Summary: The Solution-Centric Organization

Summary: The Solution-Centric Organization

Author: BusinessNews Publishing,

Publisher: Primento

Published: 2014-11-12

Total Pages: 45

ISBN-13: 2511021854

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The must-read summary of Keith Eades and Robert Kear's book: "The Solution-Centric Organization: Transform Your Revenue Engine to Market and Sell High Value Solutions". This complete summary of Keith Eades and Robert Kear's book "The Solution-Centric Organization" shows that, as globalisation proceeds, more and more companies are trying to differentiate themselves by offering “solutions” – loose bundles of products and services lumped together in an attempt to offset being viewed as commodities. However, this isn't enough and something more fundamental needs to change. In their book, the authors explain that in order to move from being product-centered to becoming solution-centered, there are six systemic drivers which need to be aligned. This summary presents the competitive advantage of becoming solution-centric, and gives essential concepts and principles to solution-centricity. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "The Solution-Centric Organization" and discover the key to creating products that customers really want.


The Experience-Centric Organization

The Experience-Centric Organization

Author: Simon David Clatworthy

Publisher: "O'Reilly Media, Inc."

Published: 2019-07-15

Total Pages: 360

ISBN-13: 1492045721

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Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers. Author Simon Clatworthy shows you how to transform your organization into one that aligns your customers’ experiential journey with platforms, organizational structures, and strategic alliances. Rather than treat customer experience as an add-on to product and service design, you’ll discover how experience-centricity can drive the whole organization. Learn the five steps necessary to transform into an experience-centric organization Explore the underlying structure needed to design and deliver memorable experiences Understand how customers and clients experience products and services Develop experiential DNA as an extension of your brand DNA Be proactive by translating cultural trends into experiences


Escaping the Build Trap

Escaping the Build Trap

Author: Melissa Perri

Publisher: O'Reilly Media

Published: 2018-11-01

Total Pages: 200

ISBN-13: 1491973765

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To stay competitive in today’s market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Companies that live and die by outputs often fall into the "build trap," cranking out features to meet their schedule rather than the customer’s needs. In this book, Melissa Perri explains how laying the foundation for great product management can help companies solve real customer problems while achieving business goals. By understanding how to communicate and collaborate within a company structure, you can create a product culture that benefits both the business and the customer. You’ll learn product management principles that can be applied to any organization, big or small. In five parts, this book explores: Why organizations ship features rather than cultivate the value those features represent How to set up a product organization that scales How product strategy connects a company’s vision and economic outcomes back to the product activities How to identify and pursue the right opportunities for producing value through an iterative product framework How to build a culture focused on successful outcomes over outputs


Designing the Customer-Centric Organization

Designing the Customer-Centric Organization

Author: Jay R. Galbraith

Publisher: John Wiley & Sons

Published: 2011-01-06

Total Pages: 208

ISBN-13: 1118046862

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Designing the Customer-Centric Organization offers todayâ??s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer. Written by Jay Galbraith (the foremost expert in the field of organizational design), this important book includes a tool that will help determine how customer-centric an organization is- light-level, medium-level, complete-level, or high-level- and it shows how to ascertain the appropriate level for a particular institution. Once the groundwork has been established, the author offers guidance for the process of implementing a customer-centric system throughout an organization. Designing the Customer-Centric Organization includes vital information about structure, management processes, reward and management systems, and people practices.


Solution Selling Exam Prep

Solution Selling Exam Prep

Author: Cybellium

Publisher: Cybellium

Published:

Total Pages: 229

ISBN-13: 1836793952

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Welcome to the forefront of knowledge with Cybellium, your trusted partner in mastering the cuttign-edge fields of IT, Artificial Intelligence, Cyber Security, Business, Economics and Science. Designed for professionals, students, and enthusiasts alike, our comprehensive books empower you to stay ahead in a rapidly evolving digital world. * Expert Insights: Our books provide deep, actionable insights that bridge the gap between theory and practical application. * Up-to-Date Content: Stay current with the latest advancements, trends, and best practices in IT, Al, Cybersecurity, Business, Economics and Science. Each guide is regularly updated to reflect the newest developments and challenges. * Comprehensive Coverage: Whether you're a beginner or an advanced learner, Cybellium books cover a wide range of topics, from foundational principles to specialized knowledge, tailored to your level of expertise. Become part of a global network of learners and professionals who trust Cybellium to guide their educational journey. www.cybellium.com


System Analysis, Design, and Development

System Analysis, Design, and Development

Author: Charles S. Wasson

Publisher: John Wiley & Sons

Published: 2005-12-13

Total Pages: 832

ISBN-13: 0471728233

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Written in a practical, easy to understand style, this text provides a step-by-step guide to System Analysis and Engineering by introducing concepts, principles, and practices via a progression of topical, lesson oriented chapters. Each chapter focuses on specific aspects of system analysis, design, and development, and includes definitions of key terms, examples, author's notes, key principles, and challenging exercises that teach readers to apply their knowledge to real world systems. Concepts and methodologies presented can be applied by organizations in business sectors such as transportation, construction, medical, financial, education, aerospace and defense, utilities, government, and others, regardless of size. An excellent undergraduate or graduate-level textbook in systems analysis and engineering, this book is written for both new and experienced professionals who acquire, design, develop, deploy, operate, or support systems, products, or services.


Graph Based Multimedia Analysis

Graph Based Multimedia Analysis

Author: Ananda S Chowdhury

Publisher: Elsevier

Published: 2024-08-07

Total Pages: 368

ISBN-13: 0443214867

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Graph Based Multimedia Analysis applies concepts from graph theory to the problems of analyzing overabundant video data. Video data can be quite diverse: exocentric (captured by a standard camera) or egocentric (captured by a wearable device like Google Glass); of various durations (ranging from a few seconds to several hours); and could be from a single source or multiple sources. Efficient extraction of important information from such a large class of diverse video data can be overwhelming. The book, with its rich repertoire of theoretically elegant solutions, from graph theory in conjunction with deep learning, constrained optimization, and game theory, empowers the audience to achieve tasks like obtaining concise yet useful summaries and precisely recognizing single as well as multiple actions in a computationally efficient manner. The book provides a unique treatise on topics like egocentric video analysis and scalable video processing. - Addresses a number of challenging state-of-the-art problems in multimedia analysis like summarization, co-summarization, and action recognition - Handles a wide class of video with different genres, durations, and numbers - Applies a class of theoretically rich algorithms from the discipline of graph theory, in conjunction with deep learning, constrained optimization and game theory - Includes thorough complexity analyses of the proposed solutions, and an appendix containing implementable source codes


Human at the Centerof the Organization: Visions, Realities, Challenges

Human at the Centerof the Organization: Visions, Realities, Challenges

Author: Marzena Stor

Publisher: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu

Published: 2024-09-10

Total Pages: 188

ISBN-13: 8367899598

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"Human at the Center of the Organization: Visions, Realities, Challenges," a monograph edited by Marzena Stor, is a comprehensive exploration of the paradigm shift in organizational management that emphasizes placing humans at the core of all strategic and operational activities. The monograph delves into various critical aspects such as HRM responses to labor shortages, employee loyalty, and performance factors, and the evolution of management practices in Poland. It also addresses contemporary issues like AI-enhanced recruitment, the needs of Generation Z, and the importance of mental health and well-being in the workplace. The goal of this monograph is to provide a detailed analysis of how organizations can balance efficiency and innovation with the need to support and understand their employees. Through theoretical frameworks, empirical research findings, and practical insights, this work offers valuable strategies for enhancing employee engagement, retention, and overall organizational performance, making it an indispensable resource for HRM professionals, organizational leaders, and scholars interested in the future of human-centric management.


Customer Relationship Management

Customer Relationship Management

Author: Simon Knox

Publisher: Routledge

Published: 2007-06-01

Total Pages: 319

ISBN-13: 1136412506

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Customer Relationship Management presents a ground-breaking strategic framework for successful CRM policy. Built around Professor Payne's five key processes, the book demonstrates a systematic management progression that will guarantee the maximum impact and efficiency of a CRM programme. The book backs up these five processes - strategy development, value creation, channel and media integration, information management and performance assessment - with 16 best practice case studies which set the universal theory in a specific practical context. These feature a range of companies, including Orange, Brittania, Homebase, Canada Life, Sun Microsystems, Natwest, Sears, Roebuck & Co., Nortel Networks and Siemens. The book concludes with interviews from four thought leaders, offering a 'futures' vision forum for CRM. Customer Relationship Management is a vital instrument for anyone who needs to know how to develop and measure effective CRM within an organization. It includes overviews and key learning points preceding each case study, and a summary chapter to draw out the most salient lessons from CRM best practices. For practitioner or academic alike, this is essential reading.


Designing Dynamic Organizations

Designing Dynamic Organizations

Author: Jay R. Galbraith

Publisher: Amacom Books

Published: 2002

Total Pages: 312

ISBN-13: 9780814471197

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Which business structures are best suited to the unpredictable 21st century? How can a company, division, or department reconfigure itself with minimum disruption and maximum impact? Every executive grapples with problems of restructuring--and most need hands-on guidance to solve them. This eye-opening book shows business leaders at all levels how to examine their choices by leading them systematically through these fundamental questions: * Should we restructure to meet our strategic goals? * What are the best structural options to achieve our success? * What lateral processes are necessary to support the new structure? * How do we staff the restructured organization to optimize results? Based on Galbraith's world-renowned approach, this guide includes examples and worksheets that pilot readers through the essential steps of organizational design.