A striking new feature of the welfare systems in many Western countries is the extent to which market relations have permeated social services. Conceptions of 'risk management' now dominate the way parents and children are responded to, while new technologies aim to 'measure' their relationship with state service providers. Bureaucratic control is increasing, while resources are reduced. These factors have led to the demise of the traditional role of the social worker as one who engages with the client in a supportive encounter. Professional competence within social work is increasingly tied to 'mastering' scientific knowledge and new technical skills. The result of collaboration between authors from Canada, Britain and Australia, Social Work in a Corporate Era offers a critical overview of these developments and their implications. It provides a re-evaluation of the assumptions and practices of the critical social work tradition and explores the possibility of rebuilding an 'emancipatory' social work. The authors aim to disentangle the debate between Marxism, feminism and anti-racism, in the context of both postmodern challenges and the corporate restructuring of the welfare state. Calling for the development of a new politics of social work practice, this book addresses many of the urgent issues facing welfare state practitioners in health and social services today.
Based upon George Ritzer's McDonaldization of Society thesis and incorporating aspects of social theory, this book examines the introduction of care management to social work practice. Donna Dustin analyzes care management as an example of the managerial application of efficiency, calculability, predictability and control to social work practice. These principles, put to good use in organizations that produce tangible outputs at a profit, are being increasingly applied in non-profit public sector organizations where the outcomes require intangibles such as professional relationships. The author examines whether the McDonaldization process heightens dilemmas such as cost versus rights for professionals working in the social services. Using social theory to frame her research with care managers and their managers in the UK, the author examines the day-to-day implications of care management for social work practice and questions whether the construction of service users as customers contributes to empowering practice. The book's in-depth analysis of the policy background, implementation and practice of care management will resonate with social workers in other national contexts, such as the US, where the care management model has been introduced.
The book offers explanations and clarifications for the bewildering variety of titles and job profiles in the social professions in Europe. It presents them both as a product of specific national welfare arrangements and as a sign of a special kind of professional autonomy that so far helped to correct national welfare trends. Now this autonomy is once more called for in the light of the complete re-structuring of all European welfare states and a European model of social work could deliver impulses for real alternatives to growing exclusion and inequality.
This handbook addresses the issues and challenges of the delivery of social work education in the contemporary world. It provides an authoritative overview of the key debates, switching the lens away from a Western-centric focus to engage with a much broader audience in countries that are in the process of modernization and professionalization, alongside those where social work education is more developed. Chapters tackle major challenges with respect to curriculum, teaching, practice, and training in light of globalization, providing a thorough examination of the practice of social work in diverse contexts. This handbook presents a contribution to the process of knowledge exchange which is essential to global social work education. It brings together professional knowledge and lived experience, both universal and local, and aims to be an essential reference for social work educators, researchers, and students.
While economic indicators in recent years have shown an unprecedented level of prosperity, social indicators tell a different story: growing economic disparity, increasing numbers of Americans lacking health insurance, increased levels of poverty among our youngest and oldest citizens, and an anti-entitlement political climate that has eroded assistance to those most in need. In this era of "devolution," the federal government has been increasingly removed from the provision of services and support to vulnerable populations. This book presents a framework for understanding the impact of these developments on the practice of social work. The first section focuses on contemporary social forces, processes, and policy changes and their implications for the social work profession. The second section explores practical issues as they affect selected vulnerable populations. The concluding section describes interventions that have been taking place at grass-roots levels, including community action and interagency collaboration. Thus, this book attempts to integrate policy, practice, organizational, and community perspectives on social work practice with a commitment to social justice.
Future social work practice requires a holistic framework to deal effectively with the great social and economic disruptions of this unprecedented time. Innovation and creativity are indispensable to empowering social workers and social service organizations to make an impact on the lives of people and societies in today's world. This book provides a range of innovative practices of social work drawing from alternate theories and with a global orientation. It is forward-looking with a focus on social resilience, social inclusion and recovery. Using a strengths perspective, discussions in the chapters provide useful insights in restructuring social life and social services at the individual as well as community and societal levels for meeting the challenges of a new global era. The chapters draw on the experiences of the authors in their academic and practice engagements and focus on a variety of arenas of social work education and practice to enrich the understanding of the present and future of the field. Authors discuss theoretical and conceptual models to review social work education and practice of engaging in a fast-changing global era and complex contexts. Topics explored include: New Era for Social Work in the Global Future Remaking Social Work by Applying an Anti-oppressive Lens Vulnerability and Resilience of Refugee Women and Children Critical Green Social Work as Futuristic Social Work Practice Globalisation and the Future of Social Work Practice and Education Equipping Social Workers for a New Global Era Remaking Social Work for the New Global Era is an essential resource to inform practice, enrich teaching, and direct future research for social work academics, researchers, educators, students, and field supervisors, as well as social care, social work and social service practitioners in both clinical and policy settings. The book also would be of interest to mental health and community professionals in various practice contexts across the globe.
This book addresses the change of social work in the frame of modernisation. Through Mary Richmond’s classical idea of social work, the book seeks to set current societal trends affecting social work into the context of a long historical line, opening spaces for the new debates within the social work discipline as well as proposing and taking some new directions in the current era of compressed modernity. From the viewpoint of social work, there still is an individual in a situation, however, the situation has profoundly changed during the past hundred years. Divided into seven chapters, topics covered include, firstly, the rethinking of Richmond’s original idea, revisiting the modernisation theories and social transformations as well as discussion on the social work theories and mandates according to the chosen classics. Secondly, the book continues with sketching the pillars of compressed modernity and rethinking the global and local relations. During the era of glocalisation, polycentrism, digitalisation and hybridisation, the previous conceptualisations of social theory have to be reconsidered. Finally, a proposal for glocal social work vision is represented by setting questions which should be taken under scrutinity. Academics, researchers, practising social workers and students of social work, as well as of social policy, administration, social law and other social sciences, will find this book to be an essential text for understanding the current societal changes, trends and tendencies. The book provides a lot of information for policymakers and citizens interested in the background knowledge for the contemporary societal situation.
Vividly portraying the personal and professional lives of social work luminaries from the 19th to the present century, this text links their groundbreaking contributions in social work to current CSWE core competencies. The book focuses on leaders who shaped the field across modern American history -- the Progressive Era, the Great Society, the New Deal, the Postwar period, and others--and examines their lives in the context of the social and historical environment, their contributions to social work, and lessons from their experiences that are still relevant to social work today. Through detailed, engaging life stories and photographs, readers--including undergraduates, graduate students, and practicing social workers--will learn about the profession's rich history rooted in charitable work, "friendly visitors," and social justice advocacy. The book also touches upon the contributions of early social work pioneers as well as those leading us forward in the 21st century. The book will provide important historical groundwork for classes in social welfare policy, introduction to social work, and social work history courses. Chapters include discussion questions and activities to facilitate professional growth and personal development. A robust instructor package offers PowerPoint slides and a sample syllabus. Key Features: Delivers vivid, detailed accounts of leading figures in social work history Presents lessons directly applicable to social work today Dovetails with CSWE's 2015 EPAS Competencies Incorporates discussion questions and activities encouraging professional growth and personal reflection Includes PowerPoint slides and sample syllabus
The era of social technologies provides seemingly endless opportunity, both for individuals and organizations. But it’s also the subject of seemingly endless hype. Yes, social tools allow us to do things entirely differently—but how do you really capitalize on that? In 11 Rules for Creating Value in the Social Era, the newest in Harvard Business Review’s line of digital books (HBR Singles), social strategist and insightful blogger Nilofer Merchant argues that “social” is much more than “media.” Smart companies are letting social become the backbone of their business models, increasing their speed and flexibility by pursuing openness and fluidity. These organizations don’t operate like the powerful “800-pound gorillas” of yesteryear—but instead act more like a herd of 800 gazelles, moving together across a savannah, outrunning the competition. This ebook offers new rules for creating value, leading, and innovating in our rapidly changing world. These social era rules are both provocative and grounded in reality—they cover thorny challenges like forsaking hierarchy and control for collaboration; getting the most out of all talent; allowing your customers to become co-creators in your organization; inspiring employees through purpose in a world where money alone no longer wields that power; and soliciting community investment in an idea so that it can take hold and grow. The strategies of the Industrial Era—or even the Information Age—will not be enough for the Social Era. Read 11 Rules for Creating Value in the Social Era to get ready to meet the challenges of this new age and thrive. HBR Singles provide brief yet potent business ideas, in digital form, for today's thinking professional. Editorial Reviews Named a “Best Business Book of 2012” by Fast Company “Ms. Merchant's new work provides a provocative vision of the future of both what organizations and what work might look like, yet grounded in real businesses today…this will inspire ideas and thought about what running a business really means.” — Forbes.com “Every CEO, CMO, and decision maker needs to read this. Nilofer has taken a high-level concept and made it abundantly clear how to implement this big idea.” — Tara Hunt, cofounder and CEO, Buyosphere; author, The Whuffie Factor: Using the Power of Social Networks to Build Your Business “A rare combination: strategic, well researched, and actionable. Nilofer Merchant helps executives see what’s at stake in the connection economy.” — Seth Godin, author, Meatball Sundae: Is Your Marketing Out of Sync? “Traditional strategy is dead. But do not fear—Nilofer Merchant shows how your organization can thrive with the new rules of the Social Era. Buy yourself a copy—and one for every member of your board.” — Charlene Li, founder, Altimeter Group; author, Open Leadership: How Social Technology Can Transform the Way You Lead; and coauthor, Groundswell “Social media is not about hooking up online. It’s becoming a new means of production and engagement. Nilofer lays out her enormously helpful ‘11 Rules’ to embrace the Social Era.” — Don Tapscott, coauthor, Macrowikinomics: Rebooting Business and the World “Pay attention to Nilofer Merchant. Or risk obsolescence.” — Dave Gray, Senior Vice President, Dachis Group “Nilofer Merchant nails it in this important and timely book. It’s an insightful road map. through the new world of business that embraces openness, stability, sustainable advantages, profitability, and the new value chain. It’s all here for you to devour. I hope you’re hungry.” — Mitch Joel, President, Twist Image; author, Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone “Nilofer Merchant offers not just a name—the Social Era—to these confusing and turbulent times, but thoughtful and straightforward advice about how both institutions and people can thrive, not just be the last one standing. Required reading for today’s leaders—and tomorrow’s.” — Barry Z. Posner, Accolti Professor of Leadership, Santa Clara University; coauthor, The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations “With tools, metrics, and markets pulsing with change, Nilofer’s 11 Rules for Creating Value in the Social Era is a vital compass to staying relevant and profitable. Embrace them.” — Lisa Gansky, entrepreneur; author, The Mesh: Why the Future of Business Is Sharing “Nilofer Merchant deftly dissects the industrial traditions that are failing us. Not content to simply describe the state of affairs, she also offers comprehensive, prescient guidelines for taking the future into our own hands. This book opened me up to a whole new way of thinking about business, influence, and power.” — Deanna Zandt, media technologist; author, Share This!: How You Will Change the World with Social Networking “11 Rules for Creating Value in the Social Era completely, convincingly, and lucidly redefines what it’s going to take for companies to be successful going forward. Powerfully provocative and highly practical. Bravo, Nilofer!” — Tony Schwartz, President and CEO, The Energy Project; coauthor, The Power of Full Engagement and The Way We’re Working Isn’t Working
