Top Tasks: A How-to Guide
Author: Gerry McGovern
Publisher: Lulu.com
Published: 2018
Total Pages: 186
ISBN-13: 1916444601
DOWNLOAD EBOOKEssence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.