The Client-Centered Law Firm
The Client-Centered Law Firm

Author: Jack Newton

Publisher: Blue Check Publishing

Published: 2020-01-28

Total Pages: 314

ISBN-13: 9781989603321

DOWNLOAD EBOOK

The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today's law firms. In The Client-Centered Law Firm, Clio cofounder Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren't opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.

Dear Client
Dear Client

Author: Bonnie Siegler

Publisher: Artisan Books

Published: 2018-02-20

Total Pages: 209

ISBN-13: 1579658334

DOWNLOAD EBOOK

In a world where every business, brand, product, and service needs a strong visual identity, it’s critical for clients and creative professionals to work together. And the key to success, as with any relationship, is communication. In Dear Client, award-winning graphic designer Bonnie Siegler offers an invaluable step-by-step guide to how to talk so creatives will listen, and how to listen when creatives talk. Written as a series of honest, friendly lessons—“Know What You Like,” “Decide Who Will Decide,” “Focus Groups Suck,” “Don’t Say ‘Make It Yellow,’ Say ‘Make It Sunny,’” “Serve Lunch During Lunchtime Meetings”—it shows exactly how to deal with the subjectivity, emotional pitfalls, and occasional chaos of a creative partnership. Here’s how to articulate your visual goals and set a clear, consistent direction. How to give feedback that works and avoid words that inhibit creative thinking. How to be open to something you didn’t imagine. And most of all, how to have fun, save money, and get the results you want.

Clients for Life
Clients for Life

Author: Andrew Sobel

Publisher: Simon and Schuster

Published: 2001-02-21

Total Pages: 269

ISBN-13: 0743215095

DOWNLOAD EBOOK

Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for—the first in-depth, guide to developing lasting client relationships. Millions of people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information and expertise. Clients for Life sets forth a comprehensive framework for how professionals in all fields can develop breakthrough relationships with their clients and enjoy enduring client loyalty. Supported by more than 100 case studies and wisdom gleaned from interviews with dozens of leading CEOs and prominent business advisors, Clients for Life identifies what clients really want and lays out the core qualities that distinguish the client advisor—an irreplaceable resource—from the expert for hire, a tradable commodity. Readers will learn, for example, to develop selfless independence, which tempers complete emotional, intellectual, and financial independence with a powerful commitment to client needs; to become deep generalists and overcome the narrow perspective caused by specialization; to systematically build lifelong trust; and to cultivate the power of synthesis—big-picture thinking—that is so highly valued by clients. Portraits of history's most famously successful advisors, including Machiavelli, Sir Thomas More, and J. P. Morgan, underscore these timeless qualities that modern professionals need to develop to excel in today's competitive environment.

Through the Client's Eyes
Through the Client's Eyes

Author: Henry W. Ewalt

Publisher: American Bar Association

Published: 2008

Total Pages: 396

ISBN-13: 9781604420272

DOWNLOAD EBOOK

This book will help lawyers build better, stronger, and smarter relationships with their clients. From educating the client about the law to eliciting quantifiable feedback by using surveys, this updated edition covers legal marketing in an easy-to-read, well-organized and practical manner.

Client Psychology
Client Psychology

Author: CFP Board

Publisher: John Wiley & Sons

Published: 2018-02-19

Total Pages: 340

ISBN-13: 1119440904

DOWNLOAD EBOOK

A Client-Centered approach to Financial Planning Practice built by Research for Practitioners The second in the CFP Board Center for Financial Planning Series, Client Psychology explores the biases, behaviors, and perceptions that impact client decision-making and overall financial well-being. This book, written for practitioners, researchers, and educators, outlines the theory behind many of these areas while also explicitly stating how these related areas directly impact financial planning practice. Additionally, some chapters build an argument based solely upon theory while others will have exclusively practical applications. Defines an entirely new area of focus within financial planning practice and research: Client Psychology Serves as the essential reference for financial planners on client psychology Builds upon and expands the body of knowledge for financial planning Provides insight regarding the factors that impact client financial decision-making from a multidisciplinary approach If you’re a CFP® professional, researcher, financial advisor, or student pursuing a career in financial planning or financial services, this book deserves a prominent spot on your professional bookshelf.

The Client's Conundrum
The Client's Conundrum

Author: Cate Lawley

Publisher: Cate Lawley

Published: 2016-10-27

Total Pages: 207

ISBN-13:

DOWNLOAD EBOOK

Hungry vamps make the best sleuths! Or do they? Mallory is about to find out, because she's got a client relying on her to solve an inconvenient murder--and her stomach won't stop grumbling. Thankfully, she's got a team of both magical and human friends to help her solve the murder...and slip her snacks to stave off a never ending hunger. Click to discover if Mallory helps her first-ever client keep her head!