Designing Performance Measurement Systems

Designing Performance Measurement Systems

Author: Fiorenzo Franceschini

Publisher: Springer

Published: 2018-11-23

Total Pages: 220

ISBN-13: 3030011925

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Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions – even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.


Management by Measurement

Management by Measurement

Author: Fiorenzo Franceschini

Publisher: Springer Science & Business Media

Published: 2007-08-13

Total Pages: 250

ISBN-13: 3540732128

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Companies are what they measure and the selection of good performance indicators is not an easy process. This monograph suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability. It focuses on the designing of a Performance Measurement System (PMS).


Sales Professional's Guide to Writing Winning Proposals

Sales Professional's Guide to Writing Winning Proposals

Author: Bob Kantin

Publisher: Hillcrest Publishing Group

Published: 2007-10

Total Pages: 226

ISBN-13: 0979846722

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This historic book may have numerous typos and missing text. Purchasers can usually download a free scanned copy of the original book (without typos) from the publisher. Not indexed. Not illustrated. 1776 edition. Excerpt: ... ( ) Letters from Governor Cooke and General Ward were read. .: The Congress then resumed the consideration of the report of the Committee on Indian affairs, and the fame being gone through, was agreed to as follows; -; That the securing and preserving the friendship of the Indian nations, appears to be a subject of the utmost moment to these Colonies. That there is too much reason to apprehend, that administration will spare no pains to excite the several nations of Indians to take up arms against these Colonies; and that it becomes us to be very active and vigilant in exerting every prudent means to strengthen and confirm the friendiy disposition towards these Colonies, which has long prevailed among the northern tribes, and which has been lately manifested by some of those to the southward. As the Indians depend on the Colonists for arms, ammunition and clothing, which are become neT cesiary to their subsistance, that Commissioners be appointed by this Congress, to superintend Indian affairs in behalf of these Colonies. . That there be three departments of Indians, the northern, middle, and southern. The northern to extend so far south as to include the whole of the Indians known by the name of the Six Nations, and all the Indians northward of those nations. The southern department to extend so far north as to include the Cherokees, and all the Indians that may be to the southward of them. The middle to contain the Indian nations that lie between the other two departments. That That sive commissioners be appointed for the southern department. That for each of the other two departments there be appointed three commissioner? DEGREES That the commissioners have power to treat with, the Indians in their respective departments, in the name an


The ASQ CSSBB Study Guide

The ASQ CSSBB Study Guide

Author: Mark Allen Durivage

Publisher: Quality Press

Published: 2017-08-24

Total Pages: 282

ISBN-13: 1951058593

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Practice questions and test to aid those studying to take the ASQ Certified Six Sigma Black Belt exam. Practice questions and a practice exam to aid those studying to take the ASQ Certified Six Sigma Black Belt exam.


The Gillingham Manual

The Gillingham Manual

Author: Anna Gillingham

Publisher: Educators Publishing Service, Incorporated

Published: 1997

Total Pages: 0

ISBN-13: 9780838802007

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In this multisensory phonics technique, students first learn the sounds of letters, and the build these letter-sounds into words. Visual, auditory and kinesthetic associations are used to remember the concepts. Training is recommended.


Enhancing Teaching and Learning in the Dutch Vocational Education System

Enhancing Teaching and Learning in the Dutch Vocational Education System

Author: Elly de Bruijn

Publisher: Springer

Published: 2017-02-23

Total Pages: 311

ISBN-13: 3319507346

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This book discusses how the Dutch vocational education system has undergone significant waves of reform driven by global imperatives, national concerns and governmental policy goals. Like elsewhere, the impetuses for these reforms are directed to generating a more industry-responsive, locally-accountable and competence-based vocational education system. Each wave of reforms, however, has had particular emphases, and directed to achieve particular policy outcomes. Yet, they are more than mere versions of what had or is occurring elsewhere. They are shaped by specific national imperatives, sentiments and localised concerns. Consequently, whilst this book elaborate what constitutes the contemporary provision of vocational education in the Netherlands also addresses a broader concern of how vocational education systems become formed, manifested within nation states, and then are transformed through particular imperatives, institutional arrangement and localised factors. So, the readers of this book whilst learning much about the Dutch vocational education system will also come to identify and engage with a selection of contributions that inform factors that situate, shape and transform vocational education systems. Such a focus seems important given an era when there are concerns to standardise and make uniform educational provisions, often for administrative or political imperatives. As such, this book will be of interest not only to those who are engaged in the field of vocational education, but those with an interest in educational policy, practice and comparative studies.


NRM1 Cost Management Handbook

NRM1 Cost Management Handbook

Author: David P Benge

Publisher: Routledge

Published: 2014-06-13

Total Pages: 651

ISBN-13: 1317907817

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The definitive guide to measurement and estimating using NRM1, written by the author of NRM1 The 'RICS New rules of measurement: Order of cost estimating and cost planning of capital building works' (referred to as NRM1) is the cornerstone of good cost management of capital building works projects - enabling more effective and accurate cost advice to be given to clients and other project team members, while facilitating better cost control. The NRM1 Cost Management Handbook is the essential guide to how to successfully interpret and apply these rules, including explanations of how to: quantify building works and prepare order of cost estimates and cost plans use the rules as a toolkit for risk management and procurement analyse actual costs for the purpose of collecting benchmark data and preparing cost analyses capture historical cost data for future order of cost estimates and elemental cost plans employ the rules to aid communication manage the complete 'cost management cycle' use the elemental breakdown and cost structures, together with the coding system developed for NRM1, to effectively integrate cost management with Building Information Modelling (BIM). In the NRM1 Cost Management Handbook, David Benge explains in clear terms how NRM1 is meant to be used in familiar quantity surveying tasks, as well as a range of activities of crucial importance for professionals in years to come. Worked examples, flow charts, diagrams, templates and check lists ensure readers of all levels will become confident and competent in the use of NRM1. This book is essential reading for anyone working with NRM1, and is the most authoritative guide to practice available for those preparing to join the industry.


Challenges in Economic Policy, Business and Management in the COVID-19 Era

Challenges in Economic Policy, Business and Management in the COVID-19 Era

Author: Anna Ujwary-Gil

Publisher: INE PAN

Published: 2022-01-01

Total Pages: 269

ISBN-13: 8361597808

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The COVID-19 pandemic has made it necessary to redefine the most significant challenges faced by individual economies and society today. It contributed to the change of contemporary social, technological and economic trends, the effects of which will indeed be the subject of many scientific studies in the coming years. As the pandemic progresses, it promotes reflection and summaries of the consequences of behaviors or omissions in each country. One of them is a synthetic presentation of ten lessons from the pandemic (Gorynia, 2021), which the professor accurately diagnoses in the economic context: 1) the pandemic as a non-economic (sanitary-medical) shock that caused the economic, social and political crisis; 2) the pandemic as a "black swan", an unpredictable threat of high species gravity, but requiring anticipation to minimize its harmful effects in the future; 3) determining the causes of the appearance of the virus determines different preventive actions for future threats; 4) resilience as the foundation of long-term economic efficiency; 5) the set of measures to counteract the harmful effects of a pandemic should not be unified but adapted to the specificity of the facilities it is to affect; 6) the world economy as a system of vessels connected with its positive and negative consequences; 7) the pandemic highlighted the role of coordination of international cooperation; the shortcomings of globalization must be overcome by fairly sharing the positive fruits of international cooperation and resilience aimed at diversifying supplies; 8) economic policy pursued by individual states with a view to preventing the effects of the economic crisis caused by a pandemic cannot be voluntary; 9) the pandemic has sharpened the perception of the shortcomings of contemporary economic, social and political systems and prompts the questioning of certain pillars of the market economy (e.g., homo oeconomicus, individual and global rationality, private and state property, canons of monetary, fiscal, budgetary or industrial policy); 10) the pandemic increases the pressure on systemic and holistic thinking taking into account green economic development, saving energy, water and other resources, using renewable energy sources, avoiding wastage of resources, paying attention to social inequalities in the world, regions and countries, solving poverty problems, and social exclusion. This monograph is partially a response to the in-depth issues covered in these lessons. The authors of individual chapters challenge contemporary topics relating to ​​the COVID-19 pandemic, industry and inter-organizational cooperation, pro-environmental, resilient, and innovative organizations. The monograph consists of three parts. The first part (PART 1) covers an overview of very recent research, considering the impact of COVID-19 on the economy, industries, and business. The article by Anna Ujwara-Gil and Bianka Godlewska-Dzioboń deals with, among others, the issues relating to pandemic impacts on the slowdown in the functioning of the construction, electric automotive, and water industries. Also, it affects the tourist industry, where countries are starting to pay attention to the resource-saving green economy and problems of professional exclusion in the pandemic era. In another article, Maria Czech refers to the influence of public debt on the volatility of spreads during the COVID-19 pandemic. This research is part of the study on the use of sovereign credit default swap spreads to assess a country's credit risk, which may be distorted in a pandemic period. It is undisputed that the COVID-19 pandemic has a global dimension. The crisis resulting from disorders such as in value chains has caused industry to slow down. The Czech luxury fashion industry is no exception. As Radka MacGregor Pelikánová points out, COVID-19 has turned out to be a threat to its development.. Leading Czech luxury fashion companies withdrew to a passive role and felt the negative consequences of the pandemic. As the Author points out, few have engaged in corporate social responsibility and showed ingenuity, which increases their chances of survival in the future. In other studies, Tereza Horáková and Kateřina Maršíková identified factors influencing the environment of effective knowledge exchange in SMEs, which in the era of hybrid work during COVID-19, is particularly important. The second part of the monograph (PART 2) includes two studies on the photovoltaic cell industry in China from the perspective of comparative and intra-industry advantage. As a significant player in the global trade scene and various value chains, China is a fascinating subject of research undertaken by Paweł Brusilo and Bogusława Drelich-Skulska. The results of the first article demonstrate the success of the Chinese industry in terms of growth potential, competitiveness, and development opportunities thanks to effective state support and favorable market forces. As the authors point out, the Chinese solar cell industry has not been studied so far in the context of comparative advantage and the new structural economy. The results show the way for other countries to consider or develop innovative industries, such as renewable energy and solar energy. In the second article, Paweł Brusilo examines the topic of the Belt and Road Initiative in the context of the Chinese photovoltaic cell industry, energy transition policy, identification of modern intra-industry trade patterns and opportunities for this industry, which is characterized by significant state interventionism. The considerations in this article may inspire EU countries to deepen economic and trade cooperation in the export and import of solar cells with China. On the other hand, Joanna Kurowska-Pysz has undertaken the analysis of the cooperation conditions within the innovative processes of representatives of science, business, the legislative, and economic environment cooperating on the capital market. The Author focused on the motivators, barriers, but also the search for an effective form of development of intersectoral cooperation enabling the exchange of knowledge and experience, learning, including the flow of personnel between sectors, joint organization of conferences, seminars, training, and implementation of research projects constituting the basis of innovative processes, or the diagnosis of network relationships. The model proposed by the Author will surely inspire other researchers. The third part of the monograph (PART 3) includes articles referring, inter alia, to the pro-environmental organizational culture of enterprises. Katarzyna Piwowar-Sulej, as an advocate of this valuable orientation today, has shown that organizations are interested in developing pro-ecological behavior and are aware of their impact on the natural environment. The article is in line with the global trend focused on the sustainable, ecological, and green economy enterprises operating in this trend, not only because of COVID-19. Taking action to develop a pro-ecological organizational culture, taking care of the natural environment is not only a moral and ethical requirement but also an obligation for the future generation. This part also includes an article by Piotr Tomszys and Bartosz Grucza, who present an inspiring model of organizational resilience and an attempt to operationalize it. The organizational resilience model proposed by the Authors is in line with the growing interest in the analyzes and measurement of the enterprises' resilience. The conceptualization and measurement of economic resilience can inspire other researchers to further research in this area. The COVID-19 pandemic, as an unpredictable and destructive shock, might be a unique opportunity to verify the developed model, as the authors point out. The last article deals with the issue of innovative management and its measurement based on a proprietary tool developed by Magdalena Gorzelany-Dziadkowiec. The considerations undertaken by the Author are a reliable starting point for further research concerning the impact of COVID-19 on the organization's functioning, the development of innovative management, changes in work processes, and interpersonal relations in the era of increasingly dominant digital technology and skills to use it. The editors profoundly thank all the Authors for their valuable contribution to this monograph and cooperation in its co-creation. We address our grateful thanks to all the Reviewers for their insightful evaluation and high standards of their work. These special thanks go to (in alphabetical order) Barbara Błaszczyk Institute of Economics, Polish Academy of Sciences; Justyna Bugaj, Jagiellonian University; Anna Fornalczyk, COMPER Fornalczyk and Wspólnicy; Marta Gancarczyk, Jagiellonian University; Anna Maria Lis, Gdańsk University of Technology; Andrzej Lis, Nicolaus Copernicus University; Mieczysław Morawski, Warsaw University of Technology; Paweł Pisany, Institute of Economics, Polish Academy of Sciences; Natalia R. Potoczek, Institute of Economics, Polish Academy of Sciences. We also thank Paweł Japoł for his thorough proofreading of this monograph.


Armstrong's Handbook of Human Resource Management Practice

Armstrong's Handbook of Human Resource Management Practice

Author: Michael Armstrong

Publisher: Kogan Page Publishers

Published: 2017-02-03

Total Pages: 777

ISBN-13: 0749474122

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Armstrong's Handbook of Human Resource Management Practice is the bestselling, definitive text for all HRM students and professionals. Providing a complete resource for understanding and implementing HR in relation to the needs of the business as a whole, it contains in-depth coverage of all the key areas essential to the HR function such as employment law, employee relations, learning and development, performance and reward.. Accessible and to the point as ever, this fully updated 14th edition includes emerging theory and practice, embracing the most current thinking on engagement, talent management and leadership development. With updated case studies and references to academic journals, professional magazines and recent research and surveys, it also includes coverage of new approaches to topics such as job evaluation and pay structures. Armstrong's Handbook of Human Resource Management Practice is aligned with the Chartered Institute of Personnel and Development (CIPD) professional map and standards, with the sections meeting CIPD learning outcomes now even clearer than before. Comprehensive online support material for instructors, students and HR managers are included. Resources for students and professionals include multiple choice questions, flash cards, case studies, further reading and a glossary of HRM terms. The lecturers' manual contains session notes, discussion questions, a literature review and a complete set of lecture slides.


School, Family, and Community Partnerships

School, Family, and Community Partnerships

Author: Joyce L. Epstein

Publisher: Corwin Press

Published: 2018-07-19

Total Pages: 508

ISBN-13: 1483320014

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Strengthen programs of family and community engagement to promote equity and increase student success! When schools, families, and communities collaborate and share responsibility for students′ education, more students succeed in school. Based on 30 years of research and fieldwork, the fourth edition of the bestseller School, Family, and Community Partnerships: Your Handbook for Action, presents tools and guidelines to help develop more effective and more equitable programs of family and community engagement. Written by a team of well-known experts, it provides a theory and framework of six types of involvement for action; up-to-date research on school, family, and community collaboration; and new materials for professional development and on-going technical assistance. Readers also will find: Examples of best practices on the six types of involvement from preschools, and elementary, middle, and high schools Checklists, templates, and evaluations to plan goal-linked partnership programs and assess progress CD-ROM with slides and notes for two presentations: A new awareness session to orient colleagues on the major components of a research-based partnership program, and a full One-Day Team Training Workshop to prepare school teams to develop their partnership programs. As a foundational text, this handbook demonstrates a proven approach to implement and sustain inclusive, goal-linked programs of partnership. It shows how a good partnership program is an essential component of good school organization and school improvement for student success. This book will help every district and all schools strengthen and continually improve their programs of family and community engagement.