Soft Systems Methodology in Action

Soft Systems Methodology in Action

Author: Peter Checkland

Publisher: John Wiley & Sons

Published: 1999-09-28

Total Pages: 438

ISBN-13: 0471986054

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Soft Systems Methodology in Action "Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade." Hamish Rennie, Journal of the Operational Research Society, 1992 Thirty years ago Peter Checkland set out to test whether the Systems Engineering (SE) approach, highly successful in technical problems, could be used by managers coping with the unfolding complexities of organizational life. The straightforward transfer of SE to the broader situations of management was not possible, but by insisting on a combination of systems thinking strongly linked to real-world practice Checkland and his collaborators developed an alternative approach - Soft Systems Methodology (SSM) - which enables managers of all kinds and at any level to deal with the subtleties and confusions of the situations they face. This work established the now accepted distinction between 'hard' systems thinking, in which parts of the world are taken to be 'systems' which can be 'engineered', and 'soft' systems thinking in which the focus is on making sure the process of inquiry into real-world complexity is itself a system for learning. Systems Thinking, Systems Practice (1981) and Soft Systems Methodology in Action (1990) together with an earlier paper Towards a Systems-based Methodology for Real-World Problem Solving (1972) have long been recognized as classics in the field. Now-Peter Checkland has looked back over the three decades of SSM development, brought the account of it up to date, and reflected on the whole evolutionary process which has produced a mature SSM. SSM: A 30-Year Retrospective, here included with Soft Systems Methodology in Action closes a chapter on what is undoubtedly the most significant single research programme on the use of systems ideas in problem solving. Now retired from full-time university work, Peter Checkland continues his research as a Leverhulme Emeritus Fellow.


Systems Thinking, Systems Practice

Systems Thinking, Systems Practice

Author: Peter Checkland

Publisher:

Published: 1981-06-10

Total Pages: 356

ISBN-13:

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Systems Thinking, Systems Practice "Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade." Hamish Rennie, Journal of the Operational Research Society, 1992 Thirty years ago Peter Checkland set out to test whether the Systems Engineering (SE) approach, highly successful in technical problems, could be used by managers coping with the unfolding complexities of organizational life. The straightforward transfer of SE to the broader situations of management was not possible, but by insisting on a combination of systems thinking strongly linked to real-world practice Checkland and his collaborators developed an alternative approach - Soft Systems Methodology (SSM) - which enables managers of all kinds and at any level to deal with the subtleties and confusions of the situations they face. This work established the now accepted distinction between 'hard' systems thinking, in which parts of the world are taken to be 'systems' which can be 'engineered', and 'soft' systems thinking in which the focus is on making sure the process of inquiry into real-world complexity is itself a system for learning. Systems Thinking, Systems Practice (1981) and Soft Systems Methodology in Action (1990) together with an earlier paper Towards a Systems-based Methodology for Real-World Problem Solving (1972) have long been recognized as classics in the field. Now Peter Checkland has looked back over the three decades of SSM development, brought the account of it up to date, and reflected on the whole evolutionary process which has produced a mature SSM. SSM: A 30-Year Retrospective, here included with Systems Thinking, Systems Practice closes a chapter on what is undoubtedly the most significant single research programme on the use of systems ideas in problem solving. Now retired from full-time university work, Peter Checkland continues his research as a Leverhulme Emeritus Fellow.


Systems Thinking Basics

Systems Thinking Basics

Author: Virginia Anderson

Publisher:

Published: 1997

Total Pages: 258

ISBN-13:

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Systems Thinking Basics is a self-study, skill-building resource designed to introduce you to the power of systems thinking tools. With an emphasis on behavior over time graphs and causal loop diagrams, this workbook guides you step by step through: Recognizing systems and understanding the importance of systems thinking Interpreting and creating behavior over time graphs and causal loop diagrams Applying and practicing systems thinking day-to-day Each of the book's six main sections contains a wealth of examples from the business world, as well as learning activities that reinforce concepts and provide you with the opportunity and space to practice. An array of appendices offers: Extra practice activities A summary of key points and suggested responses to the learning activities A table showing the "palette" of systems thinking tools available A glossary of systems thinking terms A list of additional resources A summary of the systems archetypes The many diagrams within the book clarify concepts and visually reinforce key principles. Systems Thinking Basics is ideal for aspiring systems thinkers eager to try their hand at using these powerful tools


Thinking Through Systems Thinking

Thinking Through Systems Thinking

Author: Ion Georgiou

Publisher: Routledge

Published: 2013-01-11

Total Pages: 266

ISBN-13: 1136016384

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Systemicity is receiving wider attention thanks to its evident paradox. On the one hand, it occurs as a problem with complex symptoms. On the other, it is sought after as an approach for dealing with the non-linear reality of the world. At once problem and prize, systemicity continues to confound. This book details the mechanics of this paradox as they arise from human epistemological engagement with the world. Guided by an original analysis of the fundamental idea of emergent property, Thinking Through Systems Thinking uncovers the distinct significance, but also incompleteness, of the systems approach as a theory of human epistemological engagement. The incompleteness is treated through a non-eclectic interdisciplinary investigation which meets ten distinctly developed criteria required of any potential interdisciplinary partner to systems thinking. There results a theory of knowledge – an epistemology - which is systemic in both senses of the term: it belongs to the general systems movement, and it is systemically structured. The systems movement is thus offered a distinct epistemological voice which can compete on equal ground with other philosophical/epistemological positions. In true systemic fashion, this theory of knowledge also offers methodological, ethical, and existential implications.


Designing for the Digital Age

Designing for the Digital Age

Author: Kim Goodwin

Publisher: John Wiley & Sons

Published: 2011-03-25

Total Pages: 770

ISBN-13: 1118079884

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Whether you’re designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today’s digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology. Designing successful products and services in the digital age requires a multi-disciplinary team with expertise in interaction design, visual design, industrial design, and other disciplines. It also takes the ability to come up with the big ideas that make a desirable product or service, as well as the skill and perseverance to execute on the thousand small ideas that get your design into the hands of users. It requires expertise in project management, user research, and consensus-building. This comprehensive, full-color volume addresses all of these and more with detailed how-to information, real-life examples, and exercises. Topics include assembling a design team, planning and conducting user research, analyzing your data and turning it into personas, using scenarios to drive requirements definition and design, collaborating in design meetings, evaluating and iterating your design, and documenting finished design in a way that works for engineers and stakeholders alike.


Critical Systems Thinking and the Management of Complexity

Critical Systems Thinking and the Management of Complexity

Author: Michael C. Jackson

Publisher: John Wiley & Sons

Published: 2019-03-15

Total Pages: 728

ISBN-13: 1119118387

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From the winner of the INCOSE Pioneer Award 2022 The world has become increasingly networked and unpredictable. Decision makers at all levels are required to manage the consequences of complexity every day. They must deal with problems that arise unexpectedly, generate uncertainty, are characterised by interconnectivity, and spread across traditional boundaries. Simple solutions to complex problems are usually inadequate and risk exacerbating the original issues. Leaders of international bodies such as the UN, OECD, UNESCO and WHO — and of major business, public sector, charitable, and professional organizations — have all declared that systems thinking is an essential leadership skill for managing the complexity of the economic, social and environmental issues that confront decision makers. Systems thinking must be implemented more generally, and on a wider scale, to address these issues. An evaluation of different systems methodologies suggests that they concentrate on different aspects of complexity. To be in the best position to deal with complexity, decision makers must understand the strengths and weaknesses of the various approaches and learn how to employ them in combination. This is called critical systems thinking. Making use of over 25 case studies, the book offers an account of the development of systems thinking and of major efforts to apply the approach in real-world interventions. Further, it encourages the widespread use of critical systems practice as a means of ensuring responsible leadership in a complex world. The INCOSE Pioneer Award is presented to someone who, by their achievements in the engineering of systems, has contributed uniquely to major products or outcomes enhancing society or meeting its needs. The criteria may apply to a single outstanding outcome or a lifetime of significant achievements in effecting successful systems. Comments on a previous version of the book: Russ Ackoff: ‘the book is the best overview of the field I have seen’ JP van Gigch: ‘Jackson does a masterful job. The book is lucid ...well written and eminently readable’ Professional Manager (Journal of the Chartered Management Institute): ‘Provides an excellent guide and introduction to systems thinking for students of management’


Learning For Action

Learning For Action

Author: Peter Checkland

Publisher: John Wiley & Sons

Published: 2007-04-02

Total Pages: 230

ISBN-13: 0470025549

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From the father of Soft Systems Methodology (SSM), Peter Checkland, comes a new, accessible text which clearly and concisely looks at SSM. The book leaves out all of the development detail and historical/intellectual material which can be found in Checkland’s other classic works, but contains the practical essentials that will allow teachers to teach SSM accurately and students to learn it with real understanding. Features: · Short and definitive account of SSM containing the practical essentials. · Written with great clarity and presented in a reader-friendly way. · Contains examples of SSM in action. · Includes cases.


Encyclopedia of Operations Research and Management Science

Encyclopedia of Operations Research and Management Science

Author: Saul I. Gass

Publisher: Springer Science & Business Media

Published: 2012-12-06

Total Pages: 774

ISBN-13: 1461304598

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Operations Research: 1934-1941," 35, 1, 143-152; "British The goal of the Encyclopedia of Operations Research and Operational Research in World War II," 35, 3, 453-470; Management Science is to provide to decision makers and "U. S. Operations Research in World War II," 35, 6, 910-925; problem solvers in business, industry, government and and the 1984 article by Harold Lardner that appeared in academia a comprehensive overview of the wide range of Operations Research: "The Origin of Operational Research," ideas, methodologies, and synergistic forces that combine to 32, 2, 465-475. form the preeminent decision-aiding fields of operations re search and management science (OR/MS). To this end, we The Encyclopedia contains no entries that define the fields enlisted a distinguished international group of academics of operations research and management science. OR and MS and practitioners to contribute articles on subjects for are often equated to one another. If one defines them by the which they are renowned. methodologies they employ, the equation would probably The editors, working with the Encyclopedia's Editorial stand inspection. If one defines them by their historical Advisory Board, surveyed and divided OR/MS into specific developments and the classes of problems they encompass, topics that collectively encompass the foundations, applica the equation becomes fuzzy. The formalism OR grew out of tions, and emerging elements of this ever-changing field. We the operational problems of the British and U. s. military also wanted to establish the close associations that OR/MS efforts in World War II.


Soft Systems Methodology

Soft Systems Methodology

Author: Brian Wilson

Publisher: John Wiley & Sons

Published: 2001-06-22

Total Pages: 288

ISBN-13:

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Conceptual model building is accepted as a key phase in Soft Systems Methodology. Despite the recognition of the importance of the SSM, students are still experiencing difficulty with the basic process of conceptual model building. This book addresses that issue.