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Author: Erick Simpson
Publisher:
Published: 2009-10-01
Total Pages: 486
ISBN-13: 9780978894337
DOWNLOAD EBOOKThe fourth publication in MSP University's bestselling Managed Services series reveals how to build, staff, and maintain a NOC and Service Desk effectively and profitably, along with best practices and techniques to increase efficiencies and net profits for these critical service delivery business units.
Author: Anthony Reyes
Publisher: Syngress
Published: 2011-04-18
Total Pages: 734
ISBN-13: 0080556086
DOWNLOAD EBOOKElectronic discovery refers to a process in which electronic data is sought, located, secured, and searched with the intent of using it as evidence in a legal case. Computer forensics is the application of computer investigation and analysis techniques to perform an investigation to find out exactly what happened on a computer and who was responsible. IDC estimates that the U.S. market for computer forensics will be grow from $252 million in 2004 to $630 million by 2009. Business is strong outside the United States, as well. By 2011, the estimated international market will be $1.8 billion dollars. The Techno Forensics Conference has increased in size by almost 50% in its second year; another example of the rapid growth in the market. This book is the first to combine cybercrime and digital forensic topics to provides law enforcement and IT security professionals with the information needed to manage a digital investigation. Everything needed for analyzing forensic data and recovering digital evidence can be found in one place, including instructions for building a digital forensics lab.* Digital investigation and forensics is a growing industry* Corporate I.T. departments investigating corporate espionage and criminal activities are learning as they go and need a comprehensive guide to e-discovery* Appeals to law enforcement agencies with limited budgets
Author: Carson Zimmerman
Publisher:
Published: 2014-07-01
Total Pages:
ISBN-13: 9780692243107
DOWNLOAD EBOOKTen Strategies of a World-Class Cyber Security Operations Center conveys MITRE's accumulated expertise on enterprise-grade computer network defense. It covers ten key qualities of leading Cyber Security Operations Centers (CSOCs), ranging from their structure and organization, to processes that best enable smooth operations, to approaches that extract maximum value from key CSOC technology investments. This book offers perspective and context for key decision points in structuring a CSOC, such as what capabilities to offer, how to architect large-scale data collection and analysis, and how to prepare the CSOC team for agile, threat-based response. If you manage, work in, or are standing up a CSOC, this book is for you. It is also available on MITRE's website, www.mitre.org.
Author: Erick Simpson
Publisher: Intelligent Enterprise
Published: 2007
Total Pages: 474
ISBN-13: 9780978894313
DOWNLOAD EBOOKSimpson focuses squarely on one of the most challenging aspects of running a successful I.T. Drawing upon MSP University's experience in helping partners across the country transition to an annuity-based, proactive managed service delivery model, each phase of the I.T.
Author: Erick Simpson
Publisher: Intelligent Enterprise
Published: 2006-08-01
Total Pages: 324
ISBN-13: 9780978894306
DOWNLOAD EBOOKThe Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization's value. Leverage MSP University's successful Managed Services concepts - 3 Killer Managed Services deliverables - A Unique Managed Services Sales Process so successful that Clients can't resist signing your Agreements - Pricing your Managed Services deliverables for Maximum Profit - What to do after your Client is sold - Advanced Annuity-Based revenue philosophies. The Guide to a Successful Managed Services Practice includes everything you'll need to: - Transition to a successful, Annuity-Based Managed Services model and Evaluate your existing Clients and calculate what they'll be worth on a Monthly and Yearly basis when converted to Managed Services - Successfully market and sell Managed Services to new Clients - Increase your organization's overall value by transitioning to an Annuity-based Service Delivery model. *Includes nearly 30 downloadable Managed Services Business, Technical, Sales and Marketing Tools, Forms and Collateral! *Bonus: 4 Business-Winning PowerPoint Presentations! *Extra Special Bonus: Recorded Managed Services Webcast download included!
Author: Nigel Moore
Publisher:
Published: 2019-08-21
Total Pages:
ISBN-13: 9780648656401
DOWNLOAD EBOOKWorking out what to include and exclude in an MSP offering as well as how to bundle, package and price your plans is one of the toughest things most MSP's face when building and growing their business. In this short but impactful read, Nigel demystifies the process, answers the tough questions and provides examples to help you build an MSP offering that not only appeals to your clients - but allows you to scale.
Author: Lundy Lewis
Publisher: Springer Science & Business Media
Published: 2005-12-07
Total Pages: 291
ISBN-13: 0306469804
DOWNLOAD EBOOKMost everything in our experience requires management in some form or other: our gardens, our automobiles, our minds, our bodies, our love lives, our businesses, our forests, our countries, etc. Sometimes we don’t call it “management” per se. We seldom talk about managing our minds or automobiles. But if we think of management in terms of monitoring, maintaining, and cultivating with respect to some goal, then it makes sense. We certainly monitor an automobile, albeit unconsciously, to make sure that it doesn’t exhibit signs of trouble. And we certainly try to cultivate our minds. This book is about managing networks. That itself is not a new concept. We’ve been managing the networks that support our telephones for about 100 years, and we’ve been managing the networks that support our computers for about 20 years. What is new (and what motivated me to write this book) is the following: (i) the enormous advancements in networking technology as we transition th st from the 20 century to the 21 century, (ii) the increasing dependence of human activities on networking technology, and (iii) the commercialization of services that depend on networking technology (e.g., email and electronic commerce).
Author: Joseph Muniz
Publisher: Cisco Press
Published: 2015-11-02
Total Pages: 658
ISBN-13: 013405203X
DOWNLOAD EBOOKSecurity Operations Center Building, Operating, and Maintaining Your SOC The complete, practical guide to planning, building, and operating an effective Security Operations Center (SOC) Security Operations Center is the complete guide to building, operating, and managing Security Operations Centers in any environment. Drawing on experience with hundreds of customers ranging from Fortune 500 enterprises to large military organizations, three leading experts thoroughly review each SOC model, including virtual SOCs. You’ll learn how to select the right strategic option for your organization, and then plan and execute the strategy you’ve chosen. Security Operations Center walks you through every phase required to establish and run an effective SOC, including all significant people, process, and technology capabilities. The authors assess SOC technologies, strategy, infrastructure, governance, planning, implementation, and more. They take a holistic approach considering various commercial and open-source tools found in modern SOCs. This best-practice guide is written for anybody interested in learning how to develop, manage, or improve a SOC. A background in network security, management, and operations will be helpful but is not required. It is also an indispensable resource for anyone preparing for the Cisco SCYBER exam. · Review high-level issues, such as vulnerability and risk management, threat intelligence, digital investigation, and data collection/analysis · Understand the technical components of a modern SOC · Assess the current state of your SOC and identify areas of improvement · Plan SOC strategy, mission, functions, and services · Design and build out SOC infrastructure, from facilities and networks to systems, storage, and physical security · Collect and successfully analyze security data · Establish an effective vulnerability management practice · Organize incident response teams and measure their performance · Define an optimal governance and staffing model · Develop a practical SOC handbook that people can actually use · Prepare SOC to go live, with comprehensive transition plans · React quickly and collaboratively to security incidents · Implement best practice security operations, including continuous enhancement and improvement
Author: Neal Allen
Publisher: Cisco Press
Published: 2000
Total Pages: 188
ISBN-13: 9781587138003
DOWNLOAD EBOOKToday's rapidly changing technology offers increasingly complex challenges to the network administrator, MIS director and others who are responsible for the overall health of the network. This Network Maintenance and Troubleshooting Guide picks up where other network manuals and texts leave off. It addresses the areas of how to anticipate and prevent problems, how to solve problems, how to operate a healthy network and how to troubleshoot. Network Maintenance and Troubleshooting Guide also provides basic technical and troubleshooting information about cable testing, Ethernet and Token Ring networks and additional information about Novell's IPX(R) protocol and TCP/IP. Examples are shown as either diagrams and tables, or screen captures from Fluke instruments. Network professionals will appreciate the guide's "real world" orientation toward solving network crises quickly, by guiding readers to solutions for restoration of end to end data delivery as quickly as possible. The network novice will learn from the simplified descriptions about networking technology in the Appendices.
Author: Alexander Clemm
Publisher:
Published: 2007
Total Pages: 560
ISBN-13:
DOWNLOAD EBOOKThis book provides you with an accessible overview of network management covering management not just of networks themselves but also of services running over those networks. It also explains the different technologies that are used in network management and how they relate to each other.--[book cover].
