High-tech
Author: Joan Kron
Publisher: Clarkson Potter Publishers
Published: 1978
Total Pages: 308
ISBN-13:
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High-Tech, High-Touch Customer Service
Author: Micah Solomon
Publisher: AMACOM Div American Mgmt Assn
Published: 2012-05-26
Total Pages: 209
ISBN-13: 0814417906
DOWNLOAD EBOOKToday's customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowermentùlashing out at those that don't. Take heart: Old-fashioned customer service, fully retooled for today's blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to surviveùand thrive. And High-Tech, High-Touch Customer Service spells out surefire strategies for success in a clear, entertaining, and practical way. Discover: ò Six major customer trends and what they mean for your business ò Eight unbreakable rules for social media customer service ò How to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums for user generated content ò The rising power of self-serviceùand how to design it properly ò How to build a company culture that breeds stellar customer service High-Tech, High-Touch Customer Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wideùonline and off.
High Tech Start Up, Revised And Updated
Author: John L. Nesheim
Publisher: Simon and Schuster
Published: 2000-09-22
Total Pages: 348
ISBN-13: 0743203356
DOWNLOAD EBOOKThis revised and updated edition of Nesheim's underground Silicon Valley bestseller incorporates twenty-three case studies of successful start-ups, including tables of wealth showing how much money founders and investors realized from each venture. The phenomenal success of the initial public offerings (IPOs) of many new internet companies obscures the fact that fewer than six out of 1 million business plans submitted to venture capital firms will ever reach the IPO stage. Many fail, according to start-up expert John Nesheim, because the entrepreneurs did not have access to the invaluable lessons that come from studying the real-world venture experiences of successful companies. Now they do. Acclaimed by entrepreneurs the world over, this practical handbook is filled with hard-to-find information and guidance covering every key phase of a start-up, from idea to IPO: how to create a winning business plan, how to value the firm, how venture capitalists work, how they make their money, where to find alternative sources of funding, how to select a good lawyer, and how to protect intellectual property. Nesheim aims to improve the odds of success for first-time high-tech entrepreneurs, and offers an insider's perspective from firsthand experience on one of the toughest challenges they face -- convincing venture capitalists or investment banks to provide financing. This complete, classic reference tool is essential reading for first-time high-tech entrepreneurs, and entrepreneurs already involved in a start-up who want to increase their chances of success to rise to the top.
Habits of the High-Tech Heart
Author: Quentin J. Schultze
Publisher: Baker Books
Published: 2004-06
Total Pages: 0
ISBN-13: 9780801027819
DOWNLOAD EBOOKConsiders the moral and social costs of today's sophisticated technology, arguing that the benefits of a cyberculture can be better appreciated by refocusing on the traditional Judeo-Christian values of discernment, moderation, wisdom, humility, authenticity, and diversity.
High Tech Trash
Author: Elizabeth Grossman
Publisher: Island Press
Published: 2006-05-06
Total Pages: 351
ISBN-13: 1597263834
DOWNLOAD EBOOKThe Digital Age was expected to usher in an era of clean production, an alternative to smokestack industries and their pollutants. But as environmental journalist Elizabeth Grossman reveals in this penetrating analysis of high tech manufacture and disposal, digital may be sleek, but it's anything but clean. Deep within every electronic device lie toxic materials that make up the bits and bytes, a complex thicket of lead, mercury, cadmium, plastics, and a host of other often harmful ingredients. High Tech Trash is a wake-up call to the importance of the e-waste issue and the health hazards involved. Americans alone own more than two billion pieces of high tech electronics and discard five to seven million tons each year. As a result, electronic waste already makes up more than two-thirds of the heavy metals and 40 percent of the lead found in our landfills. But the problem goes far beyond American shores, most tragically to the cities in China and India where shiploads of discarded electronics arrive daily. There, they are "recycled"-picked apart by hand, exposing thousands of workers and community residents to toxics. As Grossman notes, "This is a story in which we all play a part, whether we know it or not. If you sit at a desk in an office, talk to friends on your cell phone, watch television, listen to music on headphones, are a child in Guangdong, or a native of the Arctic, you are part of this story." The answers lie in changing how we design, manufacture, and dispose of high tech electronics. Europe has led the way in regulating materials used in electronic devices and in e-waste recycling. But in the United States many have yet to recognize the persistent human health and environmental effects of the toxics in high tech devices. If Silent Spring brought national attention to the dangers of DDT and other pesticides, High Tech Trash could do the same for a new generation of technology's products.
Teaching, Learning, Literacy in Our High-Risk High-Tech World
Author: James Paul Gee
Publisher: Teachers College Press
Published: 2017
Total Pages: 184
ISBN-13: 0807775959
DOWNLOAD EBOOKThis is a profound look at learning, language, and literacy. It is also about brains and bodies. And it is about talk, texts, media, and society. These topics, though usually studied in different narrow academic silos, are all part of one highly interactive process—human development. Gee argues that children will need to be resilient, imaginative, hopeful, and deliberate learners to survive the deeply complex and unpredictable world in which they live. In a world beset by conflicting ideologies that give rise to hatred, violence, and war, Gee urges us to look to a broader set of ideas from seemingly unrelated disciplines for a viable vision of education. This book proposes a framework of principles that can be used to reconceptualize education, specifically literacy education, to better prepare students to be collaborators toward peace and sustainability. “A highly readable tour de force on development, teaching, and learning in the digital age; I think of Gee as an heir to Dewey.” —David C. Berliner, Arizona State University “This is the boldest and broadest of Gee’s already expansive and influential body of work—a must-read for citizens, parents, educators, and academics.” —Glynda A. Hull, University of California, Berkeley “The world would be a better place if all educators took seriously Gee’s recommendations to keep the ‘long battle for human dignity going’.” —Diana Hess, University of Wisconsin–Madison
High Tech Architecture
Author: Angus J Macdonald
Publisher: The Crowood Press
Published: 2019-11-08
Total Pages: 425
ISBN-13: 1785006460
DOWNLOAD EBOOKHigh Tech - sometimes known as Structural Expression - is a style of Modern architecture that produced some of the most prominent and visually exciting buildings of the twentieth century. The Hongkong and Shanghai Banking Corporation headquarters in Hong Kong, the Lloyd's of London headquarters in London, UK, and the Centre Pompidou in Paris, France. Extensively illustrated with photographs and diagrams, and accessibly written, High Tech Architecture - A style reconsidered discusses the intended meanings of the visual vocabulary involved in High Tech, and places the style in the broad context of other Modern architecture of the twentieth century. The book offers a balanced re-appraisal of the extravagant claims that have been made for High Tech, by its progenitors and architectural critics, as an architecture appropriate for the built environment of the future.
In the Camps
Author: Darren Byler
Publisher: Atlantic Books
Published: 2022-02-03
Total Pages: 127
ISBN-13: 1838955933
DOWNLOAD EBOOKA revelatory account of what is really happening to China's Uyghurs 'Intimate, sombre, and damning... compelling.' Financial Times 'Chilling... Horrifying.' Spectator 'Invaluable.' Telegraph In China's vast northwestern region, more than a million and a half Muslims have vanished into internment camps and associated factories. Based on hours of interviews with camp survivors and workers, thousands of government documents, and over a decade of research, Darren Byler, one of the leading experts on Uyghur society uncovers their plight. Revealing a sprawling network of surveillance technology supplied by firms in both China and the West, Byler shows how the country has created an unprecedented system of Orwellian control. A definitive account of one of the world's gravest human rights violations, In the Camps is also a potent warning against the misuse of technology and big data.
High-Tech Heretic
Author: Clifford Stoll
Publisher: Anchor
Published: 2000-09-12
Total Pages: 242
ISBN-13: 0385489765
DOWNLOAD EBOOKThe cry for and against computers in the classroom is a topic of concern to parents, educators, and communities everywhere. Now, from a Silicon Valley hero and bestselling technology writer comes a pointed critique of the hype surrounding computers and their real benefits, especially in education. In High-Tech Heretic, Clifford Stoll questions the relentless drumbeat for "computer literacy" by educators and the computer industry, particularly since most people just use computers for word processing and games--and computers become outmoded or obsolete much sooner than new textbooks or a good teacher. As one who loves computers as much as he disdains the inflated promises made on their behalf, Stoll offers a commonsense look at how we can make a technological world better suited for people, instead of making people better suited to using machines.
High Tech Vs the Highest Tech
Author: Jeff Tichelar
Publisher:
Published: 2019-04-15
Total Pages: 78
ISBN-13: 9780578472782
DOWNLOAD EBOOKWhat man creates versus what we see in nature.
