"This book provides a much-needed focus on implementation -- clearly the most difficult aspect of reengineering." --Thomas H. Davenport, Partner and Director of Research The Ernest & Young Center for Business Innovation "Successful Reengineering is an eminently practical handbook. Read it before embarking on a major reengineering effort to help avoid the pitfalls of the terrain." --Robin L. Renn, Senior Vice President Quality and Reengineering American Express "Petrozzo and Stepper show how to translate the lofty concepts into actionable programs. They show how empowerment, teaming, and continuous improvement must all merge together when implementing reengineering. The book is must reading for any organization or individual who wants a hands-on, how-to understanding of the subject."--Earl Naumann, Author of Creating Customer Value
Software process reengineering has become highly visible over the past several years. Efforts are being undertaken by organizations of all types and sizes as they attempt to deal with the challenges of quality, complexity and competitiveness. As an emerging technology, the effectiveness and potential impact of process improvement efforts have been debated, but not fully tested or validated. At the very core of this technological evolution is the idea that the quality of a software product is highly dependent on the quality of the process used for its development. Successful Software Reengineering examines the most recent theories, models, approaches and processes involved with the concept of software improvement and reengineering.
Today's organizations can enjoy vast improvements when processes are adjusted through reengineering. But unless they can identify which processes need improvement, these companies may be wasting time and other resources. Process Reengineering reduces this risk, showing readers how to evaluate processes for reengineering potential. This concise guide also prepares the work force for the general and technological challenges associated with any type of radical change.
Many very intelligent people, including managers at all levels are a failure. Why? Their I. Q. is high but their emotional intelligence is low. Reengineering yourself teaches you how to become more productive and happier in the process. How? By practicing different mind exercises 7you raise your awareness ceiling so you are aware of your reactions, 7you become more effective in your thinking and in your communication, you develop your hidden creativity destroying negativism from the past,7you use your talents and time more effectively to make your work better and easier,7you acquire the habit of excellence in your thinking and actions..What Reengineering Yourself presents to you was tested by Araoz and Sutton in their many years of leader formation in the corporate world, in the church and in the U. S. army. The authors have reached thousands of people who believe their lives have changed for the better thanks to the methods of Reengineering Yourself. The approach is eclectic, drawing from diverse sources of proven success in the fields of management training, psychology, sociology, learning theory and philosophy. Therefore this is not a book for you to read once and put back on the shelf. Rather it is ?a blueprint for personal success? that you?ll use as a manual to which you return frequently. Also the ?practices? found throughout its pages are meant to create in you new habits of excellence and power thoughts.Any intelligent person realizes that there is room for improvement in our lives, both professional and personal. Reengineering Yourself is another tool for self-enrichment and improved productivity. The wise person tries and applies a new method that has been successful for manyothers.
The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.
The co-author of the monumental bestseller Reengineering the Corporation continues the reengineering revolution with another national bestseller that has already sold more than 165,000 copies in hardcover Reengineering Management is a brilliant, practical and much needed book on the most powerful management idea of the decade. Reengineering—changing the traditional and outdated organization, processes and culture of a company—is corporate America's greatest challenge today. In Reengineering Management, Champy examines the far-reaching changes managers must make for themselves and their companies to succeed in an era of unprecedented competition. Through his extensive consulting and research work, he shows how reengineering succeeds only when managers reinvent their own jobs and managerial styles. Otherwise, the ultra-efficient and effective reengineered processes for acquiring and serving customers, filling orders, bringing new concepts to market and other key business activities eventually fall apart. Champy illustrates this new management agenda through first-hand experiences of managers of reengineered operations at Federal Express, Wisconsin Electric, CIGNA Health Care, Hewlett-Packard, AT&T Universal Card Services and other companies. Champy shows how they are mastering the managerial challenges of reengineering, and as a result are making their organizations exciting and competitive. As more and more organizations reengineer, the experiences of these managers will become an insiders' guide to managerial life in the company of the future. Reengineering Management picks up where Reengineering the Corporation left off—by exploring the managerial implications of the reengineered workplace. As reengineering becomes critical to all organizations, Reengineering Management will be the road map for managerial success in the future. It is, indeed, the manifesto for the next managerial revolution.
Airborne Express, Hershey's, Motorola, Pillsbury—how do the executives of international corporations formulate effective strategies for corporate success? Filled with helpful insights into the state of the art in strategic management, this book provides a framework for the formulation, implementation, and control of strategies for all types of domestic and global organizations. You'll also find 21 suggested corporate cases for analysis (complete with reference sources), including Blockbuster Video, PepsiCo, Harley-Davidson, Nike, Home Depot, and Microsoft. This up-to-date volume gives you a comprehensive overview of strategic management in an easy-to-read format. It addresses important current issues, such as TQM (Total Quality Management), reengineering, benchmarking, and the formulation of strategic management in international markets. Strategic Management: Formulation, Implementation, and Control in a Dynamic Environment is a part of The Haworth Press, Inc. promotion book series edited by Richard Alan Nelson, Ph.D., APR. Here is a small sample of what Strategic Management: Formulation, Implementation, and Control in a Dynamic Environment will teach you about: the definition, meaning, and history of strategic management the difference between business policy and business strategy corporate structure, governance, and culture mission statements how to assess the corporate/business environment—internal, external, and macro how to formulate an effective business strategy strategic alternatives—specialization, diversification, alliances, joint ventures, acquisitions, and more dealing with foreign governments and competing on a global scale the role of the general manager and the board of directors the control process and ways to measure the financial soundness of strategic decisions management techniques for not-for-profit companies Strategic Management: Formulation, Implementation, and Control in a Dynamic Environment is an ideal reference for any teacher, student, or professional in the management arena.
This volume shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to improve business processes in terms of communication, inventory management, data management, management information systems, customer relationship management, computer-aided design, computer-aided manufacturing (CAM), and computer-aided engineering. This volume explores these issues in depth.
