The all-new 2023 edition of The Communications Golden Hour®: The Essential Guide to Public Information When Every Minute Counts captures what Doug Levy and dozens of other experienced PIOs have learned the hard way in crises and emergencies of all kinds. With lessons from those who have been on the front lines and in the headlines, the all-new second edition teaches both government and corporate communicators how to be ready for anything. Updated with case studies on the Covid-19 pandemic, racial justice protests, and major disasters like the Florida building collapse.
The all-new second edition of The Communications Golden Hour®: The Essential Guide to Public Information When Every Minute Counts captures what Doug Levy and dozens of other experienced PIOs have learned the hard way in crises and emergencies of all kinds. With lessons from those who have been on the front lines and in the headlines, the all-new second edition teaches both government and corporate communicators how to be ready for anything. Updated with case studies on the Covid-19 pandemic, racial justice protests, and major disasters like the Florida building collapse. Includes lessons from police, public health, and corporate leaders. Updated March 2024 to include the latest on AI tools and other recent developments.
“The Golden Hour is pure golden delight Beatriz Williams is at the top of her game.” —Kate Quinn, New York Times Bestselling Author of The Alice Network Beatriz Williams, the New York Times bestselling author of The Summer Wives, is back with another hot summer read; a dazzling epic of World War II in which a beautiful young “society reporter” is sent to the Bahamas, a haven of spies, traitors, and the infamous Duke and Duchess of Windsor. The Bahamas, 1941. Newly-widowed Leonora “Lulu” Randolph arrives in the Bahamas to investigate the Governor and his wife for a New York society magazine. After all, American readers have an insatiable appetite for news of the Duke and Duchess of Windsor, that glamorous couple whose love affair nearly brought the British monarchy to its knees five years earlier. What more intriguing backdrop for their romance than a wartime Caribbean paradise, a colonial playground for kingpins of ill-gotten empires? Or so Lulu imagines. But as she infiltrates the Duke and Duchess’s social circle, and the powerful cabal that controls the islands’ political and financial affairs, she uncovers evidence that beneath the glister of Wallis and Edward’s marriage lies an ugly—and even treasonous—reality. In fact, Windsor-era Nassau seethes with spies, financial swindles, and racial tension, and in the middle of it all stands Benedict Thorpe: a scientist of tremendous charm and murky national loyalties. Inevitably, the willful and wounded Lulu falls in love. Then Nassau’s wealthiest man is murdered in one of the most notorious cases of the century, and the resulting coverup reeks of royal privilege. Benedict Thorpe disappears without a trace, and Lulu embarks on a journey to London and beyond to unpick Thorpe’s complicated family history: a fateful love affair, a wartime tragedy, and a mother from whom all joy is stolen. The stories of two unforgettable women thread together in this extraordinary epic of espionage, sacrifice, human love, and human courage, set against a shocking true crime . . . and the rise and fall of a legendary royal couple.
This PRCA Practice Guide is designed to help PR people, clients and employers do the right thing in the turmoil of a crisis. Planning, preparation, resources, training: seizing and keeping the initiative; managing the aftermath. With numerous real-life examples and practical exercises plus advice from PR experts, journalists and editors.
2021 Kirkus Prize Finalist • A Kirkus Best Book of 2021 • An SLJ Best Book of 2021 ★ “Exceptionally graceful and delightful” — Kirkus Reviews, starred review ★ “A beautiful story of resilience.” School Library Journal, starred review ★ “Meaningful and impactful ” — School Library Connection, starred review From the author of The Deep & Dark Blue comes a tender graphic novel, perfect for our time, that gently explores themes of self-discovery, friendship, healing from tragedy, and hope for a better tomorrow. Struggling with anxiety after witnessing a harrowing instance of gun violence, Manuel Soto copes through photography, using his cell-phone camera to find anchors that keep him grounded. His days are a lonely, latchkey monotony until he's teamed with his classmates, Sebastian and Caysha, for a group project. Sebastian lives on a grass-fed cattle farm outside of town, and Manuel finds solace in the open fields and in the antics of the newborn calf Sebastian is hand-raising. As Manuel aides his new friends in their preparations for the local county fair, he learns to open up, confronts his deepest fears, and even finds first love. This title will be simultaneously available in paperback.
Crisis communication is high stakes work. For communications managers and PR professionals, it's likely to be the most stressful time of their working life. Crisis Communication Strategies is a must-have handbook which covers the whole span of the crisis from preparing and laying the groundwork before it occurs, during the incident, and the aftermath, including the move to recovery. It guides readers through each phase, providing details of what to consider, what should be done, and tips and checklists for improved responses. Crisis Communication Strategies equips readers to deal with any kind of crisis - whether caused by internal error, customer action, natural disasters, terrorism or political upheaval. Supported by case studies and examples from responses to events including the 2011 Norway terror attacks, the 2018 British Airways data breach, the 2017 Pepsi advert and the 2005 Hurricane Katrina New Orleans floods, the book explores the role of leadership in a crisis and developing a crisis communication response that has people at the heart of it. Crisis Communication Strategies is the essential guide for PR and communication professionals to protecting your company and building true, long-term resilience.
This handbook contains a number of papers which set out practical information and best practice guidance for staff involved in all aspects of health emergency planning. Topics covered include: an introduction to major incidents and disasters; a review of the legal framework; crisis management and organisational learning issues; hazard identification and risk management; emergency plans, including the types of plans, their structures and the planning process; plan evaluation and audit; planning exercises and training; multi-agency responses; roles and responsibilities of the Department of Health, the Health Protection Agency and the NHS, as well as relations between local and national healthcare bodies; chemical, biological, radiological and nuclear (CBRN) incidents, including decontamination, sheltering and evacuation issues; public relations and media management; organisational debriefing and reporting following major incidents. This publication provides a supporting resource to the publication 'The NHS Emergency Planning Guidance' (Department of Health, 2005).
Lucy Clairmont's family treasured the magic of the past, and her childhood fascination with stories of the high seas led her to become a marine archaeologist. But when tragedy strikes, it's Dashel, an American forensic astronomer, and his knowledge of the stars that may help her unearth the truth behind the puzzle she's discovered in her family home. Two hundred years earlier, the seeds of love are sown between a boy and a girl who spend their days playing in a secret sea cave, while the privileged young son of the estate looks on, wishing to join. As the children grow and war leads to unthinkable heartbreak, a story of love, betrayal, sacrifice, and redemption unfolds, held secret by the passage of time. As Lucy and Dash journey to a mysterious old estate on the East Sussex coast, their search leads them to a community of souls and a long-hidden tale that may hold the answers--and the healing--they so desperately seek.
This book provides a long-overdue account of online technology and its impact on the work and lifestyles of professional employees. It moves between the offices and homes of workers in the knew "knowledge" economy to provide intimate insight into the personal, family, and wider social tensions emerging in today’s rapidly changing work environment. Drawing on her extensive research, Gregg shows that new media technologies encourage and exacerbate an older tendency among salaried professionals to put work at the heart of daily concerns, often at the expense of other sources of intimacy and fulfillment. New media technologies from mobile phones to laptops and tablet computers, have been marketed as devices that give us the freedom to work where we want, when we want, but little attention has been paid to the consequences of this shift, which has seen work move out of the office and into cafés, trains, living rooms, dining rooms, and bedrooms. This professional "presence bleed" leads to work concerns impinging on the personal lives of employees in new and unforseen ways. This groundbreaking book explores how aspiring and established professionals each try to cope with the unprecedented intimacy of technologically-mediated work, and how its seductions seem poised to triumph over the few remaining relationships that may stand in its way.
