, and spirit balance; and diet of the three doshas—Pitta, Vata, and Kapha. Learn to use your inner wisdom and the laws of the universe to create whatever you desire. Align with your purpose in life ‘to go within and let the healing begin’.
