The Five Pillars of TQM

The Five Pillars of TQM

Author: Bill Creech

Publisher: Dutton Adult

Published: 1994

Total Pages: 564

ISBN-13:

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One of the foremost educators of the Total Quality Management (TQM) technique looks at TQM's fundamental principles and their implementation, explaining how anyone can introduce the Five Pillars of TQM into every aspect of an organization. Filled with engaging and enlightening stories, the book explores 19 major companies which have achieved TQM success.


Total Quality Management

Total Quality Management

Author: Poornima M. Charantimath

Publisher: Pearson Education India

Published: 2011

Total Pages: 690

ISBN-13: 8131792447

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The enlarged and revised second edition of Total Quality Management blends the fundamental principles and historical foundation of total quality with practical applications and examples. The coverage of high-performance practices and developments in the quality management arena enables students to develop a basic appreciation of quality management concepts while retaining their focus on the goal of continuous improvement.


The Facility Management Handbook

The Facility Management Handbook

Author: David G. COTTS PE, CFM

Publisher: AMACOM Div American Mgmt Assn

Published: 2009-07-22

Total Pages: 677

ISBN-13: 0814413811

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Based on best practices and proven research, The Facility Management Handbook has long been the go-to resource for professionals in the field. Extensively updated for the realities of today’s workplace, the third edition provides readers with the tools and guidance they need to wipe out inefficiency and create a productive facility that integrates people, place, and process. Covering a broad range of topics from space planning and maintenance to benchmarking and outsourcing, readers will gain practical insight into how they can: • design, construct and maintain facilities using sustainable practices • provide a safe, attractive work environment that supports productivity • ensure that facility plans match organizational needs • plan and control capital expenditures • address critical security and emergency preparedness issues Complete with case studies and indispensable information on sustainability and post-9/11 security concerns, this is still the ultimate resource for facility managers.


Public Health Leadership

Public Health Leadership

Author: Louis Rowitz

Publisher: Jones & Bartlett Publishers

Published: 2014

Total Pages: 756

ISBN-13: 1449645216

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During the last twenty years, the interest in public health leadership has continued to increase with the need to strengthen the infrastructure of public health, the events of September 11, 2001, the health reform movement, scientific breakthroughs, the increasing role for primary care programs in the public health agenda, and the increasing deficit at the federal, state, and local level. Since the publication of the first edition in 2003, Public Health Leadership: Putting Principles Into Practice has become a standard reference for future and practicing public health leaders. In five parts, it explores the basic theories and principles of leadership and then describes how they may be applied in the public health setting. Leadership skills and competencies, as well as methods for measuring and evaluating leaders are all thoroughly covered.This new third editioin is an exhaustive revision that now includes extensive coverage of the leadership skills and tools that are critical to managing public health emergencies. It also offers:* Updated exercises and case studies throughout* New chapter on Building Infrastructure, * New chapter on Accreditation, * New chapter on the Global Public Health Leader* New accompanying online Instructor's Manual with over 100 references on leadership, additional case studies, curriculum guide, toolkit, and additional exercises.


Total Quality Management in Education

Total Quality Management in Education

Author: Marmar Mukhopadhyay

Publisher: SAGE

Published: 2005-07-21

Total Pages: 232

ISBN-13: 9780761933687

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This revised edition covers the philosophical underpinnings of total quality management, its instrumentalities as well as methods of strategic planning & implementation in educational institutions.


Total Quality Safety Management and Auditing

Total Quality Safety Management and Auditing

Author: Michael B. Weinstein

Publisher: Routledge

Published: 2018-12-12

Total Pages: 228

ISBN-13: 1351407716

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Total Quality Management (TQM) is a business philosophy that yields customer satisfaction and continuous process improvement. This new reference and workbook embraces the TQM revolution and explains to readers how TQM principles are applied to safety and health programs. The text also focuses on the ISO-9000 Quality Program, Voluntary Protection Program, and Process Safety Management. For each of these topics, the key principles are identified and described, and the quality principles are adapted to safety.


Total Quality Management

Total Quality Management

Author: D.R. Kiran

Publisher: Butterworth-Heinemann

Published: 2016-10-28

Total Pages: 582

ISBN-13: 0128110368

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Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. - Features two chapters on the latest ISO standards - Includes an introduction to statistics to help the reader fully grasp content on statistical quality control - Contains case studies that explore many TQM themes in real life situations